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“Stench Trumps Location” 1 of 5 bubbles
Review of The Lighthouse Inn

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The Lighthouse Inn
Certificate of Excellence
New York
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“Stench Trumps Location”
1 of 5 bubbles Reviewed 8 June 2014

Run by a very nice young couple, who are trying but don't give the impression of having much hotel experience. Musty, moldy stench the moment you open the room is overwhelming - not a smell one gets 'used to' after being in a room for a while. Smells as though it were flooded, after which carpets were never replaced. Wi-Fi didn't work AT ALL! Took hours to even find it in 'settings' and even then, password didn't work. Called the office, she said that she'd reset the router, but Nothing. Decor and mattresses were ok. AC and shower water pressure was great. Would've appreciated sugar & creamers with complementary coffee. Pool was not the least bit inviting, not the cleanest and seemed to be more for the manager's family's personal use than for guests. Built-in planters along entire length of walkway to rooms on both levels neglected, which isn't a big deal, but 1 more lack of attention to detail and stands out in Chincoteague, where even the most modest of homes have well kept yards. I hope they replace the carpets, maybe paint or replace drapes, anything to get rid of the smell - which is the only way to make a success of a great location. Wish them well, but would not stay here again. Lastly, returned home to learn my credit card was charged twice for the deposit, trying to resolve that now with my credit card provider.

  • Stayed June 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank cbevz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HistoricLHInn, Owner at The Lighthouse Inn, responded to this review, 15 June 2014
Thank you for your review of The Lighthouse Inn. A change of ownership has recently occurred for The Lighthouse Inn and we are in the process of upgrading and improving many of the issues you have mentioned. We have also looked into your credit card concern and have found that your credit card has not been charged twice for the deposit. If you have evidence that it has been charged twice please contact us at info@mylighthouseinn.com or call me directly at 443-235-6408. Once again, thank you for your review and we hope that you will stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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75 reviews from our community

Traveller rating
    46
    19
    8
    1
    1
See reviews for
32
29
5
Business
0
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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Additional Information about The Lighthouse Inn

Property: The Lighthouse Inn
Address: 4218 Main St., Chincoteague Island, VA 23336
Region: United States > Virginia > Chincoteague Island
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #9 of 19 Hotels in Chincoteague Island
Price Range (Based on Average Rates): £
Hotel Class:2 star — The Lighthouse Inn 2*
Number of rooms: 16
Official Description (provided by the hotel):
Come to enjoy a relaxing stay at the historic Lighthouse Inn! Our location is absolutely perfect! We're located right in the heart of the island, just a short walk to shopping, dining, and those fabulous local artist studios on Main Street and Maddox Boulevard. It's only a very short drive to the National Park and the Wildlife Refuge where you will find a beautiful beach and the famous wild Chincoteague ponies. The Lighthouse Inn offers comfortable rooms in a family friendly atmosphere. ... more   less 
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Also Known As:
Lighthouse Hotel Chincoteague Island
Lighthouse Motel Chincoteague Island

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