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“Awful service!”

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Days Inn Chincoteague Island
Reviewed 23 June 2014

We checked in on Tuesday, and our room was not cleaned until Thursday afternoon after getting upset. We had told the front desk on Wednesday it wasn't done and had to ask for clean towels. When the front desk finally requested the maid clean our room, the maid asked me did I really want things done? Like really?
We were supposed to have the largest room (queen) but were given full beds. It was too tight for luggage. Even though this was remodeled (new paint, carpets), the smell from our air conditioner would knock you over every time you entered. There was no laundry facilities and no place to hang your beach towels to dry.
Breakfast provided is very meager. There was no dairy, same menu everyday, and no fresh fruit. We got apple juice, and it was clearly old.
On our last day, the maids and staff were having a large fight via phone with their boss during breakfast time in the lobby. They were extremely loud, and used vulgar language in front of my children.
Don't stay here!

  • Stayed: June 2014, travelled with family
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Thank CINDY69678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysInn7020, Manager at Days Inn Chincoteague Island, responded to this reviewResponded 25 June 2014

We are so sorry for the lack of service that you had during your stay. Cleanliness and friendliness are our top standards here at Days Inn on Chincoteague. we are very sorry about the room situation also. If you would be willing to give us another try, we would very gladly remedy the situation.

I'm sorry you thought the breakfast was so small and meager, but we work hard to give a very nice warm breakfast. we also apologize about not having fresh fruit, at the time our local grocery store/ produce market was currently closed. It is the only one on Chincoteague.

We also apologize for the profanity used in front of your children, all involved parties have been reprimanded and have been warned not to do so again. If you would would be willing to give us another try, we will see to it that you and your family will be accommodated to your liking.

Thank You,
Jess (manager)

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396 - 402 of 553 reviews

A Wyndham traveler
1
Reviewed 20 June 2014

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Days Inn
Thank A Wyndham traveler
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
DaysInn7020, Manager at Days Inn Chincoteague Island, responded to this reviewResponded 24 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 18 June 2014

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Days Inn
Thank Leanne R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
DaysInn7020, Manager at Days Inn Chincoteague Island, responded to this reviewResponded 25 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 16 June 2014

Stayed: June 2014, travelled with family
Review collected in partnership with Days Inn
1  Thank Sandra P
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 12 June 2014

Very nice new remodeling of the rooms. Comfortable beds and clean linens.
I will return.
They stated that the appliances in the rooms were next to be replaced.
The staff was very nice and the pool very clean.
The room was small but comfortable.

  • Stayed: June 2014, travelled as a couple
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Thank TR3A61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2014

  • Stayed: June 2014, travelled with family
    • Value
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    • Service
Review collected in partnership with Days Inn
Thank Jane W
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
DaysInn7020, Manager at Days Inn Chincoteague Island, responded to this reviewResponded 25 June 2014

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Reviewed 8 June 2014

This was my first time staying at a days Inn so I was not sure what to expect. Large rooms. Microwave and refrigerator in every room. Had a great night's sleep. I could not hear the people in the room next to mine in my room but I could hear them in the hallway so I knew they were there. Large lobby . Coffee and tea available in the lobby now this was very welcome on a cold day. Personnel were very nice, polite and helpful. The duvet's were white and they had signs that the put new duvet's on for each guest. This is very welcome and I like the white duvet so I can see that it is clean. There is always the concern that the bedspread isn't clean when you are traveling. Very nice to see white and therefore see the clean. Comfortable bed. They are an environmentally friendly hotel. The water pressure was okay but the water did not get as hot as I would have liked it so I did not dawdle in the shower.
This was very nice and added to my stay.
Breakfast had precooked omlets with susages, oatmeal with brown sugar, cranberries and walnuts and belgian waffles. Also cold cereals and all kids of juice. They had to go bags available at the front desk. This breakfast selection was excellent. The people were very helpful and friendly in the morning. Great location next to the welcome center and free parking. There is additional parking across the street if the parking lot fills. The outdoor pool was fabulous .The office area had good internet access and printers. although they had wifi throughout the hotel I enjoyed my stay there and will be back when I am in the chincoteague area.

  • Stayed: June 2014
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1  Thank Gracephillip23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysInn7020, Manager at Days Inn Chincoteague Island, responded to this reviewResponded 25 June 2014

Thank You so much for your wonderful review and helpful feed back. Please come visit with us again soon!!!


Many thanks,
Jess (manager)

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Additional Information about Days Inn Chincoteague Island

Address: 7020 Maddox Blvd, Chincoteague Island, VA 23336-2102 (Formerly Blue Heron Inn)
Phone Number:
Region: United States > Virginia > Chincoteague Island
Amenities:
Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 21 Hotels in Chincoteague Island
Price Range: £46 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn Chincoteague Island 2*
Number of rooms: 52
Reservation Options:
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Also Known As:
Blue Heron Hotel Chincoteague Island

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