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Comfort Inn & Suites
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Reviews (255)
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All reviewsroom was cleanwafflesradford universityhot tubwould stay here againthe breakfast areathird floorstaff was friendlyflat screen tvplenty of parkingvirginia techone night stayexercise roomnice stayshort driveroad tripper night
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Reviewed 30 July 2013

We arrived at this location around 8pm. We were traveling here for my daughter's freshman visit to VA Tech. It was only 10 - 15 min to Tech. The room was not filthy but due for a DEEP clean. The breakfast was just below average. The staff was friendly and helpful. We pulled the sheets back and checked closely for bedbugs and found none. The bed was comfortable. I might look for a different hotel in the area, but I could stay here again if I had to.

  • Stayed: July 2013, travelled with family
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Thank abrownraven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim S, General Manager at Comfort Inn & Suites, responded to this reviewResponded 31 July 2013

Thank you for your recent stay and review. I am sorry to hear that it was not up to the standards that you expected. Please rest assure that we are taking your comments to heart and working to correct these issues right aways. I am glad that the staff took great care of you and we hope that you will travel and stay with us again on your next visit to the area. We wish you many more safe travels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2013

This is the kinda place that all motels should be measured to. The facility was excellent and the staff was great. The breakfast was great also. Cannot begin to say enough about the helpfulness of the staff. Mary on the front desk went out of her way to help us secure a room. We had been on motorcycles all day and was dead tired,

  • Stayed: July 2013, travelled with friends
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Thank Kenney30132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim S, General Manager at Comfort Inn & Suites, responded to this reviewResponded 30 July 2013

Thank you for your recent stay and review with us! We love to hear the feedback from our guests! We are so happy to hear that you have enjoyed your time with us and that the staff took great care of you! We will you many more safe travels and see you again soon!

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Reviewed 26 July 2013

Convenient to I-81. Clean, nice staff & adequate breakfast. Room was nice. Close to gas & convenience store locations. About 3 - 4 miles into town for restaurants for meals. Would stay here again if passing through the area.

  • Stayed: July 2013, travelled on business
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Thank ThePrices72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim S, General Manager at Comfort Inn & Suites, responded to this reviewResponded 30 July 2013

Thank you for your recent review and stay! We are so glad to hear from you and glad that you are spreading the good word of our hotel! We are so happy that you were well taken care of and enjoyed the new renovations of our hotel as well. We strive to provide a memorable stay in a favorable way! We wish you many safe travels and see you again soon!

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Reviewed 20 July 2013

This was an overnight rest stop for us on our way home from somewhere else. Our son recently graduated from Radford University so we were familiar with the area but had not stayed at this hotel. As far as we know it is the newest motel in the immediate vicinity. They have an indoor pool and hot tub. Our room also had a jacuzzi tub in addition to the regular tub shower in the bathroom.

The only thing I didn't like was the air freshener smell, which is typical of so many hotels. Also, the air conditioner was either off or blowing hard, no in-between. I was delighted to have an in-room coffee maker that made a little pot, not just one cup. We would stay there again. Recommend for families visiting Radford University.

  • Stayed: July 2013, travelled as a couple
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Thank Sally M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim S, General Manager at Comfort Inn & Suites, responded to this reviewResponded 22 July 2013

Thank you for your recent stay and review! We are so delighted that you enjoyed our hotel and will recommend this to others. We hope to see you stop over again while traveling by. We take all feedback from our guests to heart and pass the comments on to the staff. Thank you again, and we will you many safe travels!

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Reviewed 11 July 2013

I had intended to stay in Roanoke on our way to VA Beach, but the weather was horrid. Stopped here and spent the night. Very clean, very nice staff, very comfortable bed and pillows. Was more than I wanted to spend for just an overnight, but the hotel was very nice. The breakfast was nothing special, typical hotel fair.

  • Stayed: July 2013, travelled with family
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Thank Beth F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim S, General Manager at Comfort Inn & Suites, responded to this reviewResponded 17 July 2013

Thank you for your recent review and stay with us! We are so delighted that you enjoyed your stay with us! We love hearing the feedback from our guests, and the spead of a good word to all the future travelers to the area. We wish you many more safe travels and looking forward to seeing you again soon!

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