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“Wonder place great employees”

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Comfort Inn & Suites
Ranked #7 of 14 Hotels in Christiansburg
Certificate of Excellence
Richmond, Virginia
1 review
“Wonder place great employees”
Reviewed 17 April 2014

I love you guys. Very friendly and knowledgable staff Kayla French was great we will definitely stay there again thanks to her. She knows the area gave great service. We were treated awesome. You guys are the best

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dodge89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim S, General Manager at Comfort Inn & Suites, responded to this review, 24 April 2014
Thank you for your recent stay and review! We greatly appreciate your feedback! We are very pleased to hear that you enjoyed your stay. We pride ourselves on providing the best service in the area! Again we thank you very much for your review and look forward to seeing you again soon! Many more safe travels.
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239 reviews from our community

Traveller rating
    78
    84
    42
    14
    21
See reviews for
93
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
1 review
Reviewed 17 April 2014

The staff and rooms were good the front desk employee named Kayla was very nice and concerned about my stay to ensure it was what I wanted.
The Bathrooms and Beds were clean. The pool area was a great place to relax and the fitness room could be updated to a roomier place. Breakfast was great need to stock more often but other than that
I Enjoyed staying very much

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jace124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim S, General Manager at Comfort Inn & Suites, responded to this review, 24 April 2014
Thank you for your recent stay and review! We greatly appreciate your feedback! We are very pleased to hear that you enjoyed your stay. Providing the best accommodations, service and amenities to our guests are the most important things to us. Again we thank you very much for your review and look forward to seeing you again soon! Many more safe travels.
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radford
1 review
Reviewed 7 April 2014

Amazing staffing at this hotel! Very friendly and knowledgable front desk and friendliest housekeepers ive ever encountered! Stay to go to Virginia Tech less than 20 min drive and way cheaper then blacksburg.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hotelking2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim S, General Manager at Comfort Inn & Suites, responded to this review, 24 April 2014
Thank you for your recent stay and review! We greatly appreciate your feedback! We are very pleased to hear that you enjoyed your stay. We strive to give the best customer service around and do what it takes to make sure everyone remains and leaves happy during your stay. Again we thank you very much for your review and look forward to seeing you again soon! Many more safe travels.
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Laconia, New Hampshire
1 review
Reviewed 2 April 2014

Wonderful hotel! Great location to Radford Univ, VT, and many places to eat close by! Amazing breakfast, clean and comfy rooms, and an amazing friendly staff! If you must choose a place stay here you will never get better in this area!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bryson2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim S, General Manager at Comfort Inn & Suites, responded to this review, 24 April 2014
Thank you for your recent stay and review! We greatly appreciate your feedback! We are very pleased to hear that you enjoyed your stay. We love our Hokie and Highlander guests and enjoy helping new students and families learn and get around these colleges. We hope that you enjoyed your time on campus! Again we thank you very much for your review and look forward to seeing you again soon! Many more safe travels.
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Blacksburg, Virginia
Level 5 Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 March 2014

I got a room here, ten minutes from B'burg and VT, for half what I would have paid in Blacksburg. And it's a great hotel, especially for the mney. Good, clean room. Decent breakfast. Highly recommended.

  • Stayed March 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Carl P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim S, General Manager at Comfort Inn & Suites, responded to this review, 25 March 2014
Thank you for your stay and review! We are very pleased to hear about your great stay with us! We like to offer a 'memorable stay in a favorable way'. We are working hard with our housekeeping staff to make sure that everyone enjoys a nice clean and comfortable room like yourself! Once again thank your for your stay and kind words, we look forward to seeing you again!
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Falls Church
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 January 2014

I went to this hotel to specifically get a room with a Hot-Tub and use an Indoor Pool. Unfortunately, their Indoor Pool couldn't be used due to maintenance needs but looked okay to me. Other than that, the price was all right ($98) but I ran into some problems with payment. Expedia.com did not cancel my prior reservation (No Hot-Tub Room) and Hotels.com already took the money out. The lady at the front desk was confused & charged me AGAIN for the same room. She was nice enough to have me on speaker phone with Hotels.com so we could straighten this out & she ended up cancelling her payment. Fortunately, she was able to give me the last Hot-Tub room so there was some good with the bad. The breakfast was very good! I couldn't have asked for a better, free breakfast buffet.

Room Tip: If you want a Hot Tub room, make sure to call the Property before making any payments. DO NOT depen...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim S, General Manager at Comfort Inn & Suites, responded to this review, 25 March 2014
Thank you for your recent stay with us. We are very glad to hear that you had an overall enjoyable stay. We are sorry about the confusion with the 3rd party booking sites and the payments. Our pool has been repaired and is now in great operational condition. Also on your next trip by, book with us directly, get your choice of room type, and pay the same price or less compared to the 3rd party booking sites, and we won't charge you until your check in! Much less confusion and piece of mind for everyone! We wish you and your family many more safe travels and looking forward to seeing you again!
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West Creek, New Jersey
1 review
Reviewed 21 January 2014

I went to use the hot tub, and the water was ICE COLD. I then went to the front desk, and the lady at the front desk told me that the hot tub was not working, and it should be fixed by Feb 14th. (that does not help me). She then told me "That it SUCKS that it is not working". Then why was there water in it?? She could of told me about the hot tub when I checked in. The toilet seat in the room, looked pretty disgusting. There was some kind of plastic coating on the seat that was peeling off. This is one hotel I will never stay at again.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bigt2610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim S, General Manager at Comfort Inn & Suites, responded to this review, 23 January 2014
Thank you for your recent stay and review. We are so sorry to hear that your stay was not up to the expectations that you expected. While you are correct that hot tub was out of order because the heater broke. This is currently being corrected. I very sorry for the response that you received when you spoke to the front desk about this as well as that is not a response that you should have received, and we are talking to our staff on how to rectify and communicate correctly in situations like yours. Again we are very sorry and hope that you will come back to see our changes. We wish you many safe travels.
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 2331 Tyler Rd, Christiansburg, VA 24073-6325
Phone Number:
Region: United States > Virginia > Christiansburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 14 Hotels in Christiansburg
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Surrounded by the dazzling beauty of southwest Virginia and within easy reach of classic destinations like the Blue Ridge Parkway, the Comfort Inn & Suites, Christiansburg, provides guests with an unparalleled lodging experience.We offer free hot breakfast, indoor pool and hot tub, fitness center, and are located directly off I-81 at exit 109. We are located within 5 minutes of Radford University, 10 minutes from the Christiansburg Aquatic Center, 15 min to the NRV Mall, and 20 minutes from VA Tech, home of the Hokies!WE ARE 100% SMOKE-FREE AND PET FRIENDLY! ... more   less 
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Radford
Comfort Inn Radford
Radford Comfort Inn

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