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“Great food BAD Service”
Review of Blackstone Grill

Blackstone Grill
Certificate of Excellence
Price range: US$10 - US$36
Cuisines: American, Seafood, Steakhouse, Wine Bar
More restaurant details
Restaurant details
Dining options: Dinner, Reservations
Description: The Christiansburg-based Blackstone Grill combines the taste of fine dining in a relaxed, modern-bistro style atmosphere. Here, elegance abides as great food reigns supreme. Come for the decadent drinks at the bar, or enjoy some of the best dishes around. From the freshest catches to the chef’s finest flavors, you’ll want to return again and again to relive the experience.
Christiansburg, Virginia, United States
Level Contributor
19 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Great food BAD Service”
Reviewed 20 October 2012

I've always enjoyed the food at Blackstone, but everytime I've been service has been horrible. I've never been able to say anything good, about the service. I love the food so much that I keep going back hoping that service will get better, but it has'nt yet, and I don't think I'll be going back for awhile. Theres to many oter places that I can go and have great service for a 3 or 4 hunderd dollar dinner.

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ajshaw_80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, General Manager at Blackstone Grill, responded to this review, 3 November 2012
Thank you for your review and the constructive criticism that followed. We are very pleased to hear that you enjoyed the food and we hope that you will give us another chance to show how wonderful our service can truly be. We look forward to seeing you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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131 reviews from our community

Visitor rating
    71
    34
    17
    5
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great night out”
Reviewed 2 October 2012

The Blackstone Grill is terrific. Yes it's a little pricey, but where else in the area can you have such a great meal in such a nice atmosphere? We just had our 27th wedding anniversary and had our celebration dinner here. We were not disappointed.
The new owner was friendly and caring. We will continue to go here for all special occasions.

Helpful?
Thank Pat C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, General Manager at Blackstone Grill, responded to this review, 7 October 2012
Thank you kindly for your wonderful words about your dining experience here at Blackstone Grill. I am so pleased to hear that you thoroughly enjoyed your dinner and that you were celebrating such a monumental occasion! We hope that you will continue to consider Blackstone for such special occasions or simply for a night out. We look forward to seeing you in the very near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Radford, Virginia
Level Contributor
343 reviews
233 restaurant reviews
common_n_restaurant_reviews_1bd8 134 helpful votes
“Excellent food.”
Reviewed 28 September 2012

The food was excellent. Did get a severe reaction from the wine due to excessive sulphites. Service good as well.

Visited January 2012
Helpful?
Thank MartinR4961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, General Manager at Blackstone Grill, responded to this review, 7 October 2012
Thank you for your review of Blackstone Grill. We are pleased to hear that you enjoyed your dining experience with us and that you found the food to be outstanding. We hope that you will make a reservation with us in the very near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria, Virginia
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“We love this place.”
Reviewed 24 September 2012

By far I think this is one of the best restaurants in the area. We were so happy when we found it. We had the Asian style ribs which were to die for. The service is great. Very friendly atmosphere.

Visited September 2012
Helpful?
Thank BettieKP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, General Manager at Blackstone Grill, responded to this review, 7 October 2012
BettieKP, Thank you so very much for your review of Blackstone Grill. I am also so pleased to hear that you are frequent diners of the establishment and that you find our cuisine one of a kind for the New River Valley area. We hope to see you soon and please look out for information about private functions and our wine dinners that we are now hosting on a bi-monthly basis!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blacksburg, Virginia
Level Contributor
23 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“A shining gem in Christiansburg”
Reviewed 12 September 2012

I've eaten at the Blackstone Grill twice now - once shortly after they opened in 2009 (the location was formerly a Bookbinders), and again in June, 2012. The first time, it was absolutely amazing. The pacing, presentation and flavors were all just right. Service was very personable and professional.

The most recent time, it was just as nice, but not quite as outstanding. It felt as if the staff were just going through the motions rather than truly trying to deliver a top-shelf dining experience. Everyone was still friendly and the food very good, but there was just something missing.

In each instance, the restaurant was anything but full - I will be happy to dine there again, and hopefully the restaurant isn't failing.

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, General Manager at Blackstone Grill, responded to this review, 7 October 2012
Thank you kindly for your wonderful words about Blackstone Grill! We are pleased to hear that you view Blackstone as such an asset to the Christiansburg dining scene. I hope that you will recommend the restaurant to your friends and family and will make a reservation with us in the very near future! We look forward to seeing you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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