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“Mostly OK, but some disappointments”

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Magnuson Hotel Mountain View
Ranked #3 of 5 Hotels in Covington
Greenville, South Carolina, United States
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Mostly OK, but some disappointments”
Reviewed 10 January 2013

Excellent front desk accommodation and assistance. Comfortable beds. Good, free Internet! Good refrig. and microwave.

Hot water barely warm. TV picture VERY GRAINY, noisy A/C.

Worst trait: VERY DIRTY carpet. Seriously soiled a brand new pair of bedroom slippers and the bottoms of newly washed feet.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Wyatt M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CovingtonLodging, Public Relations Manager at Magnuson Hotel Mountain View, responded to this review, 16 January 2013
Dear Mrs. Wyatt!

Thank you so much for staying at Best Western Mountain View during your June trip! I would like to inform you that since your stay, we have shampoo'd our carpets and are working on the noisy A/C units!

Again, thank you for being our guest!

Cary Linkswiler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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211 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Ashmore, Illinois
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 November 2012

Stayed one night on October 7, 2012. We were with another couple and took two rooms. The bath was nice and the bed was comfortable. The floors and carpet were very dirty so we were careful not to go barefoot. The biggest problem was the crickets. I spent most of the night killing them and by morning I had 7 dead. There were more chirping but I couldn't find them. The air conditioning worked poorly. I would not recommend staying there unless ther is no other choice. I also learned that only one person was working the desk in two motels so it was hard to get service.

Room Tip: Go somewhere else
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  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tad F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
us
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 November 2012

We booked 2 rooms 11/15 and 11/16/2012, but we cancelled the second nite as soon as we checked into the room - the dreadful Room 101. We complained about the room, but it was after 4pm so we decided to stay for the nite. We quickly booked another hotel right away. Room 101 was small, barely has space to turn around in the shower room, it was out-dated and need repair and replacement, see pictures, The floor was not even level under the carpet. this can not be a 2.5 stars hotel. They need to do a total make up and renovation to make it a true 2.5 stars hotel.

Avoid Room 101 especially, it had a row of bumps leading to its rest room under the carpet. It is hazardous to the handicap people. It was noisy outside the room for the whole nite.

The breakfast was a joke, the 2 ladies were busy washing dishes instead of sitting guests down, because they ran out of dishes. They also ran out of orange juice. 2 of us had to wait in line for over 10 min, Management and owner should buy more plates, more supply including orange juice. You nick and dime, your hotel is going down the toilet with your customers.

Thumbs down!!!

We booked Holiday Inn Express for the second nite, It is more expensive but bigger and better room, bigger bathroom, and more importantly less crowded. No wait for breakfast.

  • Stayed November 2012, travelled as a couple
    • Value
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Helpful?
3 Thank moomaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Covington hotels

Virginia Beach, Virginia
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 October 2012

The renovation here was definitely needed and overdue and now the rooms are great looking and great smelling. The laundry area needs improvement for the dryer took a couple of tries before it got hot enough to dry the clothes.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carolb53_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 October 2012

Stayed here last month, was here on business. The staff was nice but the room are awful and the bath tubs had molds. the breakfast is OK but it was cold and did had no milk for cearal. I have stayed other best westerns before but this is one of the worst i have stayed at. i would check other hotels in the area before decide to stay here........

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank Ola M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, Ohio
Level 5 Contributor
72 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 October 2012

We stayed here at the end of September when the leaves were starting to change colors, so the mountain view was nice. We reserved online for a king bed, but when we arrived there was only one left -- and it turned out to be a room with a running toilet. So they switched us to a double bed room, and apologized. That was a little disappointing, but overall the accomodations were very nice. In the morning when we checked out, the gentleman apologized again and gave us the government rate which turned out to be $5 cheaper. My husband was looking for a hotel that served more than a continental breakfast, and he was very satisfied with the buffet on Sunday morning. We don't usually like hotels with exterior entrances, but the weather was nice, so we didn't mind it this time. This was an overnight stay while traveling, and we would stay again.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Junebug937
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Magnuson Hotel Mountain View

Property: Magnuson Hotel Mountain View
Address: 820 E Madison St, Covington, VA 24426-6352 (Formerly BEST WESTERN Mountain View)
Region: United States > Virginia > Covington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Covington
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Magnuson Hotel Mountain View 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Best Western Mountain View Hotel Covington
Best Western Covington
Covington Best Western

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