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“Peeeuuw.” 2 of 5 bubbles
Review of Magnuson Hotel Mountain View

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Magnuson Hotel Mountain View
Ranked #2 of 4 Hotels in Covington
Helena
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Peeeuuw.”
2 of 5 bubbles Reviewed 10 February 2013

The lobby was nice. The lady that checked me in was friendly and professional. The room however was not so great. It had the most overwhelming, nausiating air freshner smell I've ever encountered. Left the heat running and the door open (bathroom fan didn't work) trying to air it out but it did no good. My entire face hurt from the assault on my sinuses. For 100+ a night I expect better. This room reminds me of a Motel 8. Very disapointed.

  • Stayed February 2013, travelled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank ktt0012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CovingtonLodging, Front Office Manager at Magnuson Hotel Mountain View, responded to this review, 27 February 2013
I am sorry that this has happened, and appreciate that you are letting us know! Although this is no excuse, our housekeepers become accustomed to the smell of the chemicals and cannot tell that they are overbearing until we receive a complaint like this! I am forwarding this over to the housekeeping supervisor for her to take action on it!

Cary Linkswiler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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203 reviews from our community

Traveller rating
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    47
    40
    42
See reviews for
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34
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Any
English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 January 2013

Haven't stayed in very many hotels but the Best Western in Covington, Va was by far, the best of them all. From phone calls prior to arrival to checkout they exceeded expectations. Friendliness, cleanliness, extra requests for a chair were all supplied with smiles and helpfulness and were much appreciated.
A recent death in the family necessitated the trip and will require future trips there and Best Western will be our home away from home. Thank you all very much! I can't forget to mention the free hot off the menu breakfasts provided with friendliness and deliciousness!!

Room 103-1/10/13 and 1/11/13

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bchdrmr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CovingtonLodging, Public Relations Manager at Magnuson Hotel Mountain View, responded to this review, 16 January 2013
Thank you so much! We were glad that we could be so accommodating and hope that you will indeed join us your next time in the county!


Cary Linkswiler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greenville, South Carolina, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 10 January 2013

Excellent front desk accommodation and assistance. Comfortable beds. Good, free Internet! Good refrig. and microwave.

Hot water barely warm. TV picture VERY GRAINY, noisy A/C.

Worst trait: VERY DIRTY carpet. Seriously soiled a brand new pair of bedroom slippers and the bottoms of newly washed feet.

  • Stayed January 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Wyatt M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CovingtonLodging, Public Relations Manager at Magnuson Hotel Mountain View, responded to this review, 16 January 2013
Dear Mrs. Wyatt!

Thank you so much for staying at Best Western Mountain View during your June trip! I would like to inform you that since your stay, we have shampoo'd our carpets and are working on the noisy A/C units!

Again, thank you for being our guest!

Cary Linkswiler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ashmore, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 24 November 2012

Stayed one night on October 7, 2012. We were with another couple and took two rooms. The bath was nice and the bed was comfortable. The floors and carpet were very dirty so we were careful not to go barefoot. The biggest problem was the crickets. I spent most of the night killing them and by morning I had 7 dead. There were more chirping but I couldn't find them. The air conditioning worked poorly. I would not recommend staying there unless ther is no other choice. I also learned that only one person was working the desk in two motels so it was hard to get service.

Room Tip: Go somewhere else
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  • Stayed October 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Tad F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
us
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 17 November 2012

We booked 2 rooms 11/15 and 11/16/2012, but we cancelled the second nite as soon as we checked into the room - the dreadful Room 101. We complained about the room, but it was after 4pm so we decided to stay for the nite. We quickly booked another hotel right away. Room 101 was small, barely has space to turn around in the shower room, it was out-dated and need repair and replacement, see pictures, The floor was not even level under the carpet. this can not be a 2.5 stars hotel. They need to do a total make up and renovation to make it a true 2.5 stars hotel.

Avoid Room 101 especially, it had a row of bumps leading to its rest room under the carpet. It is hazardous to the handicap people. It was noisy outside the room for the whole nite.

The breakfast was a joke, the 2 ladies were busy washing dishes instead of sitting guests down, because they ran out of dishes. They also ran out of orange juice. 2 of us had to wait in line for over 10 min, Management and owner should buy more plates, more supply including orange juice. You nick and dime, your hotel is going down the toilet with your customers.

Thumbs down!!!

We booked Holiday Inn Express for the second nite, It is more expensive but bigger and better room, bigger bathroom, and more importantly less crowded. No wait for breakfast.

  • Stayed November 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank moomaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Covington hotels

Virginia Beach, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 28 October 2012

The renovation here was definitely needed and overdue and now the rooms are great looking and great smelling. The laundry area needs improvement for the dryer took a couple of tries before it got hot enough to dry the clothes.

  • Stayed October 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Carolb53_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Magnuson Hotel Mountain View

Property: Magnuson Hotel Mountain View
Address: 820 East Madison Street, Covington, VA 24426 (Formerly BEST WESTERN Mountain View)
Region: United States > Virginia > Covington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Covington
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Magnuson Hotel Mountain View 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Best Western Mountain View Hotel Covington
Best Western Covington
Covington Best Western

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