I stayed here in May on a trip to move my son home from college. I made a two night reservation in advance, however we finished early and I went to check out at 8am on the second day and was charged for the second night. I was told they consider checking out early canceling the reservation and referred to their cancellation policy and that they were booked and someone else could have taken the room. There was no mention of this on the reservation confirmation or website when I made the reservation or when I checked in. When I called back later that day, I was told the hotel had no open rooms which leads me to believe that they rebooked the room and charged both me and the other party for the same room. I travel frequently for my job and have never experienced this from a Choice Hotel or other. I contacted the main Choice C/S office and they also said they have never heard of such a policy. In the end I disputed this charge through my credit card company and was credited after three months.
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- Also Known As:
- Sleep Inn Danville
- Danville Sleep Inn