We booked this hotel to be close to the Green Legs and Hamstrings half marathon start. We got in around 7:00pm and were wowed by the clean and elegant looking lobby. Went out for a quick bite to eat then headed up for a good nights sleep. The room was lovely and once again, spotless. We were in bed an noticed that we could hear the elevator going up and down. No biggie since we figured all would be bedding down for the night so it probably wound't be an issue though the walls are all paper thin. WRONG! At around 9:30 the rooms down from ours had a group show up that was very loud. Again, we took it in stride figuring that is was a Friday night after all and they would soon be quieting down. Wrong again. This non-stop LOUD laughter and profanity went on until 2:30am! Thankfully the half marathon wasn't starting till 10:00am so I figured we would get at least 6 hours of sleep. Needless to say the same group woke us up at 6:00am! I can not believe that I was the only complaint they got that night as I would periodlically hear a baby cry when the louder than their normal loud outburst would kick in. I could hear the lobby phone ringing in the middle of the night as our room was right above the lobby and as I mentioned before, the walls are paper thin so I'm sure others were complaining. Why they waited so long to rectify the situation is beyond me. I wish I could rate this stay based soley on a normal stay but I slept poorly, had no energy to go to the pool like I had planned, and only grabbed a bannana and tea on my way out the door. Too bad they put the comfort of a few guest over all the rest of their patrons. I really think the staff needs to be more pro-active.
- Official Description (provided by the hotel):
- Unfortunately, our Whirlpool is currently Out of Order. We apologize for the Inconvenience. ... more less
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- Also Known As:
- Best Western Danville
- Danville Best Western