My husband and I are local and we stayed at the Westin on Sunday night. We were forced to find a hotel earlier in the day after our building had a water pump failure on Saturday night (which left all the residents without water for the whole weekend). We had to act quickly and after multiple phone calls to hotels in the area , we were so happy that Westin understood our situation and went out of their way to accommodate us (thank you Beth!) Even the Ritz/Marriott (to which we are have been loyal for many years) could not help us out and/or wanted an outrageous price because of our last minute need or they told us we would have to wait till their regular 3-4pm check-in. Westin was able to quickly offer us an availabe room within the hour (10am), with a heavenly, warm shower, and gave us an excellent rate due to our situation. Even the 2 -star motel down the road was more expensive! We were thankful and since we are SPG members, they also offered to let us stay late the following day (which marriott/ritz/hilton etc would not do despite our loyalty).
We are so glad we turned to Westin in this emergency situation. The hotel was more than what we needed, including an excellent heated indoor pool, onsite restaurant, starbucks in the lobby, ample free parking. Who could ask for anything more.....
The facility and the hotel were very clean and the bath products were wonderful. Highly recommend this hotel, especially for their superior customer service.
- Official Description (provided by the hotel):
- A tranquil oasis residing beside our nation's capital, The Westin Tysons Corner is close to many Fortune 500 companies as well as fine shopping, dining, museums, Jiffy Lube Arena and Wolf Trap. ... more less
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- Also Known As:
- Westin Tyson`s Corner Hotel Falls Church
- Westin Hotel Tysons Corner
- Westin Falls Church
- Falls Church Westin