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“The usual Hampton quality and service, but the breakfast...”

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Hampton Inn Front Royal
Ranked #1 of 10 Hotels in Front Royal
Certificate of Excellence
Reviewed 24 August 2014 via mobile

Soggy and mushy eggs. If you got to the fruit, before it was gone, you would be disappointed. Like the commercial, where's the beef? Sausage gravy is not a meat. One of the worst breakfast experiences of the scores of Hamptons I have stayed. At least the desk and housekeeping staff made up for the lack of breakfast service. If was not close to where my work was, I would have moved.

  • Stayed: August 2014
    • Value
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1  Thank kodasmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ftryl, General Manager at Hampton Inn Front Royal, responded to this reviewResponded 29 August 2014

Dear Kodasmom,

Thank you for taking your time to review our hotel and share your thoughts with us. We deeply apologize for your breakfast experience and will make sure to take note of it for future changes. We thank you for thoughts and hope that you will stay with us again soon so we may rectify.

Sincerely,
Lisa Hogan
General Manager

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520 - 526 of 900 reviews

Reviewed 23 August 2014

My wife, sons, and I stayed here prior to floating the Shenandoah River. We were completely satisfied with all aspects of this hotel. I was my first stay at a Hampton Inn, but I am sure it will not be my last. Everything was clean, and the staff was nice. What more can I ask?

  • Stayed: August 2014, travelled with family
    • Value
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Review collected in partnership with Hampton
1  Thank Jerry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ftryl, General Manager at Hampton Inn Front Royal, responded to this reviewResponded 29 August 2014

Dear Jerry,

Thank you so much for taking your time to review our hotel. We really appreciate all the wonderful feedback. We strive to make your stay perfect! We are very happy to hear that you were pleased with your accomadations and with our staff. We hope that you will come to visit us again soon.

Sincerely,
Lisa Hogan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2014

We stayed here for one night before our trip down Skyline Drive. The hotel was very clean and the staff was friendly. Our room had double queen bends, and everything looked new, and in good condition. We used the gym and the equipment was nice, not great, but nice. The pool room was very warm, but the water was cool.

The free WiFi was good, and we put several devices on it. The free breakfast was above average for this class of hotel. It does share a parking lot with a fitness center and a McDonald's, but we did not have any problems.

  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank 956Mark956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ftryl, General Manager at Hampton Inn Front Royal, responded to this reviewResponded 29 August 2014

Dear Mark,

Thank you for taking your time to review our hotel. We appreciate all the great feedback. We are very sorry to hear that our gym equipment was not up to par and will make note of it for future changes. We are otherwise glad to hear that you enjoyed your stay and that our staff/facility was up to standard! We hope that you will stay with us again soon!

Sincerely,
Lisa Hogan
General Manager

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Reviewed 19 August 2014

After several days on the road, we were really happy to stay at the Hampton Inn, Front Royal, VA. From the time we entered the lobby to our departure, everything was 1st class. Friendly staff, great facilities, including the pool and fitness room. Breakfast was also the best, with many selections.

Can't say enough good things about this hotel chain.

Room Tip: All are good.
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  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
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Thank captcardor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ftryl, General Manager at Hampton Inn Front Royal, responded to this reviewResponded 29 August 2014

Dear Captcordor,

Thank you for taking your time to review our hotel. We are so happy to hear that our staff and facility made you feel like 1st class. We strive to make every guest smile from the moment they walk in to the moment they leave. We hope that you will stay with us again soon!

Sincerely,
Lisa Hogan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

My wife and I stayed here last week and the service left a great deal to be desired. The front desk clerk misspelled my name so she claimed I was not a rewards club member. When she found that out it was almost like we were 2nd class citizens. When I went to sign onto the wifi it was found their error and that we were a rewards club member. When I was how known rewards club members were treated by comparison we might has well been dirt. Made a complaint to their headquarters and they have yet to get back and I doubt they will.

  • Stayed: August 2014, travelled as a couple
    • Value
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Thank JayBunting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ftryl, General Manager at Hampton Inn Front Royal, responded to this reviewResponded 29 August 2014

Dear Jay Bunting,

Thank you so much for taking your time to review our hotel. I greatly apologize for my front desk staff's behavior. I want to assure you that I will correct the problem ASAP so that future guests will not encounter this problem. We appreciate your feedback, please let us know if there is anything else we can do for you and we hope that you will stay with us again soon so that we may rectify.

Sincerely,
Lisa Hogan
General Manager

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Reviewed 13 August 2014

Great place to stay in Front Royal. Staff was courteous and helpful. Would definitely recommend a room NOT next to the parking lot. The continental breakfast was a little sparse but considering it was freebie, no complaints.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank William J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ftryl, General Manager at Hampton Inn Front Royal, responded to this reviewResponded 15 August 2014

Dear William,

Thank you for taking your time to share your thoughts with us. We are glad that our staff was courteous and we are also sorry to hear about the breakfast being sparse. We will make sure to improve the accomodations to better serve in the future. Thank you and we hope you stay with us again soon.

Sincerely,
Lisa Hogan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2014

Facilities are very nice, exactly what you would expect from a Hampton. Rate par for area. Eggs and sausage at breakfast were nasty. Rest of breakfast was OK and liked that there was coffee 24 hours. Used pool and internet was fast. Easy access to I66

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Mischa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ftryl, General Manager at Hampton Inn Front Royal, responded to this reviewResponded 15 August 2014

Dear Mischa,

Thank you for taking your time and sharing your thoughts with us. We happy to hear you enjoyed your stay. We deeply apologize for the sausage and eggs will do our best to better accomodate in the future. We hope that you will stay with us again soon.

Sincerely,
Lisa Hogan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Front Royal

Address: 9800 Winchester Rd, Front Royal, VA 22630-7103
Phone Number:
Region: United States > Virginia > Front Royal
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Front Royal
Price Range: £74 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Front Royal 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
We're mindful of the little things - those handy amenities and thoughtful extras - that turn an ordinary hotel stay into an extraordinary one. Below are a few personal touches we hope you'll enjoy during your time with us. Hampton Suite Shop Breakfast Area, Complimentary Coin Laundry, Elevators, Laundry/Valet Service, Local Area Transportation, Multi-Lingual Staff, Room Service, Safety Deposit Box, On Site Parking. Work hard, then play hard. Our friendly Hampton team members would like to help you do both. Here are a few things our hotel offers that can help you get your job done: Audio/Visual Equipment Rental, Business Center, Business Phone Service, Fax, Meeting Rooms. Whatever the reason for your visit, we hope you'll enjoy these fun ways to relax and keep in shape. Fitness Room, Pool. Are you bringing the kids along on your trip? We've got you covered. Below are a few things we offer to please the entire family: Cribs, High chairs. Come enjoy the Shenandoah Valley and its beauty and stay at Hampton Inn Front Royal. ... more   less 
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Also Known As:
Hampton Inn Front Royal Hotel Front Royal
Front Royal Hampton Inn

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