First the positives; as others have stated this really is a nice hotel with great amenities, clean and comfortable rooms, and an above average comp breakfast with menu items that vary daily. Our king suite was really spacious with two LARGE flat screen TV's, plenty of countertop space, microwave, fridge, etc. The bathroom was also nicely appointed and the walk-in shower looked good, but here's the problem. The shower had a 'rainfall' type head located on the ceiling with no options; if you didn't want to get your hair wet, too bad. The water flow was the weakest I've ever experienced in a hotel and that's saying a lot. It was so weak that the temperature took forever to adjust; I set it halfway to hot the first time and waited outside for over 5 minutes and the water was still ice cold, turned it all the way to hot and waited another few minutes before it finally got warm enough to step in. A few minutes later it was scalding, so turned it back to halfway and it took several more minutes before the temp corrected....combine this with a water flow that could barely wet a washcloth and you've got a totally frustrating experience. I understand the need for water conservation, but under normal circumstances I can take a shower in ten minutes or so; with this one it took longer than that just to get the temperature adjusted and then three times that long to get washed and rinsed off so where's the savings? I don't know if our fifth floor location had anything to do with it but if we plan to stay here again, I'll check the shower first and if it's the same, we'll pass.
- Official Description (provided by the hotel):
- Comfort Suites, a Glen Allen hotel next to the Virginia Center Commons Enjoy a wealth of amenities in a convenient location when choosing the Comfort Suites(R) in Glen Allen, VA. Our non-smoking hotel is ideally located near Interstates 95 and 295, next to the Virginia Center Commons mall Get refreshed in our inviting guest rooms, all of which feature refrigerators and microwaves along with expanded cable television channels, coffee makers and hair dryers. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites(R) the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. ... more less
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- Also Known As:
- Comfort Suites Glen Allen Hotel Glen Allen
- Glen Allen Comfort Suites