We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great family experience”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Homewood Suites by Hilton Richmond-West End
Ranked #9 of 23 Hotels in Glen Allen
Towson, MD
1 review
“Great family experience”
Reviewed 2 April 2014

We were traveling with two small children (2 yrs and 6 weeks) and thought this hotel was perfect. There is a door between the sitting room and bedroom (a must for us so we could separate the children while sleeping), a crib was provided, and the hotel gave us a very private room that was located at the end of a hall, around the corner from other rooms so we did not have to worry about our newborn waking others up. It was very centrally located to the Short Pump area and was very close to the Capital Alehouse, where we had a nice dinner. The hotel staff were very friendly and greeted us warmly, even if we were just passing in the hallway. They also allowed us to have early check in so we could put our toddler down for his afternoon nap on time. Very pleased with the whole stay.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Daniel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

539 reviews from our community

Traveller rating
    227
    152
    76
    41
    43
See reviews for
206
72
18
194
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Any
English first
United States
1 review
Reviewed 31 March 2014

Great place to stay for a girl's weekend. Entire staff was pleasant. The suite was clean, comfy and spacious. The hotel was very quiet and the beds were extremely comfortable. Shopping, spa and restaurants very close by. Kudos to the General Manager, Mr. Williams, for excellent service.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Veida E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 31 March 2014

This property was very clean and the staff extremely friendly. It was in a perfect location as my business was in the building across the street. However, in the area were several great restaurants and was just a couple of turns off the expressway.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia Beach, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 March 2014

First, the girl at front desk checking in was just short of rude upon my arrival. i had reserved a non smoking room and was given a smoking. When I called down to desk to ask about moving I was told there were no other rooms available. later that evening when i was coming in from dinner i noticed that the parking lot was half full. So i called the hotel asn asked if they had any non smoking rooms available. Was told "yes, we have plenty". Plus i was quoted a rate $20 a night cheaper. And I am a Diamond member. Also, when i checked in i went to the business center to print off an item i needed for business. The printer was not working due to a low ink black cartridge. I went to front desk and mentioned it to the attendant, she kind of snickered and said ok. I assumed it would be fixed. As i went by the business center two days later before I checked out it still had not been replaced. Costing me an untimely delay with my business. I also experience "clanging" pipes during the night and a bathroom fan and ceiling fan that that rattled badly. To many other choices in lodging in this area to ever stay there again.

Room Tip: obviously they will lie to you about room availability
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank roadtec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 24 March 2014

This is the hotel I stay in every time I am in this part of Richmond. The staff is extremely friendly & the hotel is very nice. The breakfast is very good. The dinner items could be better, but for 'free' they were good.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank tinal631
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savannah, Georgia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 March 2014

I accidentally reserved my suite for the wrong weekend. They graciously gave me 2 rooms for same price. The accommodations were great. I will definitely stay there again when I am in the area. I especially loved the area where it was located. There is a great new outdoor shopping mall with lots of great places to eat.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank merrykk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medina, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 March 2014

Three stays, three bad experiences, once with a very smoke saturated room, then pipes making very loud clangs in the night for multiple nights and hours, even after they said they would fix it. Last stay got to spend 15 minutes in the stuck elevator, housekeeping was poor, they left a trash bag on the stove, the bathroom floor was sunk with tiles loose that you could get hurt on, breakfast was bacon dust, and everytime someone smoked outside the heater pulled into the room. Would not recommend this hotel because of issues that were not resolved at each stay

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Larry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Glen Allen
0.2 mi away
Hampton Inn Richmond-West
Hampton Inn Richmond-West
#1 of 23 in Glen Allen
691 reviews
0.3 mi away
Hilton Garden Inn Richmond Innsbrook
0.3 mi away
Hyatt Place Richmond/Innsbrook
Show Prices
Show Prices
Show Prices
0.5 mi away
Richmond Marriott Short Pump
Richmond Marriott Short Pump
#6 of 23 in Glen Allen
158 reviews
2.2 mi away
HYATT House Richmond-West
HYATT House Richmond-West
#5 of 81 in Richmond
778 reviews
0.1 mi away
Comfort Suites Innsbrook
Comfort Suites Innsbrook
#14 of 23 in Glen Allen
138 reviews
Show Prices
Show Prices
Show Prices

Been to Homewood Suites by Hilton Richmond-West End? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites by Hilton Richmond-West End

Property: Homewood Suites by Hilton Richmond-West End
Address: 4100 Innslake Dr, Glen Allen, VA 23060-3344
Phone Number:
Region: United States > Virginia > Glen Allen
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Glen Allen
#5 Business Hotel in Glen Allen
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Richmond-West End 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Hotel.de, Hotels.com, Travel Republic (UK), Booking.com, Priceline, TripOnline SA, Traveltool, S.L.U., HRS, Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Homewood Suites by Hilton Richmond-West End reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Richmond-West End Hotel Glen Allen
Glen Allen Hilton
Glen Allen Homewood Suites
Homewood Suites Glen Allen
Homewood Glen Allen
Hilton Glen Allen

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing