We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Perfect for Us” 5 of 5 bubbles
Review of Hyatt Place Richmond/Innsbrook

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hyatt Place Richmond/Innsbrook
Ranked #4 of 23 Hotels in Glen Allen
Blue Hill, Maine
Level Contributor
82 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Perfect for Us”
5 of 5 bubbles Reviewed 19 January 2014

We often stay at Marriotts while traveling and in the past have stayed at the Linden Row, downtown in Richmond, which I love, so I was pleasantly surprised to find the Hyatt Place to be great property with well designed rooms that include a sitting room and a bedroom, separated by a dividing screen, a desk and coffee bar, and a bumpout that contains the closet and separates the rest from the sink and bathroom, the whole being more interesting and less rectangular than most hotel rooms. The lobby, which is welcoming and lovely in color and design, offers a snack bar and breakfast which is more sufficient than most others.
We stayed at both the Richmond and the Raleigh Hyatt Place and were happy with both. The beds weree really comfortable and so were the pillows; plus they use light bedding, not those too-warm down comforters that are so dominant in many hotels now. We will certainly push them to the top of our list for travel overnights and would certainly consider it for longer stays.

Room Tip: Our corner room was quiet.
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pellverm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review, 28 February 2014
Thank you very much for the five star review. We are all very glad that you enjoyed your stay and we look forward to your return.

Thank you,

-Carl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

355 reviews from our community

Traveller rating
    157
    95
    55
    28
    20
See reviews for
112
60
18
134
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
New York City, New York
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 31 December 2013

I've always been a fan of Hyatt Place and we try to stay at one when we can. This Hyatt Place was no exception, everything was great. The rooms, as usual, were spacious and spotlessly clean. The WiFi worked well and it was complimentary. Free parking and breakfast is always appreciated. Breakfast was excellent, and I would say was better than the other Hyatt Place I've been as they had more hot options. Service as usual was good. It's everything you could expect from this particular chain and it's nightly rate is affordable.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JetBlue777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review, 28 February 2014
Thank you very much for your five star review and continued support.

Thank you,

-Carl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maryland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 13 December 2013

I travel to Richmond a lot for business and I have stayed at several hotels in the area. The Hyatt Place is one of the hotels I stay in most frequenty. I have always forund the staff to be friendly, professional and accomodating - although check-in has been a bit slow on some visits. Breakfast is OK, and the staff was willing to make me a breakfast sandwich without cheese upon request. The rooms are comfortable, with a sleeping area, sitting area (good size HDTV, with component inputs), and a desk. The gym is very, very minimal. There are several restaurants at different price points within easy walking distance (diner, deli, Thai, brewpub, Italian, hot dogs, high-end steakhouse). I find this hotel to be a pretty good value. There are others where I prefer to stay when vacancies allow, but I have stayed at much worse hotels in the area.

  • Stayed December 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review, 28 February 2014
Thank you for taking the time to complete a review and for highlighting how great our location is.

Thank you,

-Carl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, Virginia
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 11 November 2013

This is a clean hotel with 2 elevators. (I hate hotels with only one) The rooms are good sized, and divided into suites. The bedroom 'area' is small leaving almost no place to put a suitcase. There are no drawers in the bedroom area, except for 2 adjacent to the sink next to the toilet/shower room. The nightstands are simply shelves with a phone on one and a clock on the other. The bed was comfortable with plenty of pillows.The closet was a problem. It looked like an after thought. You could only access half of it and the iron and ironing board were really in the way. I found the temperature regulation in the shower totally impossible (5th floor) either scalding or cold and it changed while on!

I was unable to find any information, in the room, regarding the TV channels, where the ice machines were, etc. I found an ice machine on the floor below mine. The large TV between the sitting area and the bedroom area, visible to both or either, was excellent. There were shelves beneath it, but I don't know what they were for, certainly not a place I wished to 'display' any of my belongings. The room featured a wetbar station in the good sized sitting area that would be good for entertaining.

The staff was excellent and the complimentary breakfast was good. Not outstanding, but good.

Room Tip: I 'think' the shower water my be easier to regulate on the lower floors.
See more room tips
  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Stormy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review, 30 November 2013
Thank you so very much for taking the time to complete such a detailed review of our hotel. I especially thank you for the very kind words about our team here. I found your comments about the room particularly insightful. It is my hope that you may return and continue to provide me with feedback about our product and operation.

Thank you,

-Carl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wayne, New Jersey
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 October 2013

We stayed here for two nights to be close to a wedding. The room was clean, the staff was very friendly, and they let us check in early at 11:15 am because we had to get to an afternoon wedding. They also have a counter next to the front desk that offers food including sandwiches and salads which was convenient. The room was reasonably priced. Only complaint was that the shower room (sink was outside) was very small.

Stayed October 2013, travelled with friends
Helpful?
Thank Jane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, Manager at Hyatt Place Richmond/Innsbrook, responded to this review, 5 November 2013
Thank you so very much for taking the time to complete a review of your stay. I am very glad we were able to execute on an AM check-in. My team really enjoyed having your wedding group here.

Thank you,

-Carl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 15 October 2013 via mobile

Pet fee was not disclosed at the time of checkin. $75.00 non refundable fee made the rate exorbitant. Could have stayed at a five star resort for the rate plus the pet fee. However, it was midnight, so we stayed. Staff was rude.
Positives: room was clean and very large. Breakfast was acceptable.

  • Stayed October 2013
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Nicyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, Manager at Hyatt Place Richmond/Innsbrook, responded to this review, 5 November 2013
I am terribly sorry that you were caught off guard by the pet fee. Please do not hesitate to contact me directly via e-mail at carl.barnes@hyatt.com to elaborate on your stay.

Thank you,

-Carl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huddersfield, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 October 2013

Quite simply, a wonderful stay all ways around. Staff were wonderfully helpful, shuttle was quickly made available when requested, and the breakfast suited me fine. Room was large, comfortable, and shower was wonderful, and this is from someone who prefers a bath! Bed was wonderful, havent slept that well in a long time!

All in all, highly recommended!

  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank StephMajor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, Manager at Hyatt Place Richmond/Innsbrook, responded to this review, 10 October 2013
Thank you very much for taking the time to complete such a nice review of your stay with us. I know you were here for quite some time and I am glad you were able to take full advantage of our amenities.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Glen Allen
0.1 mi away
Hilton Garden Inn Richmond Innsbrook
0.2 mi away
Hampton Inn Richmond-West
Hampton Inn Richmond-West
#1 of 23 in Glen Allen
4.5 of 5 bubbles 657 reviews
2.0 mi away
HYATT House Richmond-West
HYATT House Richmond-West
#5 of 81 in Richmond
4.5 of 5 bubbles 708 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Richmond Marriott Short Pump
Richmond Marriott Short Pump
#6 of 23 in Glen Allen
4.5 of 5 bubbles 139 reviews
1.0 mi away
Aloft Richmond West
Aloft Richmond West
#17 of 23 in Glen Allen
3.5 of 5 bubbles 353 reviews
0.2 mi away
Comfort Suites Innsbrook
Comfort Suites Innsbrook
#13 of 23 in Glen Allen
4.0 of 5 bubbles 134 reviews
Show Prices
Show Prices
Show Prices

Been to Hyatt Place Richmond/Innsbrook? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Place Richmond/Innsbrook

Property: Hyatt Place Richmond/Innsbrook
Address: 4100 Cox Rd, Glen Allen, VA 23060-3316
Phone Number:
Region: United States > Virginia > Glen Allen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Glen Allen
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place Richmond/Innsbrook 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hotels.com, Odigeo, Hyatt Hotels Corporation and Expedia so you can book your Hyatt Place Richmond/Innsbrook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing