First off, the hotel driving up to it, is beautiful. It's in a great location. When we arrived, walking into the hotel, I noticed cigarette butts on the ground outside the doors. I've worked in the industry, so I think I might be more picky than others. When we went to check in, there were two ladies at the desk. Neither looked up to acknowledge our arrival. It felt a bit unfriendly, even though once she finally did ask us what she could help us with, the desk agent was quite friendly. When we got in the elevator I noticed the floor of the elevator had trash in it. We checked in at 5pm, so I think the staff could have cleaned it. We stayed on the 2nd floor. Our room was very well appointed, the bathroom was immaculate. Refrigerator and the large flat screen TV were awesome. Again, however, I noticed our carpet looked like it needed vacuumed. We went out that night and thoroughly enjoyed our time in Glen Allen . The other agent on duty that night was helpful in pointing us to things nearby. In the morning, we came down to breakfast at about 930am. It was busy and I was surprised to find that there was not enough seating to eat breakfast. I'm unsure if it was due to the nature of the SMERF mix at the property or if it is just a hiccup in the concept. Although the breakfast bar was well stocked, it was untidy. Again, this hotel could be amazing if it just seemed a bit cleaner in the common areas. All in all, our stay was fine. I may go back, but because I am a stickler for cleanliness, I might check other hotels nearby first.
- Reservation Options:
- TripAdvisor is proud to partner with Odigeo, Booking.com, Hyatt Hotels Corporation, TripOnline SA, Expedia, Hotels.com, Ebookers, Evoline ltd, getaroom.com and 5viajes2012 S.L. so you can book your Hyatt Place Richmond/Innsbrook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hyatt Place Richmond/Innsbrook Hotel Glen Allen
- Glen Allen Hyatt
- Hyatt Glen Allen