We spent one night here while attending a family dinner at Hondo's, which is adjacent. It was a Saturday night, and we arrived at 3pm to find both of our rooms ready. Staff was both helpful and friendly.
The lobby and public areas were all clean, but only one of their two elevators was in operation. That led to some lengthy waits. Our room (510) was clean and prepared, but it looked as if some of the furniture was in need to refreshment. The toilet and shower area was quite small for the room size, and the air conditioner was a bit on the noisy side. Sleep quality was poor on a hard bed, and the TV had the Hyatt Place logo and info screen burned into the screen.
Room functionality was great, with both the bed and sofa bed. I was pleased that the hotel was fairly quiet, as there were a number of high school teams staying there during weekend lacrosse and baseball tournaments.
Unfortunately, those teams cleaned out the kitchen of breakfast by about 8am on Sunday morning. For part of our family that slept in just a bit, there was little left to eat, and they had to head out and purchase breakfast.
While I would probably stay here again, it would depend on price points. A little refreshing would go a long way.
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- Also Known As:
- Hyatt Place Richmond/Innsbrook Hotel Glen Allen
- Glen Allen Hyatt
- Hyatt Glen Allen