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“Just What I Needed”

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Courtyard Richmond North/Glen Allen
Ranked #10 of 23 Hotels in Glen Allen
Woodbridge, VA
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Just What I Needed”
Reviewed 14 October 2013

Checked in for a relaxing few days from my busy home. It was just what I needed to recoup and relax. The hotel was quiet. The bed was really comfortable. The cleanliness of my room was close to my germaphobic standards. Did not use any of the services, but the staff was friendly with check in and check out. The overall hotel was of decent quality and not run down. Room was tastefully decorated to Marriott standards I expect.

Room Tip: I explained my purpose to rest and desk clerk considered my needs when selecting my room.
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  • Stayed October 2013, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank taylorpdt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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171 reviews from our community

Traveller rating
    67
    60
    28
    8
    8
See reviews for
58
27
10
46
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Russian first
  • Any
English first
The Villages, FL
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 12 October 2013

Sticky bathroom floors, 1 small bar of soap, 1 shampoo, 1 hair conditioner. NO complementary breakfast and a limited heat 'n' menu that was overpriced. Only coffee was Starbucks at Starbucks price. Bistro prices were high Bud was $5.75. There are better places to stay

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnNDonna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midland Park, NJ
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 24 September 2013

My sister and I recently stayed at the Courtyard in Glen Allen, VA.We were there for the Richmond Nascar race, This was our 1st time at this hotel, we had previously stayed at another Marriott property while in Richmond. The lobby was beautiful and had lots of sitting room, a TV, A bistro and a business center. The check in went smoothly, the girl at the desk was great. We went up to our room which was very spacious, clean, the bathroom was huge. Beds were comfortable.The hotel has a nice bistro but no free continental breakfast but that was no big deal.
The shower in the room was great,there was a light in it which is nice. The staff was always friendly. The only issue we had was with the housekeeping, Friday night we came back from the track late after a night race and our room had not been cleaned. We had gotten fresh towels but nothing else was done, ( our tip was gone though). We returned to front desk, they were very good, they explained that no one was there from housekeeping( it was 11pm or so), they gave us clean glasses and made a note so it would not happen again. Kevin, who was on site all weekend, came right over to us and asked what he could do.We were also given coupons for free breakfast for the rest of our stay. We went up to bed, Saturday night we came in late after the Cup race and the beds were made and towels changed but the bathroom had not been cleaned, the same dirty glasses from Thursday night were still in the room( tip was gone again).The bathroom floor was filthy,We were leaving the next day so we decided to call it a night and tell the front desk in the morning which we did, the girl was excellent and said she would tell her manager and see it she could get us some extra Marriott points, which we did, we got 2000 extra points.All in all it was a great trip and the hotel really was great. The staff went above and beyond to fix the mistakes and we would definitely stay there again.

Room Tip: Lobby looked like a great place to relax and hang out, there was a bar, tv and lots of space to sit...
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank delana29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mooresville, North Carolina
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 19 September 2013

Great location North of town, plenty of places to eat, great rates, great staff, two very good places to eat within walking distance. Easy access from I 95. I have stayed here twice a year for the past 5 years and always have a great experience with room quality and friendliness of staff. Famous Dave's BBQ next door as well as a Red Robin, so two good choices to eat if you don't want to drive any where. Nice pool and work out room as well.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 349Alan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macomb, Michigan
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 September 2013

I stayed here and it was great. The rooms were large and updated with a lot of work space and the staff was very professional and friendly. There were also a lot of restaurants nearby which was nice. It was also a convenient drive to Richmond.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicholas__T54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DC
Level Contributor
217 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 4 September 2013

I was pleasantly surprised with this property. The lobby is newly renovated and very comfortable with lots of gathering spots. The hotel is very clean and well maintained. My third floor room was relatively close to the elevator but quiet. I loved the neatly organized and innovative furniture in the rooms. Storage was ample and the room well appointed with several lighting options, ironing board/iron, hair dryer, flat screen, etc. The couch was comfortable and a nice option for lounging.
The bed was very comfortable and bedding clean and fresh.
Check out/check in was fast and easy with friendly hotel staff. There was ample parking and restaurants nearby. Overall, a great property for the business traveler.
Breakfast was great and prices reasonable.

Room Tip: Third floor was quiet - no elevator noise in 311.
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sharalDc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 September 2013 via mobile

We spent one night here on our way back from the OBX. Our room was very clean and had more than enough space for our family of 4. We had a light dinner in the hotel 'bistro' which was just what the doctor ordered after a long day travelling. (My daughter was thrilled that she could order cereal for dinner!) The staff was very friendly and the kids enjoyed the pool. We would highly recommend this hotel.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mi_2_obx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Richmond North/Glen Allen

Property: Courtyard Richmond North/Glen Allen
Address: 10077 Brook Rd, Glen Allen, VA 23059-6506
Region: United States > Virginia > Glen Allen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 23 Hotels in Glen Allen
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Richmond North/Glen Allen 3*
Number of rooms: 150
Official Description (provided by the hotel):
The new state-of-the-art lobby at Courtyard Richmond North provides greater flexibility and choices for our guests. This Glen Allen hotel's lobby features inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news via our GoBoard. ... more   less 
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Also Known As:
Courtyard Richmond North/Glen Allen Hotel Glen Allen

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