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“Nothing special.”

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Crowne Plaza Hampton Marina
Ranked #10 of 26 Hotels in Hampton
Arlington Heights, Illinois
Level 4 Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Nothing special.”
Reviewed 21 July 2014

Hotel is located in a part of town with not much going on. We were charged $20 a day at check in IN CASE we wanted food at the commissary, which would be refunded 5-10 business days after check out. Never have had this happen before. Upon check in, no towels in room and broken toilet seat. Both remedied within 24 hours. Free morning breakfast was good with as-ordered omelets. Pool is nice, but had to request towels each day. Workout facility included 2 treadmills, a bike and 2 ellipticals. Kids were there for basketball tournament and although promised that rooms would be together, we were on 3 different floors. The hotel is fine, just nothing special.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Sindi16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review, 22 July 2014
We appreciate you taking the time to share your feedback regarding your stay with us. Please accept our sincere apology Your comments are important to us and will help us to improve the quality and service we offer. We hope to have the honor of serving you again in the future.
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475 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (143)
Date | Rating
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English first
McAllen, United States
Level 6 Contributor
125 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 21 July 2014

A little surprise for a Crowne Plaza with without shuttle service and being told not to walk around the area after dark to far from the hotel. This night had lots of sport type of events - may kids were not monitored in the pool area and played games on the elevator like punching all the floors, and the adults that did monitored were more concerned with their "Cool Drinks".

Breakfast was fine

Checkout and staff was pleasant.

Room was not good AC was a large Hum sound old room staff could not accommdate

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank StephStx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review, 22 July 2014
Thank you for writing a review of our hotel. I have taken note of your valuable comments and will share them with the staff. Your comments are important to us and we will use them to improve our efforts. We look forward to serving you in the future.
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Travellers are raving about these Hampton hotels

Alexandria, Virginia
Level 6 Contributor
388 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed 12 July 2014

The Crowne Plaza Marina is a very nice hotel. And, sited about a mile from I-64, it is convenient to Virginia Beach if you do not want to spend $300/night for a substandard hotel room closer to the beach. The rooms are bright and well decorated; average in size for a chain hotel. The restauran offers a bar and restaurant within the complex; and they are perfectly acceptable, particularly for breakfast since the nearest Starbucks is 3 miles away!

The staff are courteous, helpful, and friendly. Parking is provided in the adjacen garage. A for the surrounding neighborhood, there is not much to it: the Virginia Air & Space Museum is across a marin; and "historic" Hampton isa two block walk and is about two blocks in length. There are some good restaurants if you -- and you should -- venture from the hotel grounds.

Room Tip: Even number rooms face the marina.
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  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wineaux FromAlexandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review, 8 November 2014
Thank you for your feedback. We are glad to hear you found our staff to be courteous, helpful and friendly.
We look forward to your next visit. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs, Colorado, United States
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 July 2014

I am very familiar with Virginia as I grew up there. It felt good to come home to a wonderful hotel. My flight was cancelled due to a Hurricane watch in New Jersey, so I had to drive to Virginia. Front desk accommodated my late arrival with ease and I found the room to be spacious and cozy. The walls were thin, so I did overhear my neighbors at night, but other than that, it was very quiet. I was very happy that I could see fireworks from my room and the view was spectacular. The only con was not having a microwave or fridge in the room and the carpet, curtains, and ironing board were all outdated and needed to be replaced. Other than that, I would stay here again when I come home to visit.

Room Tip: Being on the 8th floor made it very quiet and the room stayed cool, even during the day with the AC...
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  • Stayed July 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Missjay247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review, 8 November 2014
Thank you for taking the time to share your thoughts and comments regarding your stay with us. We appreciate your comments about our hotel .We will be sure to share your review with our Team here at the hotel. Thank you for choosing our hotel. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lima
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 July 2014

We arrived early and had no problem checking in. Our rooms were great, with the exception of not having a refrigerator. The front desk service was very good, and during our stay the parking was free. Which was great for us since we were in and out checking out the local beaches and sights. We will definitely consider staying here again. We also enjoyed the Oyster Alley Cafe, the outdoor restaurant attached to the hotel.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank dcmooney1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review, 8 November 2014
Thanks for reviewing our hotel. We are happy to hear check in was very smooth and the front desk service was very good and you found our rooms to be great.
Thank s again and we wish you safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 July 2014 via mobile

No one seems to have answers to basic questions. Bathroom looks nice, but cleaning is poor, yellow stains on base of toilet, vent in shower packed with dust, lightbulb out in vanity of bathroom, shower drain dirty. I wouldn't stay here again even for half the price I paid. Very disappointed.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Annette T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review, 7 July 2014
Thank you for your feedback. We sincerely apologize for the short comings you experienced during your most recent stay. It is not a common occurrence at our hotel. We have addressed your comments with the ahead of Housekeeping Department to avoid these unnecessary issues in the future. Your comments are of great importance to us to allow us to improve our services. We thank you and we hope you will give us another chance in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sterling, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2014

This was our first visit to Hampton and the Jazz Festival the stay at the Hotel with my wife, younger brother, his wife and myself was enjoyable. The rooms were nice and service at the front desk and room service personnel was exceptional. We will have to look into getting rooms looking out onto the Marina on our next stay. And there will be a next stay.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rebsr1202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review, 8 November 2014
Thank you for your review of our hotel. We are happy to hear you found our rooms were nice and service at the front desk and room service personnel was exceptional.
We will be sure to share your review with our staff. Thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hampton Marina

Property: Crowne Plaza Hampton Marina
Address: 700 Settlers Landing Rd, Hampton, VA 23669-4035
Phone Number:
Region: United States > Virginia > Hampton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 26 Hotels in Hampton
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Crowne Plaza Hampton Marina 3.5*
Number of rooms: 173
Official Description (provided by the hotel):
Nestled between renowned Hampton University and the celebrated Virginia Air & Space Museum, our lodging is the only waterfront hotel in Hampton, VA. Our newly renovated guest rooms provide floor to ceiling views of downtown Hampton or the Hampton River. ... more   less 
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Also Known As:
Crowne Plaza Hampton Marina Hotel Hampton
Hampton Crowne Plaza

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