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“The place to stay near the convention center”
Review of Courtyard Hampton

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Courtyard Hampton
Ranked #5 of 26 Hotels in Hampton
Certificate of Excellence
Huntsville, Alabama
Level Contributor
222 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“The place to stay near the convention center”
Reviewed 29 July 2014

The desk staff were extremely accomodaitng, giving me very good directions to the room and the best place to park. The lobby is large, clean and very comfortable. The rooms very clean and spacious. Everything is up-to-date. This is a very good business hotel for a short to moderate stay. This hotel exceeded my expectations in almost every way. (getting upgraded to an executive suite certainly added to my expectations being exceeded).

Room Tip: Request a room on the interior (courtyard) side. They have balconies and patios overlooking the poo...
See more room tips
Green Features: This is in no way a factor I use in selecting a hotel.
  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Secondtimothy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Courtyard Hampton, responded to this review, 30 July 2014
Dear Secondtimothy,

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Hampton was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Sincerely,

Mark B
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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147 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
Norfolk, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2014

Stayed here 7/19/14. I checked in around 1130pm. Upon arriving the doors were locked but security let me in right away, that was nice in my opinion that the doors were locked and you could only get in with your keycard. My check-in time was very fast. The only thing I can say is that the female behind the desk told me to park on the other side of the building because that is where my room was located. Honeslty in my opinion, I could have stayed parked right where I was and got to my room just fine from the front desk. I COULD NOT FIND THE ELEVATOR LOL...it is located in the oddest place. My room and the bathroom was very clean(if you have read my other reviews, you know how I am about cleanliness), the room gave me that nice and warm feeling. Some of the furniture was chipped, you can see the marks in the wood but that wasnt a big issue with me. I didnt stay for breakfast so I cant give my opinion on that. Overall, great stay. They could have vaccum the floors!!! Oh, and the walls are kinda thin, could hear people in and out of their rooms all night.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Toya U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Courtyard Hampton, responded to this review, 23 July 2014
Dear Toya U,

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Hampton was enjoyable. Thank you for the feedback on the directions you received. I'll be sure to address that..

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Sincerely,
Mark B
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dundee, Michigan
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 July 2014

first the good things....close to freeway, GREAT BED, and has a pool for the kids. Things that need improvement...sofa bed wasn't comfortable (no extra bedding in the closet), and the room had that "hotel" smell, perhaps smokers? But over all it was a NICE hotel.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shelley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Courtyard Hampton, responded to this review, 9 July 2014
Dear Shelly,

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Hampton was enjoyable. Thank you specifically for the feedback re: the smell of the room as well as the sofabed. We are addressing both so that our future guests will not have that same experience.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairfax County, Virginia
Level Contributor
82 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 June 2014

The location is convenient to the Hampton coliseum and convention center. My room was clean and pleasant. The staff were very friendly and helpful.
I appreciated the fitness room - not much equipment but a good variety and sufficient for my needs.
I'd stay here again when traveling for business.
My room had a refrigerator which was helpful but my understanding is that not all rooms do.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melissa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher P, Manager at Courtyard Hampton, responded to this review, 29 June 2014
The location is convenient to the Hampton coliseum and convention center. My room was clean and pleasant. The staff were very friendly and helpful.
I appreciated the fitness room - not much equipment but a good variety and sufficient for my needs.
I'd stay here again when traveling for business.
My room had a refrigerator which was helpful but my understanding is that not all rooms do.

Melissa,

Thank you so much for your feedback about your most recent stay with us here at the Courtyard by Marriott in Hampton Virginia. We are so very pleased that we could be of service to you; moreover, I am very delighted that my staff was able to meet your needs and provide refreshing service. We will be honored and excited to be at your service on your next visit to the area while on business or pleasure. All of our rooms are equipped with refrigerators for guests convenience, so please accept my apologies if this information was communicated incorrectly to you; however, we will take actions to make sure our staff is well informed so that you get the most up to date, valid, and honest information. We look forward to seeing you again, thanks for the business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 June 2014

The room did not have a view but it was clean and comfortable. The staff was very friendly and I would stay at this property again. The location is near a mall with lots of places to eat. Having never visited this place before it is a nice get away if you want to miss DC.

Room Tip: My room was on the second floor and a little noisy with other families around.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Admin77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Courtyard Hampton, responded to this review, 23 July 2014
Dear Admin 77,

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Hampton was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Sincerely,
Mark B
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester New York
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 19 June 2014

The rooms are a little dated and worn but not that bad. Hotel is very close to the coliseum and a mall just a short walk or drive from the hotel. We didn't use the pool but we did eat at the bistro. Food was average.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JimmyJ62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Courtyard Hampton, responded to this review, 20 June 2014
Dear Jimmy:

Thank you so much for your feedback about your stay at our hotel. We just finished a renovation in 2012 along with the addition of our BISTRO. I'm so sorry that your food and beverage experience was just average. We strive to make sure all of our guests feel comfortable and have a positive experience.

I would love to know more about your overall experience. Please feel free to contact me at the hotel at your convenience.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christiansburg, Virginia
Level Contributor
83 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 8 May 2014 via mobile

Stayed one night traveling for business. Everything was good .. Friendly staff, easy check in process, clean room. Had dinner and breakfast in the bistro, and both were good. I enjoy the Marriott brand, and this was another great stay. Will definitely stay here again if in the area!

Stayed May 2014, travelled on business
Helpful?
3 Thank Kimberly3810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Courtyard Hampton, responded to this review, 20 June 2014
Dear Kimberly,

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Hampton was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Hampton

Property: Courtyard Hampton
Address: 1917 Coliseum Dr, Hampton, VA 23666-4234
Region: United States > Virginia > Hampton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Hampton
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Hampton 3*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Hotels.com, Travel Republic (UK), TripOnline SA, Priceline, Traveltool, S.L.U., HRS, Evoline ltd, HotelQuickly and Cancelon so you can book your Courtyard Hampton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Hampton Hotel Hampton
Hampton Courtyard
Hampton Marriott

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