We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Extended Stay America - Hampton - Coliseum
Ranked #14 of 26 Hotels in Hampton
Brooklyn, New York, United States
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good stay”
Reviewed 30 April 2013

Stayed two nights property's secluded and quiet. Rooms were well maintained mall across the street walking distance lots of restaurants in area kitchen in rooms microwave pots pans silverware all provided room was huge all and all great stay would recommend and stay again

Room Tip: Use Priceline
See more room tips
  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Larry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review, 1 May 2013
Larry - I received a copy of your review, and wanted to thank you for sharing your experience with us. I'm so pleased to hear that you enjoyed the area as well as the amenities that we have to offer .

Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

88 reviews from our community

Traveller rating
    20
    22
    14
    10
    22
See reviews for
32
12
11
16
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
1 review
Reviewed 11 April 2013

Robin was so helpful and made our experience a memorable one. She was very efficient, attentive, great listener and showed compassion about the reason to why we were checking into extended stay. Robin willing to go the extra mile to make sure that are hotel stay went well.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Soulquariansista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review, 16 April 2013
I appreciate you taking the time to write such a pleasant review about Robins' customer service and your recent stay with us. It pleases me to know that Robin was helpful, courteous, and efficient when assisting you. Overall, it is mine and the staff's goal to treat each of our guests with great compassion and to go the extra mile for them.

Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norfolk, Virginia
1 review
Reviewed 14 February 2013

I have been staying at the ESA on and off since Nov 2011. I have seen many changes come to this hotel. I like the new management team, they are awesome!! (Hello Lameka & Angel ) they have added new flat screens, a grab and go breakfast, new bedding and the wi-fi is completely free.
The location of the hotel is great! You are not only close to shopping and entertainment but the highway is literally right here making going east or west very easy!! The atmosphere of the hotel is pretty good although you may have to forgive some of the other guests smells of whatever food they may be cooking, that tend to linger through the halls.
I have had an excellent experience with this hotel and would recommend it to anyone.
Before I end this review I would also like to say what an awesome job the maintenance team and housekeeping team does, they are great!

  • Stayed January 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LB757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brish0213, Manager at Extended Stay America - Hampton - Coliseum, responded to this review, 1 March 2013
Thank you for your great review of our property. I'm so pleased to hear that you love all the changes Extended Stay has made. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport News, Virginia, United States
1 review
Reviewed 17 January 2013

I have been staying here for all most two weeks now and I love this hotel has been great here its a friendly place to its relaxing very nice the view is even nice than most of the hotels her I will stay here as long as I can. Angel is a great person she is the best manger that any hotel has had

  • Stayed January 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Crystal O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brish0213, Manager at Extended Stay America - Hampton - Coliseum, responded to this review, 19 January 2013
It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Hampton - Coliseum. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case!

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 November 2012

Very friendly atmosphere all of the staff is very welcoming. I have had an excellent stay and would recommend this hotel to anyone!!!! This hotel has definitely been my way away from home when I needed it.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patrice757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brish0213, Manager at Extended Stay America - Hampton - Coliseum, responded to this review, 3 December 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Hampton - Coliseum. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is one in which the staff gets to know our guests, who sometimes stay with us for weeks or months. We believe that building a professional, courteous, and accommodating relationship with our customers will continue to bring them back for future stays.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2012

I have stayed at this hotel several times before for extended periods. Usually, it is a pleasant stay with minimum concerns. This year, however, has been quite trying. An annual event took place while I was visiting. Perhaps this is a contribution factor to some of the problems that arose.

Due to the lack of communication, my vehicle was towed. Desk clerks were adamant that all guest received notification that cars not displaying a parking decal (actually, it was a typed blue sheet of paper that simply said HOTEL GUEST). However, many cars were towed. Including the desk clerk's. My car was returned the nest day damaged. I have been advised by the manager that I should pursue the towing company. And if needed, Extended Stay will be a witness for me.

The internet was out for about 3 weeks. I can't quite remember if this was before or after the fire alarm that went off and we stood outside for about an hour at 3:45am one Saturday night/Sunday morning. And coffee was a commodity that was unavailable for at least a week or more. Most amenities that had been advertised were not provided. One desk clerk shared with me, "These things are offered for free."

Employees tried diligently to correct these matters, but lack of supervision was evident. George, the hotel manager, had taken vacation during one of the most chaotic times in the city. I am not sure if things would have improved if he had been onsite based on my observations. Guests are often seen in the lobby and hallways in pajamas, without shoes or shirts. When I mentioned this to him, the response was, "Some people treat this as their home."

I love visiting this city and this hotel is located in the center of everything. I am attributing this past experience as one to grow on. After all, it could have been worse.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Extended Stay America - Hampton - Coliseum, responded to this review, 11 July 2012
Thank you for taking the time to review your recent stay at Extended Stay America Hampton - Coliseum. Given our company's commitment to superior guest service, it was great to read about your positive experience with our staff. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. You certainly have my sincerest apologiesI do appreciate the time you took to detail your past stay with us, and am sorry you had such a negative experience. I am pleased to inform you that this hotel is now under new management. Thanks to our current staff, revised training standards, and hotel upgrades, we now achieve an outstanding level of guest satisfaction. I do hope you will let us show you just how much this hotel has changed, now that it is under new management, the next time you need accommodations in the area.

Although it is unusual for a guest to have the experience you did while staying with us, we would like to use your account to help us make our hotel even better. Again, I am deeply sorry that you did not have a completely enjoyable stay at our hotel, and I promise that we are focused on total guest satisfaction every day. The towing incident was an unfortunate situation and was handled the best way possible by hotel management. Thank you for bringing the coffee and internet situation to our attention. These issues have been corrected. Please don't hesitate to reach out to me at this hotel or to our guest relations team directly by visiting our website and clicking the Contact Us link at the bottom of the page. I do hope that you will let me demonstrate our redoubled efforts in the future here or at any of Extended Stay Hotels(sm)' other locations throughout the U.S. and in Canada.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level 4 Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 May 2012

Was looking for a Suites hotel with Refrigerator and Microwave close to the Hampton Roads Convention Center. This is an extended stay hotel at a low price point. You pay a touch more for the small extras but to be able to have a Refrigerator was great. There are competitive low price point hotels all about but this seems to be the only one this close at this price point. Close to the Convention Center and all kinds of shopping needs including Target, WalMart, McDonalds, Convenience Stores and 24 hour drug stores.

It's not perfect. Only 2 sets of dishes and utensils so you are constantly washing dishes, no dishwasher. Old style tube TV and simple Clock Radio.

There is a clothes washer on site.

This is a simple cost effective location.

To give you a measure of value...The Embassy Suites was nearly 4x the price during the week and over 2x on the weekend for this event.

Room Tip: Only one elevator that is in the front lobby. Front parking fills early. 3 other entrances but onl...
See more room tips
  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherTM, Manager at Extended Stay America - Hampton - Coliseum, responded to this review, 20 July 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Hampton - Coliseum. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for the recognition.

Our hotels are currently upgrading our televisions to flat panel televisions! We also keep additional dishes and utensils at the front desk, should you ever need more. Thank you for bringing these issues to our attention.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hampton hotels
1.5 mi away
Suburban Extended Stay Of Hampton
1.9 mi away
Candlewood Suites - Hampton
0.2 mi away
Red Roof Inn Hampton
Red Roof Inn Hampton
#13 of 26 in Hampton
141 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Hilton Garden Inn Hampton Coliseum Central
1.4 mi away
Hampton Inn Hampton-Newport News
0.2 mi away
Best Western Hampton Coliseum Inn
Show Prices
Show Prices
Show Prices

Been to Extended Stay America - Hampton - Coliseum? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Hampton - Coliseum

Property: Extended Stay America - Hampton - Coliseum
Address: 1915 Commerce Dr, Hampton, VA 23666-4246
Phone Number:
Region: United States > Virginia > Hampton
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #14 of 26 Hotels in Hampton
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Extended Stay America - Hampton - Coliseum 2.5*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Extended Stay, Booking.com, TripOnline SA, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your Extended Stay America - Hampton - Coliseum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay America Hampton / Coliseum Hotel Hampton
Extended Stay Hampton
Hampton Extended Stay

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing