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Embassy Suites by Hilton Hampton Hotel Convention Center & Spa
Ranked #2 of 26 Hotels in Hampton
Certificate of Excellence
Berkeley, United States
1 review
“Great stay”
Reviewed 16 May 2014

I was very disapointed when I could not get into this hotel, as the others in the area did not get reviews. I had tayed before and had an excellent stay. They did a great job during a hurricane!!!!!!! Iwas able to get in at thelast minute and booked two rooms. So glad tht I didn't have try one of the other hotels in the area.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Donald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this review, 19 May 2014
Dear Donald M,

Thank you for your positive review! We were glad to hear you enjoyed your first stay with us and chose to stay here again for your recent visit. We look forward to your next visit to Hampton, Virginia!

Sincerley,
Hotel Management
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1,064 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (119)
Date | Rating
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  • Portuguese first
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  • Any
English first
Oakland, California, United States
1 review
Reviewed 15 May 2014

This hotel is amazingly responsive and extremely high quality for the price. The spa experience is great and affordable. The pool and hot tub were clean and all of the staff were extremely friendly. The breakfast and manager's reception were a great value and the wait staff were very friendly and attentive. The location is excellent and the hotel and grounds are always well kept. The rooms are very roomy and accommodate a large family or at least two couples.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Bernida R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this review, 16 May 2014
Dear Bernida R,

Thank you for sharing with us your great experience at the Embassy Suites Hampton Roads! It was so nice to hear you enjoyed many of the amenities at our hotel including our on-site Spa Botanica, breakfast and evening reception. We hope to see you again soon for your next visit to Hampton, Virgiia!

Sincerely,
Hotel Management
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2 reviews
Reviewed 13 May 2014

This is an upscale, clean and well run hotel. Food is excellent, staff is conscientious, courteous and helpful and well trained. The rooms are clean, quiet and well ventilated. Can't go wrong staying here.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 25agnesn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this review, 15 May 2014
Dear 25agnesn,

Thank you for your positive review! It was nice to hear you had a great experience at the Embassy Suites Hampton Roads, especially that you found our staff to be helpful and courteous during your stay. We will be sure to share your comments with our team. Thanks again for taking the time to post your review and we look forward to your next visit!

Sincerely,
Hotel Management
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Carolina, Puerto Rico
2 reviews
Reviewed 8 May 2014 via mobile

Stayed for a work related convention in Isla Verde Loved the free breakfast the cook to order omelet was great. Very welcoming staff excellent service. It was my first stay at an Embassy Suites. Will stay again for sure!!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank EdgardoB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this review, 12 May 2014
Dear EdgardoB,

Thank you for your positive review! We are glad you enjoyed your stay at the Embassy Suites in Isla Verde, especially the omelets included in the complimentary breakfast. Thank you for choosing the Embassy Suites brand and we look forward to your next stay!

Sincerely,
Hotel Management
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Union, United States
1 review
Reviewed 5 May 2014

The GM always out front greeting incoming guest with a warm smile. His staff alway taking the time out to engage with the guests. They make you part of thier family. the breakfast is alway good and hot. The bellmen always willing to assist if you needed assistance.

  • Stayed April 2014, travelled with family
    • Value
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Percy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this review, 6 May 2014
Dear Percy F,

Thank you for your positive review! I appreciate your nice comments and taking the time to share your experience with us. We are glad that you enjoyed your stay here especially that you found our staff to be helpful and engaging. Thanks again and we hope to see you again soon for your next visit!

Sincerely,
Hotel Management
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Florida
Level Contributor
71 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 29 April 2014

I want to give a fair interview so there is good and bad...First the good news...the hotel staff was extremely nice, particularly the front desk manager who worked hard to give me a good rate at a fully booked hotel (thanks), the very clean and comfortable rooms and beds, and a satisfactory breakfast. The bad news...it was Saturday night of Easter weekend and the hotel was fully booked and filled with large groups and families of all ages. I think local families had booked rooms at this amenity filled hotel for the holiday weekend and then invited extended family and friends to visit. People flooded the lobby on Sunday and the restaurant was overflowing with people eating the free breakfast. No one was there collecting the breakfast coupons when I arrived and it seemed the case with a lot of people there. Are one point the line for omelette had at least 15 people with just one chef. As a result, the restaurant and lobby had a cruise ship atmosphere and was a bit overwhelming for those of us using the hotel for a restful night, rather than a "resort" weekend. This resort atmosphere also made the atrium style hotel lobby very noisy Saturday night...luckily we couldn't hear the noise with the bedroom door to the suite closed. I was just very surprised to have this experience at a roadside hotel. Also, the hotel does not provide free WIFI which I feel should be a standard service these days and Hilton should change its policy on this!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank foodandtravelisfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this review, 30 April 2014
Dear TheHarveys2014,

Thank you for taking the time to post your review regarding your recent stay at the Embassy Suites Hampton Roads. It was nice to hear you found we have exceptional team members who were able to accomodate your request during a heavily booked weekend. Our hotel does have a Breakfast Traffic Flow System to help maximize your breakfast experience and typically we do suggest arriving to breakfast earlier to avoid the heaviest breakfast flow times. We do apologize if you had a negative breakfast experience due to volume that weekend. We appreciate your feedback and hope you choose to stay with us again during your next visit to Hampton, Virginia!

Sincerely,
Hotel Management
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Chesapeake, Virginia
1 review
Reviewed 27 April 2014

All the hotel staff are very helpful which made for a very enjoyable stay. The breakfast in the morning was wonderful as was the manager's special in the evening. Any needs we had were quickly handled and I would highly recommend this hotel to friends and family.

  • Stayed April 2014, travelled with friends
    • Value
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Helpful?
Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyHampton, General Manager at Embassy Suites by Hilton Hampton Hotel Convention Center & Spa, responded to this review, 28 April 2014
Dear Julie B,

Thank you for taking the time to post your review. We were pleased to hear you had an enjoyable stay and found our staff to be helpful during your visit. Thank you for recommending us to your friends and family and we hope to see you again soon for your next visit!

Sincerely,
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Hampton Hotel Convention Center & Spa

Property: Embassy Suites by Hilton Hampton Hotel Convention Center & Spa
Address: 1700 Coliseum Dr, Hampton, VA 23666-4294
Phone Number:
Region: United States > Virginia > Hampton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Hampton
#3 Family Hotel in Hampton
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Hampton Hotel Convention Center & Spa 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Embassy Suites Hampton Rd Convention Ctr Hotel Hampton
Hampton Embassy Suites

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