In town for a conference, booked my room months ago and requested early check-in, also called two hours before I arrived. When I got here there are no rooms clean in the entire hotel. We are told they might be ready by 2:30 or 3 (3 is regular check in). So I'm sitting in the lobby watching the front desk staff - they are talking about housekeeping being out to lunch, they are laughing and joking as people come to check in. Everyone is being told to try back at 2, 2:30 or 3. I asked if they will motion to me to let me know if a room came available since I'm sitting right in front of them. Their answer "no, there are others ahead of you." Where? I asked do you have a list? No, they just remember them from sight. So even if a room is available, and I ask at the desk at the right moment, I still won't get a room cause somewhere someone asked before me (I asked months ago!)
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- Also Known As:
- Embassy Suites Hampton Rd Convention Ctr Hotel Hampton
- Hampton Embassy Suites