Staff was great and accommodating. Hotel room was pretty clean and we were accommodated with everything we needed. Two important things to me. 1. The thermostat was set on 68 degrees cool and could not be turned up. The most uncomfortable two nights I have spent in any hotel including other Country Inn & Suites by Carlson. I could not sleep because it was too cold. 72 to 75 degrees is my comfort level. The alternative was to turn the air off and be too hot. 2. The front of the property, including the shrubbery, was cluttered with cigarette butts. We could not walk in the front door of the hotel without walking through dense smoke. We tried to sit out front of the hotel in the rocking chairs and on the benches but were run off on two occasions by inconsiderate smokers. First time I have ever stayed at a Country Inn & Suites and been dissatisfied. I will stay again and hope for a better experience.
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- Also Known As:
- Country Inn & Suites Hampton Hotel Hampton
- Country Inn And Suites Hampton
- Country Inn Hampton
- Hampton Country Inn