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“Serious safety issue, otherwise a nice place”

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Super 8 Harrisonburg
Ranked #18 of 22 Hotels in Harrisonburg
Alexandria, Virginia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Serious safety issue, otherwise a nice place”
2 of 5 bubbles Reviewed 22 October 2013

Security/safety problem: I would have ranked this hotel as a 3 or even a 4, but the fact that the back entrance DOES NOT LOCK AT NIGHT is something I consider to be a serious safety concern. If they can fix that issue, I will change this review and happily give them a 3. Customer safety should be a #1 priority and I consider it a serious lapse to have uncontrolled access into the hotel. This is quite unusual and needs to be fixed.

Aside from that, this is a positive review:

A VERY good hotel for the price, and actually it's much better than many hotels I've stayed at for significantly higher $. The staff are friendly, the room was clean and well appointed, and everything worked. The a/c panel in the window had its buttons busted, but it worked fine using the remote. The wifi worked fine, too. Brandon at the front desk was helpful, professional and funny.

It's in a convenient location right off Rt. 81 and a reasonable drive to Skyline Dr., Luray, etc. Harrisonburg is a nice college town and this was a fun visit.

It was a bit odd that I had to write out my credit card info on a sheet of paper...that's a bit anachronistic, no? I had already submitted all of that when I booked online...they should modernize a bit on the admin front to reduce the paperwork for both the guests and staff.

Stayed October 2013, travelled as a couple
Helpful?
Thank DCskippy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer3778, Manager at Super 8 Harrisonburg, responded to this review, 28 October 2013
Thank you for bringing this issue to our attention we are fixing the problem. I'm glad you liked our front desk member and that everything else was okay. We hope you choose us for your next stay if your in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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361 reviews from our community

Traveller rating
    49
    67
    98
    69
    78
See reviews for
141
92
37
47
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Weaverville, North Carolina
Level Contributor
131 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed 1 October 2013

Found the place to not feel very clean, it seemed dark and dreary. Yes it had a fridge and a free breakfast but the food was not worth the price. Was hoping that it would be better than a Motel 6 which is were we usually stop when traveling with our large dog. Super 8 charges extra for the dog - a nominal $10. The office/front desk staff was very nice. We will go to Motel 6 next time and spend less and buy our own breakfast.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NorthJerseyTraveler8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Super 8 Harrisonburg

Property: Super 8 Harrisonburg
Address: 3330 S Main St, Harrisonburg, VA 22801-2674
Phone Number:
Region: United States > Virginia > Harrisonburg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #18 of 22 Hotels in Harrisonburg
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Harrisonburg 2*
Number of rooms: 49
Reservation Options:
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Also Known As:
Super 8 Harrisonburg Hotel Harrisonburg
Harrisonburg Super 8
Harrisonburg Super Eight
Super Eight Harrisonburg

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