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“Nice Staff...Comfortable Room.”

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Country Inn & Suites By Carlson, Harrisonburg
Ranked #3 of 23 Hotels in Harrisonburg
Certificate of Excellence
Reviewed 26 July 2013 via mobile

Booked online for July 5th. Upon arrival, was pleased with the location and the clean appearance outside. No different inside. The property was updating and the halls were being painted. The smell of paint was a little annoying, but hey, painting has to be done sometime.

The room was comfortable, though I thought the bathroom could have been a little cleaner. Room phone did not work although the front desk staff tried to fix it. Used the pool...pretty ordinary.

Breakfast was good with make-your-own waffles, cereals, yogurt, eggs, sausage and gravy.

Would stay again...staff was very nice.

  • Stayed: July 2013
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Thank TNVOL13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CX_HRVA, General Manager at Country Inn & Suites By Carlson, Harrisonburg, responded to this reviewResponded 1 August 2013

Thank you for taking the time to submit a review and for staying with us at Country Inn and Suite by Carlson in Harrisonburg, VA. We are thrilled to hear that you enjoyed your stay and found our rooms comfortable and staff nice. We do apologize for the smell of the paint during your visit as we make our hotel even better for your future visits. We look forward to having you stay with us again when you are in Harrisonburg. Thank you again for your review!

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Reviews (581)
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489 - 495 of 581 reviews

Reviewed 25 July 2013

The breakfast left something to be desired. That is my only complaint. The pool was truly heated. The beds/sheets were so comfortable I almost refused to get up. The room came with a microwave and mini-fridge. The staff treated us well. I will return to this hotel when in the area again.

Room Tip: Room was standard with fridge and microwave.
  • Stayed: July 2013, travelled on business
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Thank Shawn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CX_HRVA, General Manager at Country Inn & Suites By Carlson, Harrisonburg, responded to this reviewResponded 1 August 2013

Thank you for taking the time to submit a review and for staying with us at Country Inn and Suite by Carlson in Harrisonburg, VA. We are thrilled to hear that you enjoyed your stay. We look forward to having you stay with us again when you are in Harrisonburg. Thank you again for your review!

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Reviewed 15 July 2013

Stayed here with family on our way back to TN from NJ. We were welcomed by a very friendly staff and a wonderfully clean room. The pool was inviting and warm and a wonderful way to blow off some steam after a long day in the car. The hotel felt safe and the room was clean and pleasant. Breakfast was also filling and tasty! Overall it was a wonderful experience and we would absolutely stay there again.

Room Tip: Stay away from room 220. We had other family members in that room and it sits above the pool so it...
  • Stayed: July 2013, travelled with family
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Thank cms0928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CX_HRVA, General Manager at Country Inn & Suites By Carlson, Harrisonburg, responded to this reviewResponded 20 July 2013

Thank you for taking the time to submit an excellent review and for staying with us at Country Inn and Suite by Carlson in Harrisonburg, VA. We are thrilled to hear that you enjoyed your stay and had such a wonderful experience. We look forward to having you stay with us again when you are in Harrisonburg. Thank you again for your review!

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Reviewed 14 July 2013

First off - huge kudos to the entire staff (especially lynn at the front desk) at this place. 5 star service for a great price. It is a simple hotel with simple rooms but they are very clean. They excel at the small touches. During breakfast fresh blueberries to go with the yogurt, salsa and cheese to go with the eggs, you get it. Nice reading exchange library and the front desk was very helpful when we needed restaurant recommendations and hiking instructions.

  • Stayed: July 2013, travelled as a couple
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1  Thank ShiftNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CX_HRVA, General Manager at Country Inn & Suites By Carlson, Harrisonburg, responded to this reviewResponded 20 July 2013

Thank you for taking the time to submit a review and for staying with us at Country Inn and Suite by Carlson in Harrisonburg, VA. We are thrilled to hear that you enjoyed your stay and the convenience of our hotel. We have shared your Comments with our Staff and she was thrilled that you mentioned her by name. We look forward to having you stay with us again when you are in Harrisonburg. Thank you again for your review and for giving me an opportunity to commend the staff for a job well done!

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Reviewed 10 July 2013

We arrived around 11:30 PM to be greeted by the front desk clerk who followed us into the hotel after his smoke on the front porch. Not a good first impression! He was very polite and had our room ready. The room smelled mildly of sewage (or something else nasty) and was poorly lit - it did not smell clean and we all commented on the less-than-ideal smell and room appearance. The beds were comfortable and appeared clean. The furnishing, carpet, and construction are low end, but functional. Microwave and mini-fridge worked. We are planning to return to the hotel for several more bookings and hope to see some improvement.

  • Stayed: July 2013, travelled with family
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Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CX_HRVA, General Manager at Country Inn & Suites By Carlson, Harrisonburg, responded to this reviewResponded 12 July 2013

Thank you for taking the time to submit a review and for staying with us at Country Inn and Suite by Carlson in Harrisonburg, VA. We are sorry to hear that your stay was not to your satisfaction. We do pride ourselves on the Cleanliness of our rooms and on our guests' satisfaction. The conditions stated in this review are not what guest can or should expect at our hotel. Again thank you for your review, and we hope your next experience with us is an excellent one!

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Reviewed 3 July 2013 via mobile

I have to wonder if the other reviews of this hotel had the right one? As the beds are not comfortable, the hotel is not updated, and I began typing this at 1am nearly in tears! After sitting in the car all day, my butt still feels like I'm sitting in the car, my hips hurt on my side. I don't ever remember complaining about a mattress in a hotel. I debated waking up the kids on the pull out bed and trading with them, as it could not have been worse. It feels like I'm camping in a bag on the ground and I am not that picky! I camp! The hotel is under renovation, thankfully. It clearly is not as updated as other hotels in this price range. There are outdated fixtures and countertops, and the room was very dark. Not what I expected for $120/night plus tax, even $80 would have felt overpriced, even with the size of the room and 2 TV's, I just can't get passed the mattress, as it really is all you really want in a hotel for an overnight stay. Given better beds, I would have rated it average.
The pool was good and warm, but the hot tub wasn't hot, which would have been nice.
Breakfast was what you would expect, but cramped and half of the items were empty and we had to wait for them to be filled.

  • Stayed: June 2013
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Thank oceantulip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CX_HRVA, General Manager at Country Inn & Suites By Carlson, Harrisonburg, responded to this reviewResponded 20 July 2013

Thank you for taking the time to submit a review and for staying with us at Country Inn and Suite by Carlson in Harrisonburg, VA. We are sorry to hear that your stay was not to your satisfaction. As with all Country Inn & Suites, we use only Serta Elite 2000 mattresses which are regularly rotated and replaced once they are no longer suitable to our guests. Unfortunately all guests do have different preferences for their type of mattresses and occasionally people do not prefer our choice. If the concerns are made known to our front desk, we do make every attempt to correct the issues immediately. Again thank you for your review, and we hope your next experience with us is an excellent one!

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Reviewed 31 May 2013

I always stay here when I visit the mountains in this area. The staff here is excellent. This hotel is away from the downtown city area. It is in a very quiet area. Great relaxation and room comforts.
The rooms are large, nice and clean. the morning breakfast is hot and good. There are so many places to visit. The shopping areas are nearby and their are many choices. The restaurants are never crowded but truly down home friendly. Everyone needs to visit this quiet, beautiful part of Virgina and enjoy themselves

Room Tip: All of the rooms we stayed in from the first floor to the top floor have been excellent.
  • Stayed: May 2013, travelled on business
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Thank AJ12013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CX_HRVA, General Manager at Country Inn & Suites By Carlson, Harrisonburg, responded to this reviewResponded 12 July 2013

Thank you for taking the time to submit an excellent review and for your continued stays with us at Country Inn and Suite by Carlson in Harrisonburg, VA. We are thrilled to hear that you enjoyed your stay and the convenience of our hotel. We look forward to having you stay with us again when you are in Harrisonburg. Thank you again for your review!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Harrisonburg

Address: 27 Covenant Dr, Harrisonburg, VA 22801-2682
Phone Number:
Region: United States > Virginia > Harrisonburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Harrisonburg
#2 Family Hotel in Harrisonburg
#2 Best Value Hotel in Harrisonburg
#4 Romantic Hotel in Harrisonburg
Price Range: £72 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Harrisonburg 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Country Inn & Suites Harrisonburg Hotel Harrisonburg
Country Inn And Suites Harrisonburg
Country Inn Harrisonburg
Harrisonburg Country Inn

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