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Fairfield Inn & Suites Dulles Airport Herndon/Reston
Ranked #16 of 20 Hotels in Herndon
GreenLeadersPlatinum level
Beaumont, Texas
1 review
“Excellent Stay”
Reviewed 29 January 2011

It was a nice hotel stay. They have a excellent shuttle service which picked me from the Airport and it also dropped me to the airport next day. They have nice rooms, friendly staff and great breakfast. The only downside when someone slamming doors next to me and woke me up. That's was not hotel fault. Definitely will stay again over there.

  • Stayed January 2011, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank abh23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrankOhara, Owner and Management Representative at Fairfield Inn & Suites Dulles Airport Herndon/Reston, responded to this review, 31 January 2011
Dear abh23,

Thank you very much for taking the time to write a review of our hotel! We try to provide our guests with the best experience possible every time they stay with us and we a re glad to hear you enjoyed your time with us!

We are glad to hear you were able to take advantage of our complimentary shuttle service, hot breakfast buffet and that our staff made you feel welcome. We do apologize for any inconvenience created by other doors slamming while you were trying to sleep, we are looking into possible solutions to prevent that from happening.

We hope to see you again the next time you are traveling through the area!

Sincerely,
The Holiday Inn Express Reston-Herndon Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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304 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
North Richland Hills, Texas
1 review
Reviewed 3 December 2010

Courteous staff; quiet facility; adjacent to grocery, shopping...all around a wonderful stay! Definitely will go back anad would recommend families and couples or singles to stay at this hotel!

  • Stayed November 2010, travelled with friends
    • Value
    • Location
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Helpful?
Thank sandy-bartek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrankOhara, Owner and Management Representative at Fairfield Inn & Suites Dulles Airport Herndon/Reston, responded to this review, 6 December 2010
Dear sandy-bartek,

We truly appreciate you taking the time to write a review of our hotel. We take all of our guests' feedback very seriously so that we can always strive to provide the best experience possible.

It is very good to hear that you enjoyed you time with us and that you were able to take advantage of our proximity to shopping and dinning. We are also glad to hear that our team was able to take care of any needs that you had.

We are looking forward to the next time we have the opportunity to serve you again!

Sincerely,
The Holiday Inn Express Reston/Herndon Team
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Clearwater, Florida
1 review
Reviewed 3 December 2010

I have travelled for business for over 11 years, and this is the first hotel I took the time to comment on. The staff is very courteous and helpful. Management goes the extra mile to ensure your stay is comfortable. Offering free bikes rental to view the city (during warmer months) is a nice touch. Hotel also offers Priority Club rewards in addition to the national awards. Rooms have new look and feel. Safeway is a very short walk away, and a large variety of restaraunts across the street. (I recommend the Charcoal kabob, authenic Afghan food. )

  • Stayed December 2010, travelled on business
    • Value
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    • Cleanliness
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Helpful?
Thank snellgc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrankOhara, Owner and Management Representative at Fairfield Inn & Suites Dulles Airport Herndon/Reston, responded to this review, 6 December 2010
Dear snellgc,

Thank you very much for taking the time to write a review of our hotel!

We are very happy to hear that you had such a pleasant stay with us. As someone who has been traveling on business for 11 years you have probably seen a side range of hotels from the best to the not so great. We are extremely happy to hear that you consider us to be at the top.

We try to go the extra mile with all of our guests every time they stay with us. We try and create a feeling of coming home when you stay with us by providing the best amenities and treating our guests as if they are family. It is also good to hear that you were able to take advantage of our great location and check out some of the shops and restaurants that are in walking distance.

We are looking forward to the next time you are in the area and we have another chance to serve you again.

Sincerely,
The Holiday Inn Express Reston/Herndon Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houghton, Michigan
Level Contributor
246 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 12 November 2010

Being unfamiliar with Washington DC, I mistakenly booked this hotel that was at least 20 miles from the Rally to Restore Sanity and/or Fear at the Mall. We needed to pay a total of $1.75 each direction for the two tolls booths between DC Airport and this hotel--so if you stay here bring enough quarters. Other than the distance, this hotel played a big part of a wonderful weekend. It reminded me of trips I used to take to my grandma's house. They greeted us with a bowl of fresh crisp apples and a plate full of yummy cookies and left us with a small but tasty chocolate candy in our room. The breakfast buffet was fantastic. Their nicely decorated dining room accommodated the large number of other guests who had also booked this hotel for the event. The breakfast buffet provided us with enough food to hold us until we were finally able to eat dinner. Their buffet included an assortment of breakfast pastries, fresh fruit, a wide range of yogurts, tasty omelets, sausages, pancakes, bagels, cold and hot cereals on top of that they provided three types of fruit juices, flavorful coffee and even have peanut butter! We were too busy to use their complementary bicycles or well lighted gym with all types of equipment. We took the Metro at a park and ride location between the hotel and DC where we bought all day passes to avoid needing to pay for parking and could travel all around DC once the crowds thinned out. The room was equally cozy with a large flat screen TV, hair dryer, refrigerator and coffee maker. They have free wireless as well as provide computers to check email and print airline confirmation tickets. All these wonderful benefits made me wonder why this hotel was ranked as a 2.5. It was better than places I have stayed that were ranked much higher.

  • Stayed October 2010
    • Value
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Helpful?
1 Thank MarriedWidow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrankOhara, Owner and Management Representative at Fairfield Inn & Suites Dulles Airport Herndon/Reston, responded to this review, 15 November 2010
Dear MarriedWidow,

Thank you very much for taking the time to write a review of out hotel. we take all of our guest reviews very seriously to ensure our guests are having a great experience.

We are extremely happy to hear that you had such a great stay with us during your trip to the Washington DC area. We do our best to make staying at our hotel feel like you are coming home and it is very good to hear that we were able to accomplish this for your stay. It is also good that you were able to take advantage of the many great amenities that we offer to our guests while they stay with us such as the hot breakfast buffet.

We do offer a complimentary shuttle service to the hotel and to the local area restaurants and shops so that our guests flying in have an option to avoid the tools. We are unfortunately not close enough to the metro system to provide transportation to any stations but you are able to catch a bus from the airport to the Rosslyn metro station on the orange line.

We hope to see you again the next time you are in the area.

Sincerely,
The Holiday Inn Express Reston/Herndon Team
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Oslo, Norway
Level Contributor
80 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 24 October 2010

I stayed at this hotel Monday - Friday. I have stayed in the area many times, but never realized this Hotel existed. It is an older place, but all rooms have been recently updated. The rooms are a bit on the small side, but all very nice and very clean. Service was outstanding, all of the staff I met were very helpfull and friendly. Decent breakfast and very good internet connection.
Many eateries and 2 supermarkets very close by, but no disturbance from there. All in all I rate this Hotel in the top 2 out of the 10 - 15 hotels I have used in the area.

  • Stayed October 2010, travelled on business
    • Value
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    • Service
Helpful?
Thank OlafDietzler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrankOhara, Owner and Management Representative at Fairfield Inn & Suites Dulles Airport Herndon/Reston, responded to this review, 25 October 2010
Dear bitcowboy,

Thank you very much for taking the time to write a review of our hotel!

We are very happy to hear that you had such a pleasant experience staying with us! We want all of our guests to feel like they are coming home when they walk through the front doors. We try to practice aggressive friendliness so that we are actively uncovering and taking care of our guests needs as soon as they arise.

We are happy to hear that you liked the rooms, we do our best to update the rooms as often as possible to create the best value for our guests. We are also glad to hear that you were able to take advantage of our complimentary breakfast and high-speed Internet connection.

We hope to see you again soon the next time you are in the area!

Sincerely,
The Holiday Inn Express Reston/Herndon Team
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Calgary, Canada
Level Contributor
44 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 14 October 2010

Stayed one night at $68 - booked on hotel website. I agree with all the other reviewers, service is excellent. They provide good shuttle service to the airport or rental car company. Outside the hotel, kmart is across the street, safeway is next door, and lots of resteraunts nearby (noticed sushi & east indian). The rooms are compact but sufficient for one night stay. May want to consider bigger rooms when staying longer. The rooms have 32 inch HDTV, bar fridge, and comfy bed. Breakfast is included with a few hot items such as pancakes and eggs (no waffles). Not a large breakfast but good enough to get the day going. As for sound protection, I had an first floor end room, which I figured it should be fairly quiet, I can hear the slamming of hotel room doors. It seemed pretty loud and I am a sound sleeper. Dullas airport is big, get their early as security lines can be slow. I would suggest at least 90min.

  • Stayed October 2010, travelled as a couple
    • Value
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Helpful?
1 Thank ELCHEAPEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrankOhara, Owner and Management Representative at Fairfield Inn & Suites Dulles Airport Herndon/Reston, responded to this review, 19 October 2010
Hello ELCHEAPEE,

Thank you for taking the time to write a review of our hotel.

We are very happy to hear that you had such a positive experience staying with us. We try to make each and every guest feel like they are home when they stay with us by not only treating everyone like family but also providing all of the little things that our guests need. We are happy to hear that you like the location of the hotel and that you were able to take advantage of the complimentary shuttle service to get around a little easier.

We are happy to hear that you enjoyed the amenities in the room. We try to keep everything updated and renovate on a regular schedule. We are sorry about any inconvenience caused from other doors slamming and we appreciate you bringing it to our attention. We are looking into ways to resolve this by possibly adding something to the doors that will slow them down right before they close to prevent slamming. We are also happy that you were able to take advantage of our hot breakfast buffet and start your day right.

We hope to have the pleasure of serving you again soon the next time you are in the area.

Sincerely,
The Holiday Inn Express Reston/Herndon Team
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Plainfield, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2010

Everyone on staff was wonderful, from the managers, to the maintence guys. They were friendly, helpful and just plain nice. We had a terrible expierence at another hotel in the area. Drove around looking/ calling other hotels. We called and were able to secure a room and they let us check in early. We asked about everything from the metro to resturaunts and they were so helpful. The bed was the best that I've ever slept in at a hotel. I couldn't say enough about the staff and hotel itself. Keep up the great work:-) We even checked out late.

  • Stayed July 2010, travelled as a couple
    • Value
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Helpful?
1 Thank Pbragiel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrankOhara, Owner and Management Representative at Fairfield Inn & Suites Dulles Airport Herndon/Reston, responded to this review, 20 September 2010
Hello Pbragiel,

I would like to start by thanking you for taking the time to write a review of our hotel! We take all of the reviews we receive very seriously because we know it is our best opportunity to improve the experience our guests have at this hotel.

We are very happy to hear that you "Loved, loved, loved" our hotel! We try our best to make all of our guests feel like they are coming home while away from home. All of our team members do their best to accommodate any needs that our guests had like early check-in and late check-out or anything else we can do. We are also very happy that you liked our beds so much! We know how difficult finding a good bed to sleep in away from home is and we do our best to provide a great one.

We'll keep up the good work and keep trying to get better. We hope to see you again the next time you are in the area!

Sincerely,
The Holiday Inn Express Reston/Herndon Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Dulles Airport Herndon/Reston

Property: Fairfield Inn & Suites Dulles Airport Herndon/Reston
Address: 485 Elden Street, Herndon, VA 20170 (Formerly Holiday Inn Express Reston Herndon-Dulles Airport)
Region: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#1 Green Hotel in Herndon
#9 Family Hotel in Herndon
#11 Romantic Hotel in Herndon
#16 Business Hotel in Herndon
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Fairfield Inn & Suites Dulles Airport Herndon/Reston 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Conveniently located 4 miles from the Wiehle Reston East Metro Station and 7 miles from the Dulles International Airport, our Herndon, VA hotel offers free shuttle service to both locations upon request. Enjoy a complimentary hot breakfast everyday of your stay at Fairfield Inn & Suites by Marriott Dulles Airport Herndon/Reston. Other amenities that highlight this hotel are complimentary wireless internet, 24 hour business center and 24 hour fitness center. ... more   less 
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Also Known As:
Holiday Inn Express Reston Herndon-Dulles Airport Hotel Herndon
Holiday Inn Herndon
Herndon Holiday Inn Express

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