I used reward points to stay at this location with my wife and checked in around 5pm. I'm a former platinum elite traveler but don't have the need to travel as much anymore. I asked for a quiet room upon checking in and was given a handicap room. I went back to the desk and the attendant acted surprised I did not want a handicap room. She then gave us the room furthest back in the hotel, right up against the freeway. The traffic was bad but at that point I didn't have the energy to go back again and change rooms. Needless to say we didn't get much sleep. The stay cost me 15,000 points. We would have been better off down the street at the Holiday Inn Express. Lesson learned...don't settle for lousy service.More
- Free Wifi
- Free Parking