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“Luxurious hotel suite”

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Washington Dulles Marriott Suites
Ranked #7 of 20 Hotels in Herndon
Certificate of Excellence
Baltimore, Maryland, United States
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Luxurious hotel suite”
Reviewed 28 May 2014

My first stay at this hotel left me amazed by its cleanliness and roominess: a bedroom, a bathroom, a living area with a desk off to one side and a bar set up at the other end (with mini fridge and microwave). My rate was reasonable as part of a conference contract. My only problem was the ritzy soap that irritated my skin. That and the $12.95/night wired internet fee (my wireless connection only worked in the lobby and the conference areas); I decided I didn't need to use my laptop that badly. The breakfasts were very good, with custom omelets, but each of my breakfast tabs came to $15-$20. I considered those to be my main meals of the day.

Green Features: I don't mind using the same sheets 2 nights in a row, but when I travel, I want fresh towels each day. So I threw my towels in the middle of the bathroom floor...
  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kathyl741
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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376 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 May 2014

I have stayed at this location a few times. I love the location because it is so close to restaurants. The rooms stay nice and clean. However, every time I stay there I feel very uncomfortable asking some of the managers anything. They stare at me with a very intimidating look and will even roll there eyes as I'm asking ANYTHING. There once was a young child playing with a ball in the lobby and I watched as the manager snatched it out of the kids hands very aggressively without addressing the mother first. I love this hotel, but for this reason of feeling uncomfortable I will no longer stay there. Other employees are awesome! So if you can surpass a few rude ones then this is a great place to stay.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anabelle55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen M, General Manager at Washington Dulles Marriott Suites, responded to this review, 29 May 2014
Dear Annabelle55,

Thank you for making the time to write a review regarding your experience at the Washington Dulles Marriott Suites. I am glad to hear there are many things you enjoy about staying at the hotel. I am very disappointed, however, to hear about the experience you have had with one or more of the managers in the hotel. They should be setting the example of excellent customer service for our associates.

I would love to have the opportunity to speak with you in person regarding this so I can address your concern. My phone number is 703-925-5855 if you would be willing to do this.

Thank you again for sharing your feedback. I hope to hear from you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh
Level Contributor
89 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 24 May 2014

Staff was super friendly and accommodating. Told us about the area and warned at check-in that it would be a busy weekend. Nonetheless it was quiet and comfortable. Loved having the separate sleeping and living rooms as hubby is early riser and I'm not. Would absolutely stay here again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Queenofdirt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
213 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
Reviewed 22 May 2014

I recently spent three nights at this hotel - it is quite close to both my client office and to Dulles. While the rooms are typical Marriott rooms, they were spacious and clean. The service, however, was outstanding - everyone in this hotel was helpful, friendly, and accommodating. They even arranged, prior to my arrival, for a driver to take me to the office each day - and the driver was equally helpful, friendly, and accommodating. The hotel is adjacent to a sort of strip mall with a number of restaurant options and there are certainly others in the area. It was a great stay and I will return when I next work with this client.

Room Tip: You might ask for a room that doesn't face the main street - my original room did and it was qui...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SeeingTheWordFromORD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
east greenwich, rhode island
Level Contributor
799 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 323 helpful votes
Reviewed 20 April 2014 via mobile

Easy to get to from Dulles airport and excellent rooms and amenities. Breakfast the following morning was delicious and plentiful. Have never seen such large sweet blueberries. The rooms were clean, large and very comfortable. Almost as good as home.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dermgoddess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, USA
Level Contributor
66 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 22 March 2014

I have stayed at this hotel a number of times in the last few years and I really cannot find any fault -- it is just super.
The staff are in a class all of their own -- I stay at lots of Marriotts but none of them compare to the warmth and efficiency of this hotel.
The accommodations have been upgraded in the last couple of years and are lovely.
Little things that other hotels lack -- like hinges to stop the doors slamming -- this hotel HAS.
Even the restaurant gets tops marks -- very very good freshly prepared food. The breakfasts are super but the lunches for $10 are the best fresh food bargain I know of.
The gym is small but well equipped.
So they deservedly get top marks
Well done and thank you -- other hotels could learn a lot from this one.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank neilmj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitty Hawk, North Carolina
Level Contributor
162 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 8 March 2014

Stranded at Dulles airport for 3 days after being in transit for 30+ hours. Changed to this hotel from the one offered by the airlines because I needed to eat a real meal and I needed rest. The room was clean and quiet. The lobby restaurant was not fancy, but it hit the spot with several attractive menu items. I ordered a grilled chicken breast with vegetables and a side salad. After 3 days of airport junk it was just what I needed to get back on my feet and to feel like a person again..

Room Tip: Facility is high rise design. I prefer rooms on lower floors in the event that I need to use the st...
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  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank biztraveler05340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Washington Dulles Marriott Suites

Property: Washington Dulles Marriott Suites
Address: 13101 Worldgate Dr, Herndon, VA 20170-4375
Region: United States > Virginia > Fairfax County > Herndon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Romantic Hotel in Herndon
#8 Business Hotel in Herndon
#8 Family Hotel in Herndon
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Washington Dulles Marriott Suites 3.5*
Number of rooms: 253
Official Description (provided by the hotel):
The Washington Dulles Marriott Suites at Worldgate Centre is one of the premier hotels near Dulles Airport. Featuring all-suite accommodations, this hotel in Herndon, VA is located 3 miles from IAD Airport and offers 253 newly renovated spacious guest rooms with high-tech business amenities and separate living areas. Both business and leisure travelers will appreciate the hotel's complimentary shuttle service to and from Dulles Airport. This Herndon hotel is walking distance to dozens of restaurants, unique shops and activities at the adjacent Worldgate Centre. Guests will also enjoy our close proximity to the National Air and Space Museum Udvar Hazy Center, Reston Town Center, Dulles Expo Center and numerous Northern Virginia wineries. For an important meeting or special occasion, our state-of-the-art event facilities and custom catering are perfect for a flawless event. When it comes to hotels near Dulles, the Washington Dulles Marriott Suites makes it easier to get things accomplished on your terms. ... more   less 
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Also Known As:
Washington Dulles Marriott Hotel Herndon
Marriott Washington Dulles
Marriott Herndon
Herndon Marriott

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