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“Surprisingly Excellent Stay”

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Hyatt House Herndon
Ranked #9 of 20 Hotels in Herndon
Certificate of Excellence
Winchester, Virginia
Level Contributor
7 reviews
“Surprisingly Excellent Stay”
Reviewed 28 February 2014

My boyfriend and I stayed at Hyatt House Herndon this past weekend for a one-night birthday getaway trip. We weren't sure what to expect because the rates were so much lower than surrounding hotels, but we saw it had good reviews so we took a chance. Best decision we could've made! Christian at the front desk was very helpful and friendly and helped us book the shuttle we needed to get to dinner and back, and the suite was very spacious, clean, and a lot of space for the price. Our shuttle driver, Chris, went out of his way to take us to dinner, pick us up and take us downtown, then pick us up from downtown, stop a convenience store of us, and then back to the hotel. Unbelievable for a complimentary shuttle! The complimentary breakfast was also very nice - good variety and yummy. We had such an awesome time and would love to stay here again if the the chance arises. Thanks guys!!

Room Tip: The basic suite is plenty of space for just one or two people. It has a full kitchen if needed, spac...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlyandAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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291 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Ashburn, Virginia
Level Contributor
151 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 22 February 2014

I stayed here for a few days with my folks, where we got a two bedroom suite. Each bedroom has its own bathroom (one with a step-in shower, one with a tub/shower combo), and its own TV. The "common area" of the suite has a compact (but well-equipped) kitchen, a sitting area with TV and DVD player, a desk, and a gas fireplace. The rooms are large and comfortable, and the service is good. There is a free breakfast every morning, and dinner Monday-Thursday. The rooms are not lavish, but are functional and well-furnished. If you need a place to stay for a few days and want some of the comforts of home (kitchen, etc.), this property is a fantastic choice!

Room Tip: I'll warn you - the toilets flush loudly and violently.
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern Virginia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 February 2014

I initially chose this hotel due to the one bedroom floor plans and the free wifi. The price was pretty good too, especially with a AAA discount. However I think there are much better properties out there. The separate bedroom is a good idea, especially when traveling with children, but the noisy hallways (we were right by the elevator), not particularly friendly staff, and not well kept grounds, made it really not worth any discount. It had snowed during our stay, and had snowed prior to our arrival. The sidewalks to the hotel were clear but the parking lot was a sheet of ice. No sand or ice melt was anywhere in sight. Navigating the ice with children and luggage was a feat in its self. Why bother clearing the sidewalks if you break your neck before you get there? The free breakfast was the usual mediocre fare, nothing fancy but was fine, light fare is also offered during the week too. We found our room quite noisy due to our position near the elevator. We requested extra pillows, since there were only 4 in our room and we had 3 people in our party. The front desk said there were none available. In the entire hotel you could not spare one single pillow?? Wow. Not even an effort to locate one, great customer service there mr. non-smile. The cable kept going out and the wifi was spotty sometimes, but at least it was free. Overall nothing stood out about this property that would make me choose it again. If you can get a good deal it might be worth it, but there are loads of other similar properties in the area to choose from.

  • Stayed January 2014, travelled with family
    • Value
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Helpful?
2 Thank green_trees07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria, Virginia
1 review
Reviewed 12 December 2013

I recently used a conference room at the Hyatt House in Herndon. It was a last minute reservation due to the weather and the entire staff was extremely accommodating. Within a couple hours of calling my team had a conference room to use for our meeting with amenities. In addition, Hyatt helped me with lunch by ordering, picking up and delivering our lunch to the conference room. Dell even threw in some free cookies! I look forward to using the conference room at the Hyatt House again in the near future.

Dell, Dipesh and Robert were all great!

  • Stayed December 2013, travelled on business
    • Value
    • Location
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Helpful?
Thank Beth I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryant P, Director of Sales at Hyatt House Herndon, responded to this review, 18 December 2013
Hello Beth,

I want to thank you for hosting your recent conference at Hyatt house Herndon. We appreciate your business and look forward to welcoming you back in the future. We are so pleased to hear that you made a personal connection with several of our associates and our Sales Manager Dell.

We are always here to serve your hotel lodging and meeting needs whatever they may be.

Please let us know if there is ever anything else we can do to serve your company.

Best regards,

Bryant Phillips
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
210 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 21 November 2013

While in Reston on business I was booked into the Hyatt Regency for several nights than transferred to the Hyatt House as the Regency was overbooked. The Hyatt House didn't have the Town Center shops right out the door nor did it have as nice a gym as the Regency. However, what it does have is excellent hospitality, free parking, great service, excellent breakfast, free evening social and a lower overall price! From the front desk clerk, I believe his name was Pradish (from Nepal) to the gentleman (Vladimir) who was the host for beer and wine service they are THE best. The room was spacious and sleeping was excellent. The bathroom was a little dark, better lighting would be nice but the kitchenette had everything you would need. I highly recommend the quality, service and value for your money.

  • Stayed November 2013, travelled on business
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Helpful?
1 Thank TravelingFarmer V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 16 November 2013

Nice, peaceful, well kept property. We stayed here for 2 nights during October 2013. The suite had 2 bedrooms and a sleeper sofa in the living room. TV's in all 3 rooms. Separate bathrooms in both bedrooms. Nice and clean kitchen. Breakfast was included. While not lavish, it offered decent variety for everyone.

  • Stayed October 2013, travelled with family
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Helpful?
Thank unklez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 November 2013

This is really an apartment type extended stay lodging. Full separate bedrooms in the one and two bedroom suites with a full kitchen that includes a range/oven, dishwasher, disposal, double door refrigerator/freezer. Plus maid service, guest laundry machines, and a hot buffet breakfast everyday and happy hours Monday through Thursdays. This location is convenient to the Dulles Airport and major highways in Fairfax County, VA. Plenty of free parking and shuttle bus service.
Central AC for each suite. Friendly, helpful staff.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank L10133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt House Herndon

Property: Hyatt House Herndon
Address: 467 Herndon Pkwy, Herndon, VA 20170-5202 (Formerly Hyatt Summerfield Suites Herndon)
Region: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Herndon
#11 Family Hotel in Herndon
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt House Herndon 3*
Number of rooms: 104
Official Description (provided by the hotel):
Great Location! we are an extended stay property in Herndon / Reston, VA. ... more   less 
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Also Known As:
Hyatt Summerfield Suites Herndon Hotel Herndon
Summerfield Suites Herndon
Hyatt Herndon
Herndon Summerfield Suites
Herndon Hyatt

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