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Comfort Inn
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Reviews (478)
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All reviewscookiesroom was cleanindoor poolwaffleshambiscuits and gravyplenty of foodnice hotelnothing fancybreakfast barthe blue ridge parkwayhot tubwould stay againhot breakfastfree breakfasthard boiled eggsi highly recommend this hotel
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Reviewed 12 August 2013

I spent the night here while in the area because of the positive reviews I have read here. The hotel itself is very nice and clean. The room was clean and for the most part, comfortable. My complaint concerns the bed. We had a king bed with a thick mattress, but the fitted sheet was not the right size and could not be properly secured at the corners. We spent a miserable night trying to sleep with the sheet balling up under us. Otherwise the room was very nice. The breakfast was above average for this type of hotel. It was a hot breakfast and was certainly more than adequate. The indoor pool was disappointing as when we checked in we observed a young boy (8 or 9) in the pool with his trunks pulled down around his ankles and it appeared that he might be using the pool as his own private toilet. Needless to say, we did not try the pool at all. I would consider staying here again, but only if I was assured that the bed sheet problem has been resolved.

  • Stayed: August 2013, travelled as a couple
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Thank FSB47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

We booked 2 nights at this hotel recently so we could go to Mt. Airy, NC (Mayberry). When I checked the reviews on trip advisor this was the closest hotel to Mt. Airy, NC that had good reviews so we decided to take a chance. The hotel was clean. Upon check in we were given a little welcoming package of 2 bottles of water, a small bag of chex mix and a little bag of trail mix. This hotel has coffee and cookies sitting in the lobby area throughout the day and night.
We booked a king room (we were given room 308) and the room was not very large but adequate. I found the bed to be too soft. It did have a pillow top on the mattress but the bed itself had no support which made it hard to sit on the edge. The sink was outside of the bathroom which I do not like. The room did have a coffeemaker, refrigerator and microwave.
Breakfast was good. There were ham steaks one morning and sausage patties the next, along with omelets, bagels, cereal, yogurt, hard cooked eggs, muffins, Danish, juice, coffee and 2 different batters to make waffles. The breakfast area was not very big but they did a good job of keeping all containers filled.
This is a small town so there was not much of a choice of places for dinner. We opted for Shoney's one evening which turned out to be a good choice as they had a nice buffet for around $10 a person.
The pool at this hotel is indoors and looked somewhat dreary so we did not try it. Also most times if was filled with kids.
The air conditioner in our room ran constantly even when we turned the temperature down. The room was a bit dated but I did not see any signs of bugs so I was happy about that. I would rather have some place that is clean than modern. We were disturbed one morning by housekeeping knocking on our door to ask us if we wanted our room cleaned that day. Really?????? I thought having your bed made and clean towels replaced was part of staying in a hotel. Anyway we told them yes we want our room serviced for that day and told them we would be out of there within the hour. To give them kudos they did make sure we had plenty of towels in the room both days.

  • Stayed: August 2013, travelled as a couple
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Thank duckiebell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

Great A/C, the fan stays on all night and doesn't cut off and on when it reaches a temperature set point. That is a HUGE plus in my book. Black-out curtains don't entirely meet so some light comes in. I'm a light sleeper, so little things like that matter to me. I loved the bed, was very comfy but they do need new sheets because the corners slipped off. One thing that bugged me was that, while the pillows were nice, their cases were too small and the assorted tags on the pillows stick out of the case by several inches which was a nuisance. Why can't they turn the pillows around and put the tags in the bottom of the case, away from my nose? I did mention this to the front desk on the way out and told it was Comfort Inn s.o.p. That needs to be changed! I took all my pillows out of their cases and turned them around because the tags sticking out were interfering with my comfort. Bigger pillow cases would also fix the problem. I know, I know, small thing, but no one wants all those tags sticking them in the face every time they turn over?

Room was clean and smelled nice. Good flat screen tv. Nice desk and chair, plus extra chair and bench. Reliable and free Internet. Made 4 phone calls on their phone because my cell didn't have coverage - that cost me an extra money. Good breakfast with eggs and ham, cereal, juice, great coffee. Mediocre shower. Small indoor pool, didn't use it but heard it was cold! I will go back there, even if I have to turn my pillows around. Annoying, but not a deal breaker. I guess I was a little ticked off by being told that the tags HAD to stick out so the maids will know that the proper pillows are in the room. Seriously, can't they see the tags when they change the cases?

  • Stayed: August 2013, travelled with friends
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Thank countrygurl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2013

My husband and I discovered this amazing oasis while traveling from South Carolina to New York State. We pulled in to the hotel exhausted and tired from over 10 hours of travel to be greeted by Tiffani Blankenship at the front desk. She offered us homemade peanut butter cookies and chocolate chip cookies (they are only out until 8pm-make sure you get some) right away and got us settled in quickly. She pointed out that they have a whirlpool spa that would help with our sore bodies...and it did! She also told us about area places that would deliver to our room and gave us coupons. Our bed was heavenly soft and our room was neat and well organized. Holly Frost helped us at the front desk in the morning. She had a bubbly personality and showed us the way to a breakfast that can not be beat...sausage, omelets, and so much more. We have stayed at several Comfort Inns and this one is above and beyond the best hotel we have ever stayed in. They have an excellent attention to detail and customer service that is a model for all hotels...everywhere! We will stay there again! Keep up the excellent work Comfort Inn Hillsville. We will be back again...soon.

  • Stayed: July 2013, travelled as a couple
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Thank dkyoung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2013

This hotel is good for a one night stay. The rooms are clean and the staff is helpful and friendly. They had cookies for us when we arrived! My only complaint is the sink in a room with one king bed is tiny. Everything else with the hotel is fine.

Room Tip: Do not choose a room with one king bed.
  • Stayed: July 2013, travelled with family
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Thank Yortakire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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