I had booked an room with two beds via the mobile app. We arrived very late and the room given to us was a king with a pull out that smelled of cigarette smoke. As a gold member of this chain and having booked a two bed property online, I was very disappointed at the changing of my reservation to this room type. My guess is that someone else complained and we were booted since we arrived so late. We had to move to another chain since there were no more rooms available. The computer system was also down which put the gal at the front desk in an impossible situation. The smoked in room should have been taken care of by housekeeping long before I arrived, and how about a plan B for the computer system issue?! Geez.
- Official Description (provided by the hotel):
- The newest addition along the mountains of southwest Virginia is the Holiday Inn Express Hotel of Hillsville, Virginia, conveniently located to I-77 and Exit 14, Adjacent to Shoney s Restaurant. The hotel is located just two miles from the Annual Labor Day Flea market and Gun Show. Special in room amenities include: FREE HIGH SPEED INTERNET, microwave and refrigerator, and free local calls. BUSINESS: Crossroad Institute, Vaughan Bassett Furniture Store, Wilcohess, Tune & Toler and Parkdale Mills. HOSPITAL: Twin County Regional Health Care UNIVERSITIES: Radford University and Virginia Tech University Local Attractions are Blue Ridge Parkway, New River Trial State Park, Annual Fiddlers Convention, Annual Labor Day Gun Show, Foster falls park and Blue Ridge Music Center. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel Hillsville
- Holiday Inn Hillsville
- Holiday Inn Express Hillsville
- Hillsville Holiday Inn