My Wife and I have just returned from a weeks stay, it was very disappointing! What a difference a year makes! We usually like to visit places that we have never been too before but we had such a great holiday here last year that we thought we would return, what a mistake. The standard of the rooms and indoor cleanliness was still of a high standard but the gardens and pool areas were poorly maintained. The gardens last year were maintained and were spotless but now are overgrown and neglected as if the place were about to be closed down. The food in the restaurant was just about edible, wouldn't even call it 2* standard. The staff in reception and the bars were friendly and helpful but the waiter staff were moody and uninterested. The A/C in our room was very poor, we reported this to the reception staff and were told it was fixed but it never seemed to work properly which made sleeping uncomfortable. Overall we felt very let down by our experience at the hotel and would not return again. Perhaps if the restaurants and the gardens were sorted out this hotel could be a great place to go again!
- Official Description (provided by the hotel):
- The hotel Sao Rafael Atlantico enjoy a spectacular location overlooking the Atlantic sea, direct access to Sao Rafael Beach and only at a short drive to Albufeira centre. The interiors have contemporary design features with space and light throughout. The rooms are modern and have large balconies with views over the sea and gardens. The extensive gardens offer a beautiful mediterranean landscape with olive and palm trees. There is also a state-of-the-art SPA featuring leading wellness therapies and treatments. ... more less
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