We were a trip of 27 golfers from all over Europe; we have been doing this trip for 19 years and have seen the highs and lows of the Algarve. We stayed at this hotel last year and it was excellent. What a difference a year makes. The hotel staff were rude, management aggressive; the gardens are untended; pool area dirty. Our guests had elements of their suites locked to them; although we had paid upfront 6 months prior to arrival. The breakfast completely different to last and not for the better; this is very embarrassing as we had a number of new travellers in our group and we had eulogised about this hotel; only to be made to look fools.
We are already seeking an alternative for next year, which means the CS group have also lost our three days green fees, buggies; food and drink for 25-30; this years trip was in excess of €10,000 plus spending. Not small change and we feel that we could have had some service and respect from the CS group staff.
We will not return!!More
- Free Wifi
- Free Parking