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“Attentive to guests' needs” 5 of 5 bubbles
Review of BEST WESTERN Leesburg Hotel & Conference Center

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BEST WESTERN Leesburg Hotel & Conference Center
Ranked #4 of 7 Hotels in Leesburg
Certificate of Excellence
Green Cove Springs FL
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Attentive to guests' needs”
5 of 5 bubbles Reviewed 6 August 2014

As cyclists along the C&O Canal towpath, we'd made reservations to stop here for one night without fully understanding the logistics. It turns out that the hotel was farther away (by several miles) than we thought and the local roads are really not suitable for cycling due to traffic, no shoulder, etc. No problem. One brief call assured us that a driver would be picking us up at the ferry landing. In fact, the shuttle van was also available if we wanted to be driven into the heart of this quaint town for dinner as well. In addition, the driver hooked up a hose for us to rinse off our bikes and then locked them in an overnight storage room. The hotel room, which was excellent in every way, was even more enjoyable without having to cram our bikes in there as well. After a good breakfast the next morning, another driver retrieved our bikes, packed them in the van and delivered us back to the ferry landing so we could peddle our way to D.C. I will be looking for an excuse to return to Leesburg, both to stay at the Best Western and explore the cute town. Everything left a very good impression.

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Crabcakegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, 13 August 2014
It appears you travel often so a great review from you means the world to us! Thank you so much for writing a detailed review of your recent stay with us. It was our pleasure to have you stay with us and to pick you up with our shuttle so that you could travel safely from the ferry to our hotel.
We are so pleased that you enjoyed all aspects of your visit with us and we look forward to welcoming you back again soon!
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342 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Arlington, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

All of the other hotels in Leesburg were booked solid during our wedding weekend in June 2014. We were very hesitant to not only stay at a Best Western for our own wedding but also having our guests stay there.

Our worries were unwarranted. The Best Western worked out great. The pool was perfect for a summer afternoon to keep guests entertained. There was also a very generous buffet breakfast included with your stay.

The hotel is close to the W&OD and only about 5 minute drive from downtown Leesburg and close to the major roadway to get further west to wineries.

Overall, we are completely pleased that we ended up staying here for our wedding weekend.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Parker T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, 11 August 2014
Thank you so much for trusting the Best Western Leesburg Hotel and Conference Center for your wedding weekend. Our beautiful pool, generous complimentary breakfast buffet and proximity to local wineries and quaint downtown Leesburg do stack up to a great value for wedding guests and other travelers in our area.
Congratulations on your marriage. We look forward to welcoming you back again for your anniversary or anytime your travels bring you back to our area.
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Wilmington, Delaware
2 reviews
5 of 5 bubbles Reviewed 25 July 2014

Best Western provided outstanding service and accommodations as we bicycled the C&O Canal. They picked us up at the White's Ferry and dropped us off there the next day. They washed our bikes and ensured they were safe for the night. Walking into the hotel with the smell of pop corn was not expected but a welcomed experience after riding on the trail all day. The breakfast buffet included hot and cold choices, with fresh fruit options. The customer service was just outstanding!

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank MargieUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, 27 July 2014
Thank you for trusting the Best Western Leesburg for your overnight accommodations. It was a pleasure to have you as our guests and we are delighted to hear that you enjoyed your time with us. Thank you for commenting on the many options available on our complimentary breakfast buffet. It's important to us to get our guests' day started off great!
We look forward to welcoming you back the next time the trail brings you to our area!
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Watertown, New York
Level Contributor
2 reviews
4 of 5 bubbles Reviewed 17 July 2014

Great pool! Clean Rooms! Friendly Staff! Affordable! Breakfast was pretty good with several options to choose from. Close and convenient to things to do in the surrounding area. Private even though located off a busy route. Would stay again.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank GeorgesfromWatertown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, 22 July 2014
Thank you for taking the time to share your recent experience at the Best Western Leesburg with other travelers. We are delighted to hear that you and your family enjoyed your time with us. We appreciate your comments on our great amenities, clean rooms, plentiful complimentary breakfast buffet and great value. We look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, United States
2 reviews
5 of 5 bubbles Reviewed 13 July 2014

This is the second time I've stayed here during a long bicycle trip as it sits between the W&OD trail and the C&O canal. The hotel is always very clean, the staff are wonderful (friendly and helpful without overdoing it) and the room are nice. It is located next to several restaurants and bars as well.

  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Jim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, 16 July 2014
Thank you so much for the 5-star review of your recent stay at the Leesburg Best Western. It is always a pleasure to receive positive feedback, but it is especially heartwarming to hear that we have lived up to the high expectations of a returning guest. Thank you for choosing our hotel during your bicycle trip again. We are delighted that you enjoyed your stay in our convenient location and we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrisonburg, Virginia
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 8 July 2014

We were attending a horse show at Morven Park. This was a well located hotel. I found it to be clean and comfortable. The breakfast was good and the dining area was really nice and bright. The server or assistant in the dining area was delightful with a friendly smile and cheerful good morning! For me, the beds were a little hard. We did have some minor issues with a couple of minor needs but it was dealt with efficiency and concern, so it did not present a problem. All in all, this was a great place to spend the night.

Room Tip: note their are several entrances after you check in you may find one closer to your room.
See more room tips
  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sue S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, 9 July 2014
It appears that you have traveled a great deal, so a great review from you is especially heartwarming! Thank you for taking the time to share your recent experience at the Leesburg Best Western. We are thrilled you chose us for your overnight accommodations while attending the horse show at Morven Park and we appreciate your comments on our clean, comfortable rooms, great amenities and friendly staff. We are sorry for the slight disappointments that occurred during your stay, but we are glad you let us know so that our staff could take care of the issues right away. We hope we have won your loyalty.
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Litchfield, Minnesota
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 22 June 2014

We checked in at 1:00 AM after a long flight and drive. It took about 5 minutes for anyone to show up at the desk. We were given a smoking room because that's all they had. The whole third floor smelled like smoke and our room was very stinky. Being from Minnesota, where no smoking is allowed in motel rooms, this seemed very behind the times. We were given a different room for the second night of our stay which was much better.
The breakfast food, area and staff were very good. The pool looked nice.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank mbeth82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Guest Relations Manager at BEST WESTERN Leesburg Hotel & Conference Center, responded to this review, 25 June 2014
Thank you very much for being our guest and for taking the time to share your feedback with us on your recent stay. It is great to hear that you enjoyed your breakfast in the morning – we get lots of great compliments from our guests about the complimentary breakfast buffet. It is very important to us to start the day off great for our guests!

While I am sorry that a non-smoking room was unavailable for the first night of your stay, I am glad to hear that our staff was able to accommodate your request for your second night. We take all guest concerns and feedback very seriously and I am pleased to share that, largely as a result of feedback such as yours, our hotel will soon be smoke-free.

Again, thank you for being our guest and for caring enough to share your feedback. We look forward to welcoming you back the next time you are in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Leesburg Hotel & Conference Center

Property: BEST WESTERN Leesburg Hotel & Conference Center
Address: 726 East Market Street, Leesburg, VA 20176-4401
Phone Number:
Region: United States > Virginia > Loudoun County > Leesburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 7 Hotels in Leesburg
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Leesburg Hotel & Conference Center 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Whether traveling to Northern Virginia for business or pleasure, guests staying at the Best Western Leesburg Hotel & Conference Center will find unsurpassed customer service and sophisticated accommodations for an unbeatable value. This full-service Leesburg hotel features 99 well-appointed guest rooms and suites; each fully equipped with cable satellite television and free wireless high-speed Internet access. Guests will find an array of amenities including a complimentary hot breakfast buffet, outdoor swimming pool, exercise facility and full business services. For those conducting meetings or social events in Leesburg, the hotel features meeting and banquet facilities accommodating up to 150 guests. ... more   less 
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Also Known As:
Best Western Leesburg Hotel Leesburg
Leesburg Best Western

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