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“more bugs indoors than outdoors”

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Quality Inn & Suites
Ranked #5 of 16 Hotels in Lexington
Elizabeth City, North Carolina
1 review
“more bugs indoors than outdoors”
Reviewed 19 October 2013

room was full of bugs, called front desk, they said they would send someone up to vacuum them up, 1 hour later they show up, bugs everywhere, went to front desk to see what else they would or could do,,,,, I was told " to deal with it or leave" ,,when we checked in and before unloading car we went to indoor pool to look around , hall to pool had stron mold smell we should have left then,,,, walmart few miles down road , go buy a tent and sllep on side of road you will be happier

Room Tip: ask to stay in cleaning supply room , at least you will have something to clean with before you lay...
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  • Stayed October 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank juniors78camaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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179 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Virginia Beach, Virginia
Level 4 Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 16 October 2013

We stayed at the Lexington VA Quality Inn while visiting realitives and really enjoyed it. All employees made our stay very pleasant, especially Paul Gandmj. The housekeepers were also wonderful. They have a great breakfast every morning also. It is definitely a Quality place to stay and they aim to please. We look forward to staying there again. Paul also suggested some great restaurants.

Room Tip: We called the 800 number to reserve our room as we needed a handicapped room. It was very nice, quie...
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  • Stayed October 2013, travelled as a couple
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Helpful?
Thank Betty A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
1 review
Reviewed 13 October 2013

There is no Quality in this hotel. It had bugs, mold in the bathtub, rugs not vaccumed. When I complained to the asst manager, she just said it was a maintenance problem and asked me if I wanted to write the manager a note.

I will not ever stay in a quality inn again

I am only giving it a 1 because the system would not all zeros

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Kathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lexington hotels

Ashburn, Virginia
Level 6 Contributor
89 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 13 October 2013

We have stayed at this hotel every year for six years and had an okay experience. This year however was terrible. Our room had a least a hundred stink bugs in it. We tried to catch them all and throw them out of the window. We did get housekeeping to help us out. The management did reimburse part of the cost of our stay. I would recommend going to the Comfort Inn right by the Virginia Horse Center. I would not recommend going to the Quality Inn unless if you want stink bugs in your room.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelerMan96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charleston, West Virginia
1 review
Reviewed 8 September 2013

We were looking for a reasonable place to stay near the zoo and this was the perfect choice! They have wifi, an indoor HEATED pool, and nice, clean interior rooms. The staff was friendly and helpful. This is not a brand new hotel, so if your looking for a luxury suite, you might be disappointed. As for our trip with children, it was perfect!

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Cortney B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canton, Ohio
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 September 2013

Stayed over Labor Day weekend; the advantages here are pet acceptance at $10/night, clean and pressed linens and a comfortable bed. On the downside, we took the handicap room and the mold in the shower is the worst I've ever seen in a modern hotel; there was a dead cockroach on the bath floor as we entered. For an hour's worth of cleaning with Tilex and replacement of worn-out caulking and bath paint they could have improved their rating. Unfortunately for people with disabilities the wheelchair-accessible room is at the far end of the hall rather than close to the front door. Smoke odors were present in hallway and bath fan was inadequate to rid moisture; hotel needs better ventilation. Carpet in room had a worn-out, bumpy pad underneath; TV was modern and AC unit was newer and quiet. Continental breakfast featured powdered eggs and sausage gravy as the hot items - minimally acceptable. Hotel has the usual minimal maintenance found in Indian-managed properties; this was probably a nice hotel when likely built in the 1980's but it needs updating now. Staff was friendly, pool/exercise room was in average condition; no hot tub. At $85.50/night on the Choice Hotels site maybe I was expecting too much. I'd check out the other nearby hotels before I stayed here again.

Room Tip: Inspect the room before you commit to it.
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  • Stayed September 2013, travelled with family
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Helpful?
Thank D F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Little Rock
Level 6 Contributor
96 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 September 2013

I stayed in Lexington for a few days as I moved my son into college. It was impossible to find a nonsmoking room anywhere but I finally found one here. It was important to me to stay in a place with interior rooms since I was traveling alone without my husband so the Quality Inn fit the bill over other motels. The hotel seems understaffed and not very clean but the beds were comfortable and I was so tired from moving my son it was easy to sleep. The hotel does accept pets which did not bother me since I am not allergic. The breakfast looked dismal with a tiny area for tables and I didn't even try it.
Even though it would not be my first or second choice I would stay here again just to be in a nonsmoking room. There are better choices in Lexington but you have to pay more. My rate was about $100 per night which was overpriced but better than the alternatives.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sfsarkansas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 2814 N. Lee Highway, Lexington, VA 24450-3132
Phone Number:
Region: United States > Virginia > Lexington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 16 Hotels in Lexington
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Quality Inn & Suites hotel in Lexington lets you relax and focus on the people and experiences you came for. We’re merely minutes away from the Virginia Military Institute. You’ll find plenty of other local sites, activities and attractions to explore near our pet-friendly hotel in Lexington, including: Southern Virginia University, Virginia Horse Center, Natural Bridge of Virginia, Stonewall Jackson House, and Lee Chapel & Museum. You can also easily get to a number of local parks, entertainment venues, shopping centers and restaurants. Our Value Qs deliver professional, responsive and friendly service, as well as amenities that give you more for your hard-earned money like an indoor heated pool and a business center, plus: free hot, fresh and healthy breakfast, free WiFi, exercise room, free coffee, copy, print and fax machines. Each guest room offers a refreshing shower, hair dryer, microwave, refrigerator and coffee maker, along with an iron and ironing board. Your Q Bed features a comfortable, premium mattress and linens, a generous supply of fluffy pillows and a soft, plush blanket—because we know how much you value a good night’s sleep. Get your money’s worth at the Quality Inn & Suites. Lexington hotels like ours offer the best hotel rates and the best amenities, so you can focus on the people and travel memories that really matter. Book today! ... more   less 
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Also Known As:
Quality Inn And Suites
Quality Hotel Lexington
Americas Best Value Inn Lexington

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