My husband & I have stayed at this hotel about 4 times in the past year because we have always thought it was nice, clean and affordable with a great staff. This time was no different except for the cleanliness. We were given a room with double beds upon arrival. At first look everything seemed ok except for the carpet not looking like it had been vacuumed and items on nightstands and tv stand seemed disorganized. I then went into the bathroom and knew then that this room had definitely had not been cleaned - dirty towel on tub, other towels disorganized, sink area dirty, floor dirty and the garbage can still had trash in it. The girl at front desk was very nice and offered us an upgrade to a king room. This room was very nice but again, I just felt like it could really have been cleaned better (ie hair in toilet).
They are in the middle of upgrading so I really hope in addition to making the place look even better, they will also put some focus into the housekeeping.
We really love the staff though - they are always so friendly to us when we are there! We also like the coffee bar near lobby and that they are dog friendly!
- Official Description (provided by the hotel):
- This Virginia hotel's service & amenities enhance the historic Lexington experience! The Best Western Plus Inn at Hunt Ridge is a stately hotel located close to historic Lexington, providing the highest service and accommodation to both leisure and business guests. Stay connected with free high speed Internet, available in every room. Be sure to take time to cool off at the indoor and outdoor pool located on the premises! Located just minutes from The Virginia Horse Center, Virginia Military Institute, and Washington & Lee University. ... more less
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- Also Known As:
- Best Western Plus Inn At Hunt Ridge Hotel Lexington
- Best Western Lexington
- Lexington Best Western