We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Repeat Customer...”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western Plus Inn at Hunt Ridge
Ranked #2 of 16 Hotels in Lexington
Certificate of Excellence
Reviewed 26 November 2013

My husband & I have stayed at this hotel about 4 times in the past year because we have always thought it was nice, clean and affordable with a great staff. This time was no different except for the cleanliness. We were given a room with double beds upon arrival. At first look everything seemed ok except for the carpet not looking like it had been vacuumed and items on nightstands and tv stand seemed disorganized. I then went into the bathroom and knew then that this room had definitely had not been cleaned - dirty towel on tub, other towels disorganized, sink area dirty, floor dirty and the garbage can still had trash in it. The girl at front desk was very nice and offered us an upgrade to a king room. This room was very nice but again, I just felt like it could really have been cleaned better (ie hair in toilet).
They are in the middle of upgrading so I really hope in addition to making the place look even better, they will also put some focus into the housekeeping.
We really love the staff though - they are always so friendly to us when we are there! We also like the coffee bar near lobby and that they are dog friendly!

Room Tip: The king rooms are very nice and have balconies.
See more room tips
  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank toesinthesand33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HuntRidgePlus, General Manager at Best Western Plus Inn at Hunt Ridge, responded to this reviewResponded 11 December 2013

Thank you for letting us know about your recent stay with us. I apologize for the problem with the first room you checked into and that the room you stayed in was not cleaned as well as it should have been. I will speak with our staff about this and make sure they are cleaning all of our rooms to the same high standard. I am happy to hear that our staff is warm and welcoming. We are pet friendly and enjoy meeting everyone’s pets while staying with us. We hope to see you again soon.

Jonathan
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (778)
Traveller rating
Traveller type
Time of year
Language

640 - 646 of 778 reviews

Reviewed 22 November 2013

We have stayed here 4 times since Sept. In for VMI football games. The rooms are nicely decorated in a gingerbread type fashion: we enjoy it. Debbie at breakfast is very attentive and goes out of her way to help. Read reviews on housekeeping? Have not found this to be the case. Judy is wonderful and anything you might need she gets for you. The endless coffee on lobby is very nice! With new renovations coming as mentioned it will be great! JWatching ...out 4 U!

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank JWatching
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominionLodgingSales, Director of Sales at Best Western Plus Inn at Hunt Ridge, responded to this reviewResponded 25 November 2013

Thank you for your stays with us! We love to hear about repeat customers and those that get to know our friendly staff. Our whole staff works hard to make sure your stay with us is wonderful and we do try our hardest. We are going through an upgrade this winter and we are excited about the upgrades we are going to receive. We hope to see you back throughout the year!
Thank you,
Stacey DeHaven
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

Pros: Quiet night. Clean room. The usual comp breakfast. mountain views. Never saw any bugs. Plenty of parking. The bathroom had a cute little comp rubber duckie which my son loved. And actually upon leaving, my son saw one on the front counter and the woman at the front desk was very nice and offered him a 2nd one. Conveniently across the road from Applebees and ruby Tuesday.
Cons: Pool was closed. When I made the reservation it specified a king bed and sleeper sofa. When I got there there was no sleeper sofa. I told the front desk (who was a younger nice girl) and she promptly switched rooms...however in the new room it was two full beds and a sleeper sofa...So I went back AGAIN and third time was the charm.

Room Tip: The rooms facing the FRONT of the hotel have pretty mountain views. We stayed in 134. Third floor...
See more room tips
  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DeityArtistry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HuntRidgePlus, General Manager at Best Western Plus Inn at Hunt Ridge, responded to this reviewResponded 20 November 2013

Thank you for taking the time to review our hotel. Our staff works extremely hard to offer a clean and comfortable stay while you are with us. We also want you to feel welcome while with us, and I am happy to hear your interactions with the staff reflect that. I am sorry about the mix up with your room type, and I am pleased Kara was able to get you into the room you requested. We are currently working on many improvements to the hotel which I hope you will come back and see. Thank you again for choosing our hotel.

Jonathan Burns
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2013

Just spent the weekend visiting W&L after too many years away. Two nights at the BW+ were bumpy. We were given a handicap accessible room, which was not a problem. However, the area for hanging clothes was at waist level leaving clothes dragging on the ground, as well as having to dodge the jewelry safe placed inconveniently in the wall right in the middle of the clothes rack. Everything had to be "scrunched" on one side of the safe or the other. The shower head was horrible, very little water pressure and gave me second thoughts trying to wash my hair.

The pillows were not standard size and after the first night I went to Wal-Mart to buy one softer and thinner. I sleep on my back and can normally adjust to any pillow but these were totally uncomfortable.

I guess my final disappointment that prompted this Average review was the Housekeeping's negligence in not providing washclothes the second day as well as not resupplying cups.

Just little things but enough annoyance to contemplate staying elsewhere on ours next visit.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Melea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HuntRidgePlus, General Manager at Best Western Plus Inn at Hunt Ridge, responded to this reviewResponded 11 November 2013

Thank you for taking time to let us know about your recent visit. Our King suite is a ADA room so some of the features are different than a normal room. I apologize that the closet was somewhat difficult to use for your clothes. I will have our staff check the shower head it is also different in our ADA rooms since it is a adjustable unit it may need to be adjusted. I agree that attention to detail is most important and should not be over looked. Thank again for bringing these issues to my attention so they can be corrected. Your satisfaction is our main goal and with your feedback we can improve. If I can be of any help please let me know.

Jonathan Burns
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2013

The hotel was clean and comfortable. Bedding was very basic and a little skimpy, but bed comfort was fine. Towels were very nice and thick. Better than I expected. Breakfast wasn't very good but adequate. We would stay again when in the area.

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HuntRidgePlus, General Manager at Best Western Plus Inn at Hunt Ridge, responded to this reviewResponded 7 November 2013

Thank you for staying with us and sharing your experiences during for stay. We love to hear from our guests. As a Plus hotel we do offer higher quality towels and toiletries. Our entire staff strives for excellence, and we are glad to hear you found our hotel clean and comfortable. I am sorry you did not enjoy the breakfast; we do try to change items several times a year to add variety. If I can be of any assistance please let me know.

Jonathan Burns
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2013

this hotel is conveniently located for activities in Lexington, VA. but could use an update. Lounge is impersonal and, like the breakfast room, a hike from the guest rooms. Breakfast was adequate but not special.

  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Sharon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DominionLodgingSales, Director of Sales at Best Western Plus Inn at Hunt Ridge, responded to this reviewResponded 4 November 2013

Thank you for your review. We do understand it is time to update the hotel and that’s what we are doing now! We will be having a renovation over the winter. If you are back in the area be sure to check out all the new things we are doing to the hotel. We are looking forward to surprising you the next time you come!
Thank you,
Stacey DeHaven
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2013

This Lexington Best Western had a small, slightly old-fashioned feeling of luxury. Excellent housekeeping, nice array of breakfast items, clean pleasant room, good internet service. I definitely will stay there again. No game room , no night club, no Kid's Club = just right for me !! This was a wonderful treat, after having just been RIPPED OFF by the desk staff at a Days Inn, Connecticut Ave., Wash. DC. Liars and thieves. Watch your wallet.

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank tbernabo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HuntRidgePlus, General Manager at Best Western Plus Inn at Hunt Ridge, responded to this reviewResponded 1 November 2013

Thank you for letting us know about your recent visit to our hotel. Our team takes great pride in offering the best stay possible to our guests. We will be starting a renovation this month, updating our lobby, public areas and guest rooms. We are also adding a fitness room. We look forward to seeing you again.

Jonathan Burns
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lexington hotels
0.5 mi away
Best Western Lexington Inn
Best Western Lexington Inn
#4 of 16 in Lexington
435 reviews
0.1 mi away
Sleep Inn & Suites
Sleep Inn & Suites
#5 of 16 in Lexington
104 reviews
0.3 mi away
Wingate by Wyndham Lexington
Show Prices
Show Prices
Show Prices
2 mi away
Robert E Lee Hotel
Robert E Lee Hotel
#6 of 16 in Lexington
208 reviews
0.5 mi away
Holiday Inn Express Lexington
0.4 mi away
Country Inn & Suites by Radisson, Lexington, VA
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Inn at Hunt Ridge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Inn at Hunt Ridge

Address: 25 Willow Springs Rd, Lexington, VA 24450-2949
Phone Number:
Region: United States > Virginia > Lexington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Lexington
#3 Business Hotel in Lexington
Price Range: £57 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Inn at Hunt Ridge 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
This Virginia hotel's service & amenities enhance the historic Lexington experience! The Best Western Plus Inn at Hunt Ridge is a stately hotel located close to historic Lexington, providing the highest service and accommodation to both leisure and business guests. Stay connected with free high speed Internet, available in every room. Be sure to take time to cool off at the indoor and outdoor pool located on the premises! Located just minutes from The Virginia Horse Center, Virginia Military Institute, and Washington & Lee University. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers, TripOnline SA, Booking.com, Agoda, HotelsClick, Evoline ltd, HotelQuickly, getaroom.com and 5viajes2012 S.L. so you can book your Best Western Plus Inn at Hunt Ridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Inn At Hunt Ridge Hotel Lexington
Best Western Lexington
Lexington Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing