Short staffed, anytime you call front desk the standard response you get is "I'm the only one here"
Non responsive, I stayed there for 8 days, when I asked for cleaning up the room (which was a paid service), I was told that the same needs to be checked with Manager
Irresponsible Leadership - The General Manager had no clues on fire inspection requirements though he stated he had 6 years of experience. Post the fire inspection the entire day we experienced muddy water and the response i got from the manager was "I cannot get into the pipe and fix it". I even escalated the matter mentioned in point (2) yet he paid no heed to it and the explanation he gave me was we don't provide free service before 7 days even after clarification that i'm ready to pay still no one came. When matters got worse i asked him to refund my money, i asked to vacate the hotel......
I was travelling with a 3 year old, had not been the case i would have immediately left that hotel
In any case it’s a lesson learnt, i would never ever stay in this hotel no matter what
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- Also Known As:
- Extended Stay America Lynchburg
- Lynchburg Extended Stay
- Extended Stay Lynchburg