We went to Liberty for friendly friday. The location was great. Walk to everything. The price great. But the rooms hotel and corridors were filthy. Our room was totally gross. If it were not for the Amazing and excellent customer care service from front desk rep. Jasmine it would of be a horror. Jasmine after her shift at 11pm along with heather went up to our room and cleaned and changed all of our linens washed the walls(there were gross stains all over them) and gave us brand new pillows. She went above and beyond. Unless they revamp the rooms and do not allow smoking we will not be coming back. Did i mention how filflthy the rugs were that we put towels down that when we picked up the towels, they were brown.. If extended stay would revamp, we would stay here again but only if that. THe location and staff are amazing but the hotel less than desirable.
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- Also Known As:
- Extended Stay America Lynchburg
- Lynchburg Extended Stay
- Extended Stay Lynchburg