I'm at odds with how to review this place. They call it a resort but it's more like a family focused area that has a "hotel" and lots of family friendly and outdoor activities. It's not a resort in the vein of Nemacolin or the Salamander, but more of a rustic facility that has rentals of houses, townhouses and rooms. It's very Mom and Pop and I'm not saying that is a bad thing.
Making a reservation took several phone calls because they aren't open all the time. You have to call within business hours, which is when we are working ourselves! No online booking available here!
The hotel room is very basic. The floors seem to be plywood covered with very old and worn indoor/outdoor carpet squares. The room was clean but I think our comforter on the bed was 25 years old! The room was a throw back to the 1980's. The bathroom was big enough and had vinyl flooring. The shower was clean and had decent water pressure. The bed was comfortable enough but the sheets came off the bed during the night which sort of grossed me out.
About the resort: Check-in is at 1pm and they won't give a key out until 1pm. We checked in at 12:50 and they would not give us a key. That's bad policy especially because the check in area is not large enough to accommodate very many people. It was crowded and chaotic. I asked the concierge for some hiking and activity suggestions. He gave me a map with 2 trails on it. He also told me that there weren't many scheduled activities because Fridays, Saturdays and Sundays are considered check in days so not much is planned. WHAT? Most people can only stay for a weekend, but moving on...
We hiked Kaylor's Knob and really enjoyed it. I highly recommend for beginner hikers. The view is beautiful as you hike long the ridge top and have views on both sides!
My husband and I went to the Fairway Lounge and had a couple of drinks before dinner. The bartender was excellent and made a great martini. He was very friendly and accommodating to us. We enjoyed sitting outside watching the groundhogs and deer walk around the golf course.
Husband and Son went to play some mini-golf later in that evening. The person working the golf course was about to close up but allowed them and another family to play. It's important to note that activities such as go-karting, mini golf, etc. close EARLY even on weekend nights. I think things close at 5pm on Friday nights.
My son was able to go-kart before we left and he had a good time doing it. The kid who was working the go-kart left a lot to be desired as far as communication and customer service. The bungi jump thing was closed and we thought that was odd so I asked him when it would be open and he said, "Maybe it'll open tomorrow...I dunno!" After a few more questions, he finally revealed that it was closed because the wind gust were anticipated to be up to 30 mph later in the day so they didn't open it. Wow...if only he said that right away.
Because of our short stay and the fact that things close early here, we weren't able to do most of things available at Massanutten. I will say that we enjoyed the beauty and the nature that surrounds you here. We enjoyed walking the streets and checking out the houses on property.
To sum it all up: this is a place for people and families who enjoy the outdoors and don't mind basic accommodations. I think there is a lot to do especially in the warmer months. Once I got over the idea that this place is a resort, I enjoyed what Massanutten has to offer.
- Official Description (provided by the hotel):
- A breathtaking property, Massanutten Resort features 6000 acres of mountain fun at its very best. Unique in both its size, variety of amenities, and outstanding condo and hotel accommodations, Massanutten has secured its spot as one of the premier all-seasons resort destinations on the East Coast. This is truly your one-stop shop for a great family vacation! ... more less
- Also Known As:
- Massanutten Hotel Mcgaheysville
- Massanutten Hotel Harrisonburg
- Massanutten Harrisonburg