We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Quiet, peaceful retreat with the charm of yesteryear”
Review of Highland Inn

We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Monterey
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Highland Inn
Ranked #2 of 8 Monterey B&B and Inns
Reviewed 17 July 2014

I took my wife and elderly mother up for a one-night stay at the Highland Inn, and we couldn't have been more pleased. This place obviously has a lot of history...more, in fact, than can be absorbed in a single-night stay. So we saved some for next time. My mother loves the place to death, and she can be right critical at times. Our accomodations suited us to a "T": my wife and I had our own bed and bath, while my mother had her own bed and bath in an adjoining room...all for the price of what you'd expect to pay for one room! My only disappointment was that the in-hotel dining room is not open but about four nights per week, and Tuesday was not one of them. But perhaps next time we'll plan accordingly. (There are a couple of other eateries within very easy walking distance.) P.S.--This place makes a nice stayover spot if you're visiting either the National Radio Telescope and visitor center in Green Bank, WV, or the Cass Scenic Railroad, also in West Virginia.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank CalsYoKeig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roadmaster96, Owner at Highland Inn, responded to this reviewResponded 5 August 2014

Thank you for your comments and we were glad your mother was able to visit. You give some very helpful advice to travelers to the NRAO and Cass. Thanks for that as well.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (65)
Traveller rating
Traveller type
Time of year
Language

31 - 37 of 65 reviews

Reviewed 1 July 2014

Wanna ditch the city with it's hustle and bustle? Here's your spot. Romantic and quaint, the Highland Inn offers charming rooms, each furnished with antiques. There are gorgeous views and total tranquility. The second floor has a beautiful porch overlooking Main Street. The restaurant has excellent food, prepared by chef Lisa, who has been there for a number of years. There is a lovely dining porch as well. The owners are friendly and accommodating, and have also owned the Inn for quite some time now. There is a small bar, The Black Sheep Tavern, that is cozy and intimate. The first floor also offers a quaint parlor/library. I've been a guest at The Highland Inn many times over the last 30+ years, and have never been dsappointed. Good service, good food, relaxing rooms, and history that you feel the moment you lay eyes on the place. Leave your gadgets at home and relax. Take a few deep breaths and enjoy the beauty of your surroundings. I can't think of a better way to recharge. Check their pics/website. http://www.highland-inn.com/index.html#TitlePage

  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank chateaudoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roadmaster96, Owner at Highland Inn, responded to this reviewResponded 5 August 2014

Thank you for your comments! We look forward to seeing you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2013

The Highland Inn gave us a very relaxing and quiet night. The bed was quite hard, but surprisingly comfortable and the room was clean and small but cozy. We were very sorry we had already eaten as we heard the dinners there were excellent but we did enjoy the continental breakfast. The Inn is charming but does need some updating. The small TV hummed to the point we ended up watching a movie on our computer we brought and the shower turned hot whenever someone flushed the toilet or something, but in all honesty, it added to the full character of the place and made it more enjoyable, if you can believe it. The hosts were there with a smile and willing to help any way they could. We really enjoyed ourselves and hope someday to return and enjoy the dinner.

Room Tip: We enjoyed a 2nd floor room but in the summer I can see it may be a problem if people sit on the bea...
See more room tips
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank lillbulldog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roadmaster96, Owner at Highland Inn, responded to this reviewResponded 2 December 2013

Thanks for your Comments! We really appreciate getting feedback and hope you can visit us again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2013

The owners, Gregg and Debbie Morse are always gracious hosts whenever we come to visit Monterey. The dinners and buffets in the restaurant are always very good and Chef Lisa makes a delicious trout amandine as well as tasty desserts. In regards to the decor and painting...with today's economy they are doing the best with what they have to work with and I think they are doing a great job. This old Inn is almost 114 years old and has withstood the test of time. A great place to visit and stay. There are so many things to do within 60 miles that spending a week is almost not enough time. We will definitely be back.

  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank admiralct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roadmaster96, Owner at Highland Inn, responded to this reviewResponded 2 December 2013

Thanks for your comments! We look forward to your trips out here each year!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2013

The Highland Inn is an historic hotel with a lot of character/charm and potential but really needs a makeover to get it where it needs to be. The floor of our room (and perhaps others but don't know) listed a few degrees to starboard as did that entire end of the hotel floor but I can't say that impacted on the comfort level, it was just an illustration of the age and condition of the place. The room and bath were very dated and in obvious need of significant upgrades (total replacement is probably more accurate) but they were clean and adequate for a night's stay if you're not picky. The TV got a few channels, with a buzz in the background, but if you don't watch it it's not a problem! I had absolutely no issue with a lack of A/C in the hotel (actually, our room did have an old one in a side window) since Monterrey is situated at almost 3000 feet it would be almost a waste to put one in. I much prefer the cool mountain air which the hotel helps draw in with what sounded like a whole-building fan that pulls it from the outside through any open window. We woke up in the morning to no hot water which apparently was caused by the boiler cutting off sometime in the night. This may or may not be a systemic issue but probably is another indication that the age of the place extends to it's HVAC systems. We had to leave the next morning before the water to heated up again but were given a very generous adjustment to our bill which was much appreciated.

I do not want to leave too negative an impression of the hotel because the management appears to care and is more than willing to work with you in regards to any issues you may have. They just don't have a lot to work with in terms of the facility and it's condition and quirks. For one night it's not bad and I would encourage you to at least check it out for the experience if nothing else. Also, Monterrey is a nice little town and a great base for exploring the surrounding countryside. Note: The nearby solar-heated Community Pool is available (and pretty new) and it has a nice running path around that whole section of town which is great if you're a runner.

  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank VTCCTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roadmaster96, Owner at Highland Inn, responded to this reviewResponded 30 September 2013

Thanks for the review. This year has been a major push for us to get some updating done. We have repainted and redecorated our lobby and dining room and guest parlor. We did have to put off some of these projects over the last few trying years. Right now we have repaired cracks and repainted the first floor and have finished the hallways and stairwells on the second. Now we are going into some of the guest rooms that have not been refreshed in awhile. We have averaged about two room refreshed each year, but this year we think we will get a few more done.

Our satellite TV system is a concern. Some have suggested we get rid of televisions all together, but we think this is probably not a majority opinion. So we continue to look for a working alternative for better TV signals. Not easy out her in the mountains.

We certainly think a guest should expect a comfortable rest and a hot shower at a minimum and when something happens with our boilers we will make it right. The boilers are not real old and we have two for redundancy. But this is one situation where bothfshut down. Our service guy has gone over them and figured out the culprit and we are cooking on the front burner again.

Gregg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2013

Forget about the previous reviews that complain about no elevator, or no A/C. It's only 15 steps to your room, and it's 47 degrees at night in July!!! This place is old world Victorian charming. Everything from the outside view to the formal staircase leading to the rooms. We live in Bon air, and this place would fit right in on Buford Road. The room was cozy and comfortable, the 2nd floor front porch was awesome to people watch, and relax with a cold beer. Being a chef myself, I'm very impressed at chef Lisa's menu, and everything we had while there was perfect. We enjoyed walking the town, and meeting the locals. There are a few shops with wonderful local treats for sale. everything closes early, so, plan ahead. We settled up our bill the day before we left. I paid cash, and we went exploring the town. When we got back to the Inn, the clerk approached my wife and handed her the extra hundred dollar bill that was (stuck) to the rest of our hotel payment. He could have kept it, and nobody would have known. This shows the class of the people that run the inn.This is a place I look forward to coming back to. We never did see the ghost, or smell the pipe smoke though. Thanks to everyone at the inn for an awesome stay. Roger

  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank yes2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roadmaster96, Owner at Highland Inn, responded to this reviewResponded 1 August 2013

Thanks for the review! We have guest books in our lobby with volumes of nice comments but it is always good to get feedback online. No one sees those old books!

We have to agree, Monterey and the old Inn are a charming place to visit. We hope you get out our way again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2013

I stayed in a room with a full bed for two nights during the third weekend of July 2013.

First the good: my stay was relaxing (especially watching thunderstorms go by sitting on the second floor porch), my room was clean, service was decent, the inn itself is quite interesting and full of turn-of-the-century character, and dinner was good. Quite good in fact.

On the negative side, it was hot and with no air conditioner use of the fans and open windows was absolutely necessary (overall, that worked out fine). Also, although charming, the facilities certainly need some work. Expect to see peeling paint, cracked plaster, worn carpet, etc. Further, my room was on the third floor and with the settling of the building, my door did not fit the doorjam correctly and was a bit tough to open and close. Finally, the complimentary breakfast was put out pretty late one morning, but was on time the next.

A cautionary note: I am not sure that I would be comfortable staying in the second floor rooms that face the front porch, especially during the summer. You will need to keep your windows open because of the heat and that means that you are just inches away from folks sitting on the front porch. You will be able to hear them and they will be able to hear you.

So, in conclusion, there are definite positives and negatives to staying here, but if you are interested in a unique historical location with great food located in a beautiful part of the Virginia Highlands, I'd recommend the place. I expect to return myself.

  • Stayed: July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank robinsond926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roadmaster96, Owner at Highland Inn, responded to this reviewResponded 1 August 2013

Thanks for the review! We appreciate the feedback. We have had such regular thunderstorms that all of our doors are swollen! Sorry yours was hard to open. I did have to investigate the breakfast being late and found it did indeed open at 8 am instead of 7:30. It is rare for that to happen, I guess maybe twice a year, but what made this worse was some guests passed on to other guests that they thought it was still closed after 8am!

This year is a big push for us on working on our public areas. We have finished the dining room, guest parlor and lobby and are moving up the stairwells. Most plaster cracks are on the stairwells and we also have a sign saying "renovation in progress" to explain the exposed lathe. It's an exciting time for us since the economy has put off our plans for a few years. We got to a few guestrooms refreshed last year and we will continue to do more this winter.

Thanks again for your comments and we hope to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Been to Highland Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Highland Inn

Address: 68 West Main Street, P.O.Box 40, Monterey, VA 24465-2000
Region: United States > Virginia > Monterey
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #2 of 8 B&Bs / Inns in Monterey
Price Range: £64 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Highland Inn 3*
Number of rooms: 18
Official Description (provided by the hotel):
Lodging guests on Main Street in Monterey since 1904, this late Victorian hotel is a Virginia Historic Landmark and listed on the National Register of Historic Places. Now a Country Inn with 18 individually decorated rooms and suites - each with private baths, TV, WiFi and Continental Breakfast. The Inn offers regional American dining, Wednesday through Saturday. ... more   less 
Also Known As:
Highland Hotel Monterey

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing