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Hotel Issa-Blanca
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Reviews (93)
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11 - 16 of 93 reviews
Reviewed 18 March 2009

Overall, we were satisfied with our room, which was very nicely decorated, the meals, including a very good traditional moroccan breakfast and the proximity to the beach (even though the hotel is a little far from the lagoon itself and commodities (internet, other choices of restaurants, etc.).

What we think is laking in this location is good and genuine service. The woman who we think is the manager of the hotel seemed really concerned about the financial impact of low season or that they are new and trying to make their name. We did not appreciate her constant demands for buying things we didn't ask for (meals, quad, souvenirs boutique, all the way to argan oil!?!).

We were repeated not to hesitate to ask if we needed something. But felt like not much attention was given to our requests (the staff leaving as we were talking to them, or trying to sell us something).

Two days after we had given our laundry to be washed, we received it with most of the clothes not dry (which we had to hang again ourselves, all over our room on the night before our departure and we still had to take half-dry the next day). Some of our clothes were also faded and permanently damaged. Not what we expected after we had paid 10 €. If the laundry cannot be done properly it should not be offered or at least an appology or a credit should be given. This was not done, we were only given our laundry and told that we should put it in a plastic bag!?! All of this as we were showed items form the souvenirs boutique, until we were finally able to close our room door. Very "Souk" like.

As we said before, the hotel itself is a decent one. But service is very important to us and a genuine and pleasant encounter really makes the difference when it comes to choosing a hotel.

  • Stayed: March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank midivaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

Room Tip: la chambre face á la mer on y dort bien il y a une énergie apaisante dans cet hôtel
  • Stayed: April 2018, travelled solo
    • Value
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2017
Google Translation

  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2017 via mobile
Google Translation

Stayed: May 2017, travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2017
Google Translation

  • Stayed: February 2017, travelled with family
    • Location
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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