This review is long over due. I stayed at Baan Rim Nam last New Years (2011-2012) with my husband and 2 teenage kids. I think it was 9 nights and could have stayed longer but unfortunately our time was up in Thailand and had to head home to Canada. Ian was extremely helpful from figuring out our dates, to booking our transfer to the island and picking us up from another hotel on the island (as we arrived a couple days early before our booking). I was worried that the kids wouldn't like it as it was off the beatin path but they both said it was their favorite spot (whewww)! I don't have anything negative to say about this resort. We LOVED it and will for sure be back one day to stay again.