no happy owner, no homemade coffee, just a list of incredibly impolite encounters with a manager who did her best to be unbelievably impolite to my wife son and I. Ants everywhere. Foam bed. Gaps in the walls and doors. No customer service, actually anti-service. No excuses for the service we were not given and no reason for it either. We were mainly in our room, on the beach, or elsewhere, but lo and behold if we dared to ask for anything, like towels, or homemade coffee, or if our son touched her dog!! Oh yeah and their tour prices are 25% higher than Lonely Beach just 10 minutes away. Very wierdly we were given free rice on our final night as we were leaving before breakfast - too little too late however.
- Also Known As:
- Bai Lan Bay Hotel Koh Chang