We have been to Koh Chang several times now but this was the 1st and last stay at the Grand View Resort. There is certainly nothing grand about it. The staff were rude and unfriendly, the hotel was shabby and unclean. There were only 11 sunbeds around the pool and not all of them had a mattress, however they were all broken and did have nails sticking out of them!!
We were there over christmas and the hotel was full so it came as a bit of a suprise to the guests at breakfast when we all had to share a toaster that would only do 2 toast at a time.
We did have aircon as advertised, however this dripped onto the bed which meant you were sleeping in a pool of water. When we complained about this we were told that this was not a 5 star hotel and what did we expect!!!
This could be transformed into a lovely hotel if they spent some money and got new staff with a better attitude. The hotel is in a fantastic location with superb views, its such a shame that it has been left to go to ruin. Won't be staying again, very over priced. Back to the Chang Buri or Koh Katcha for us!!!More
- Free Wifi
- Free parking