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“Absolutely beautiful”

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The Emerald Cove Koh Chang
Ranked #3 of 73 Hotels in Ko Chang
Certificate of Excellence
Cheltenham, England, United Kingdom
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Absolutely beautiful”
Reviewed 11 September 2013

We upgraded to this hotel and it proved the best decision of the holiday. We stayed here for 3 nights and barely left the resort. The pool, the beach, the facilities, the staff, the food, everything was an absolute delight and makes the price seem such a good one.

Anyone wanting some luxury and a wind down after a hectic time in Bangkok for example, stay here!

We even got a free 1 hour massage in the spa each day for booking via their website which they kindly informed us to do without knowledge ourselves. Breakfast was also included which was delightful.

A memorable 3 days spent in Koh Chang

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Maxi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (143)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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English first
Havelock North, New Zealand
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 September 2013

We stayed here for a week. Spacious room, enjoyed the seating area and balcony attached. Room was clean and the housekeeping was very good.
Staff in the restaurants were of a high standard. The breakfast staff were very polite when dealing with rude and difficult guests mainly east Europeans. Anyone staying at this resort should definitely eat at the Just Thai and Sassy Restaurants on site. The 1st night it was raining so we decided to eat in, next 2 nights we went to other restaurants locally and consulted the trip advisor for reviews. Neither of the ones we chose reached anywhere near the standard and quality of food and service as the Amari and yet the bills were very similar. Normally we do not eat at the hotels where we stay when travelling so this was the exception we thought why go out and pay the same and be disappointed so we ate in for the other nights of our stay. Enjoyed the happy hour around the pool each day though the pool attendants could have been a bit more active in collecting towels and wiping down sun loungers and tables after the rain. Plenty of sun loungers for all either facing the pool or the sea. Very enjoyable stay and great timeout holiday would recommend this hotel to anyone wanting to stay on Koh Chang.

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
Thank Christine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 September 2013

We stayed here for a week on our honeymoon, and it was an absolutely beautiful place to be.

On check-in we were shown to the wrong room (garden-view rather than ocean-view), but the staff acted promptly when we alerted them of this, and we were upgraded to a suite for our entire stay. The suites are huge, and have a separate living area and two balconies, as well as gorgeous views of the water. We were also given some sparkling wine and a 'congratulations' cake, which we enjoyed on the balcony overlooking the pool.

The pool is lovely, and the beach here is very good for swimming. We rented kayaks from the resort to paddle to some of the islands in front of the resort, which are great snorkelling spots. We also went to the Breeze Spa a few times, and their massages are truly fantastic. The food at the resort is good, but there are also a number of restaurants right on the beach within a few hundred metres of the resort.

We thought the staff here were excellent -- very attentive, genuine and helpful -- and we'd definitely stay here again!

  • Stayed March 2013, travelled as a couple
    • Value
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Helpful?
1 Thank andy1454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liphook, United Kingdom
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 September 2013

Stayed here for 4 nights in the low season. Great facilities but let down by the management's attitude and pettiness. This marred our visit. All other staff were excellent. Didn't get the upgrade TripAdvisor offered & a lot of variety in room costs - from 5000 baht for 1 night to 7899 baht for 3 nights so look around. This was at the end of a 2 week backpacking trip so we were ready for some luxury aka hot water! Not a great place to meet people - hostels are more fun! Great for peace & quiet and the pool was amazing!

  • Stayed August 2013, travelled with friends
    • Value
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Helpful?
Thank Amanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Utrecht
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 30 August 2013

We stayed at the Emerald Cove in august 2013 for only 4 days. But 4 days never to forget!

On arrival our rooms were not ready (despite our request to check in early). But straightaway the apologies from the guest relations lady. We were offered drinks en some food and the ability to change so the kids could go in to the swimming pool.

The pool staff and breakfast ladies are so kind. A lot of people give them a hard time (especially some Russian guests) but they just keep on smiling and try to do their best. Very professional!

Compliments to Mrs Punthida from front office, she really was the best host we can imagine. During our stay she helped us out with taxi's, sites to visit and advised great restaurants in the area.

Hopefully we are able to come back to stay at the Emerald Cove again.

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
Thank BartBlikman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 August 2013

I spent 6 nights here last week, the resort is beautiful but I would not rate it 5 stars (even if there are a lot of services, including towels and bag for the beach...). I think some maintenance is needed (trees in the garden, air conditioning, TV, ... and there must be a way to clean the original bathroom doors!). The "private" beach is small, but the Klong Prao beach is huge and very nice.
The swimming pool of the resort is wonderful and breakfast is good.
P.S. August is absolutely not the right season there... we had bad weather for three days on a row!

Room Tip: "Ocean facing rooms" only have the sea in front, those on the ground floor can have people...
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ManuVagabonda64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 August 2013

Just got back from Thailand where we spent 4 nights at the Amari hotel on Koh Chang. Can't fault the place, great location and facilities. Friendly staff and clean and well maintained rooms.
We stayed in the low season and had complimentary spas! There is a 50m pool right next to the beach, great to cool down or exercise in. I had my birthday during the stay and the management organised a tasty cake and birthday card. It's the small things that make a difference and Amari ticks all the boxes, great value for money. We will definitely be going back again.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Glen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Emerald Cove Koh Chang

Property: The Emerald Cove Koh Chang
Address: 88 / 8 Moo 4, Tambol Koh Chang | Amphur, Ko Chang 23170, Thailand (Formerly Amari Emerald Cove Koh Chang)
Phone Number:
Region: Thailand > Trat Province > Ko Chang
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Ko Chang
#3 Luxury Hotel in Ko Chang
#3 Spa Hotel in Ko Chang
#3 On the Beach Hotel in Ko Chang
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Emerald Cove Koh Chang 4*
Number of rooms: 165
Official Description (provided by the hotel):
Discover the wild beauty and peaceful setting of Koh Chang, one of Thailand's best-kept island secrets, at The Emerald Cove Koh Chang. This five-star Koh Chang resort on set on secluded Klong Prao Beach offers 165 rooms and suites, all with views of either the sea to the west or the jungle-covered hills to the east. While the soothing modern Thai interiors of the rooms and suites tempt you to relax inside, Koh Chang adventures await just outside your door. ... more   less 
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Also Known As:
Amari Emerald Cove Koh Chang Hotel Koh Chang
Amari Emerald Cove Hotel

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