After a long travel from Bangkok, we were excited about checking in and enjoying some much needed relaxation.
We were greeted warmly, and shown to our rooms swiftly.
Our room was well presented, and the bed was comfortable. The view over the two swimming pools and towards the ocean was perfect.
One minus is that the room had trouble maintaining temperature and humidity levels. Due to it being cooler than normal outside, our room had a tendency to 'sweat'. I don't believe we had a dry floor for our entire stay!
Another minus, is that the wifi was VERY spotty. Sometimes it would connect and run with no issues. Other times we would get no response. Ce'st la vie!
The breakfast buffet was a perfect kickstart to the day, well stocked and always fresh.
The real highlight, however, was the performance of the staff. I had lost my phone in a taxi on my last night. I talked to one the girls on reception, she asked me to leave as many details as I could and she would see what she could do.
Not expecting much, I thanked her for her help and turned in for the night.
The next morning, I received a call from the front desk, informing me that my phone had been located and returned!
Needless to say, this is the sort of exceptional service that deserves commendation and return business.
Thank you, K.C. Grande staff. You saved my holiday :)
- Official Description (provided by the hotel):
- Imagine Lush Mountain greenery, a clear blue sky, a refreshing cool sea breeze, sparking turquoise ocean and fine, white sandy beaches. It's paradise on the beautiful island of Koh Chang, just 330 km from Bangkok. It's paradise on the beautiful island of Koh Chang, just 330 km from Bangkok. ... more less
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- Also Known As:
- Kc Grande Hotel Koh Chang
- Kc Grande Resort And Spa
- Kc Grande Koh Chang