Upgraded to a private villa after being shown a damp-ridden room at the Hillside part of this complex.
Pros: Uninterrupted view of the sea from the pontoon area which has plenty of sun beds. The pool is good too.
Cons: Dirty, sweat stained headboard. Filthy balcony that was covered in rotting leaves and fruit from the trees above. The room was wiped over during our stay but not cleaned with products despite requests. The staff are completely unfriendly other than to Thai people and everyone drags their feet around, looking bored out of their minds or texting. They're just not interested. Some of the staff have digusting fingernails and to be honest this is off putting when having them lean over you to retrieve your plates (when they can be bothered!)
The entire hotel is tired and tatty. For £100 per night this is not acceptable, especially on an island where you would expect the standards to be higher (as they are in Koh Samui). We stayed in Bangkok at the Best Western and the Continenet in Sukhamvit, the latter with a 38th floor roof bar and pool for £25 less per night.
On my last note there was the additional pleasure of local prostitutes roaming the complex completely unchallenged. The security is usually not there but when it is it is pointless.
Please do not go!
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- Also Known As:
- Chang Buri Hotel Koh Chang