We stayed at the Mercure after arriving 5 days earlier than originally planned due to bad weather in Samui and we spontaneously booked 1 night online on the same day we were due to arrive. For a random last minute booking we could not have been happier with the service when we arrived off the last ferry from Trat, the facilities and our room. We felt as though we had landed in paradise! The reception staff were incredibly helpful booking taxis for us and providing first aid when my partner cut his foot (outside of the hotel) and we're always smiling.
We only wished that we could have stayed longer but the hotel was fully booked and so we were forced to move on. However we did stay elsewhere for a few nights and then we checked back into the hotel when a room became available! We got upgraded upon arrival to a private pool villa and we're amazed at how luxurious it was! We feel very lucky to have found this gem on Koh Chang.
In terms of location, it is a bit cut off from the island but it really depends on what you are looking for and for us we were looking for a quiet retreat away from the tourist hotspots. The surrounding town is peaceful and quiet with a few restaurants and the hotel provides an awesome retreat with a private beach, stunning pool and scenery and the best service we have had in Thailand. Would recommend this to everyone!
Taxi to Lonely Beach (nearest main town) was 30bt pp so very convenient.
Lovely hotel, amazing staff and a little piece of paradise!
- Official Description (provided by the hotel):
- Located at Bai Lan Bay, Mercure Koh Chang Hideaway, a 96 room modern beach front resort, is East from Trat Airport. Koh Chang, the second largest island in Thailand has large areas designated as its National Marine Park, providing a natural retreat filled with fascinating wildlife and marine life, high peaks, scenic waterfalls, lush jungles and diving and other water sport facilities. ... more less
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