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“Don't Hesitate to Book These Condos!” 5 of 5 bubbles
Review of Hotel Xalteva

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Hotel Xalteva
Ranked #11 of 43 Hotels in Granada
Certificate of Excellence
Minneapolis, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Don't Hesitate to Book These Condos!”
5 of 5 bubbles Reviewed 10 January 2013

Our stay at Hotel Xalteva was one of the big highlights of our two-week trip to Nicaragua! They were SO comfortable and perfect for our family reunion. We rented two two-bedroom suites with kitchens and livingrooms and one separate bedroom for our in-laws. Everyone was comfortable and we all enjoyed gathering around the pool. We were surprised at how well finished the woodwork and details were, along with the unique set-up of the pool. The breakfasts of coffee, a big bowl of fruit with yogurt and pastries were a nice way to start the day. We spent New Year's Eve at the hotel and it was perfect! From the second floor, we set up a long dinner table and watched fireworks explode across the whole city for more than half an hour. There were so many fireworks we didn't even know where to look in the sky! It's an experience we'll never forget and the hotel has such a great view of it all.

We also enjoyed visiting with the guests that were staying there as well...we even shared New Year's dinner with some of them! It felt like a small community of fellow travelers, each of us sharing what we explored that day. The staff was incredibly helpful. My son was able to get onto the front desk computer and print out his homework. I heard they have since added a computer in the lobby for guests to use. We'll definitely come back to Granada and when we do, we'll stay at Hotel Xalteva!

Room Tip: We liked the second floor because of the great views. Any room would be fine, though.
See more room tips
  • Stayed December 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Marti F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jaysnyder, Manager at Hotel Xalteva, responded to this review, 13 January 2013
Dear Guest,
Thank you so much for spending time at Hotel Xalteva. It was a pleasure to host you and your family while you enjoyed your stay in Nicaragua. We try to accommodate all of our guests and will be happy to welcome you back. Since your Trip Advisor review, we have since fixed our guest computer and now, once again, guests have a computer to use in our office for all of their emailing, homework and research needs! Have a great 2013!
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242 reviews from our community

Traveller rating
    201
    32
    6
    3
    0
See reviews for
82
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Hong Kong, China
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 4 January 2013

Great location and service to stay when you are in Granada Nicaragua. Hotel Xalteva Calle Obispo Ulloa ½ cuadra norte Trillo Santa Rosa Granada, Nicaragua is conveniently located and only a few blocks away from the Cathedral, the Parque Central and Calle La Calzada. We never felt unsafe at night time walking back from Calle La Calzada (where the main action seems to be) to the hotel. Xalteva is a small, well and tastefully renovated of what used to be an old property. It has a private and secure car park within the boundary walls so we didn’t have to worry about our rental 4X4 SUV. A simple but fresh breakfast is being served either next to swimming pool on your balcony. Xalteva has probably just over a dozen units, which are designed as a Main living room with two adjacent bedroom units. The room which we had was on the second floor. We were lucky that the ‘next door Main Suite’ (and the other bedroom) were not occupied when we stayed there as we had the balcony in front of our room for ourselves. Although the amenities are all brand new there was neither a safe (safety deposit box) nor a hairdryer in the two twin bedroom we had. My recommendation is to book a larger room or a suite as the boutique environment is excellent. We are fortunate to have traveled extensively and have had good experiences in boutique type hotels. I can safely say that the overall experience and service at Xalteva was excellent and therefore have no hesitation to recommend you to stay here. The staff is very friendly. And the Manager Melissa Lombardo goes absolutely the additional mile as it comes to assisting you in whatever you wish to plan in Granada or Nicaragua. Melissa is very knowledgeable about the Nica tourism industry and sorted us out with booking a car ferry from San Jorge to Moyogalpa as well as getting us accommodation on Isla de Ometepe and a guide to climb Volcan Maderas, during the high season period.

  • Stayed December 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Allard-Mark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jaysnyder, Manager at Hotel Xalteva, responded to this review, 30 January 2013
Dear Guest,
It was wonderful to have you both stay with us and we are so happy you enjoyed your stay. Meeting you both was a pleasure and we hope to see you again. Yes, you are correct to say that we do not have a hairdryer in the room. Currently we have two in our office for guests to borrow. You are also correct to recommend a full suite with kitchen facilities and a safe deposit box. We are currently looking into buying safes for all of the rooms but for now, guests staying in the rooms can use our office safe for their added comfort and security. Looking forward to serving you in the future.
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Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 4 January 2013

Our family of five had a very nice stay at Hotel Xalteva. We spent 10 evenings here in November 2012. The facility itself is beautiful, the rooms are great, and our kids loved the pool. What really sets Xalteva apart is the entire staff. They are always available to help, they are all very warm, kind people, and they are great with kids. We really enjoyed getting to know them.

This is an excellent place for families. Some previous reviewers have mentioned that the location is a bit removed from the main tourist area of Granada. However, please don't let this dissuade you from staying here. Granada is a VERY walkable city, and we rarely used taxis when we went out to eat. It is about a 15 minute walk to the main square. If walking isn't your thing - taxis are everywhere and they are very cheap.

  • Stayed November 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank buckywi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jaysnyder, Manager at Hotel Xalteva, responded to this review, 30 January 2013
Thank you so much for your review. You were truly wonderful guests and we were happy to host your family for your Nicaraguan reunion. You are correct to say that although we are not in the city center this should not dissuade others from choosing Hotel Xalteva. Our location is perfect for anyone looking to meet other travelers, disconnect from the city center and have a great vacation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York, New York, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 20 December 2012

Hotel Xalteva is a virtual Eden right next to the center of the city of Granada. The rooms are spacious, clean, and really wrap you up in luxury and comfort. The staff were very friendly and helpful whenever they could be. Melissa in particular gave a fine tour of the facility and some wonderful suggestions for activities while I was in Granada. The family friendly nature of the hotel and the convenient access to shops and restaurants makes it an easy recommendation.

  • Stayed December 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Dennis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jaysnyder, Manager at Hotel Xalteva, responded to this review, 2 February 2013
Thank you very much for your kind words. When guests such as yourself notice the finer points it makes my job all the more satisfying. We at Hotel Xalteva have very special guests and we try to make sure each individual is comfortable. Hope to see you again someday in Granada.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 16 December 2012

Melissa, Luis and Fatima and the rest of the staff were fantastic. Melissa went out of her way to make sure we had the best experience possible (and is a native English speaker, which made our poor Spanish skills tolerable). She organized drivers and guides for day trips for us which added to our Nicaraguan holiday. Our room was comfortable, fresh fruit and coffee/tea for breakfast by the pool which is a relaxing courtyard with plenty of shade. Hotel is a short, 5 minute walk to the town square. Very highly recommended for short or long term stays. A gem!

  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank drbrewdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jaysnyder, Manager at Hotel Xalteva, responded to this review, 30 January 2013
Thank you so much for your lovely comments. Here at Hotel Xalteva we strive to bring the best possible service. We appreciate that you have recognized our employees and hope to serve you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
156 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 26 November 2012

We rented a 2 bed/bath during November 2012. I found our place on vrbo.com. It was a great price, and had the perfect amount of space for our family. Their customer service is fantastic - the owner, Jay, answerd all of my questions before arrival extremely quickly, and the staff on site was equally helpful. Our unit was beautifully furnished and extremely clean. It can be a bit noisy in the morning (you are in a residential area, so not their fault if neighbor's dog is barking, child crying, etc), but I sort of expect noise unless I am staying in a conventional hotel, so this was not an issue for us.

It is a bit of a walk from the main restaurant area, but really not that far at all, and if you are walking home after dark, a taxi is only a few bucks. My only very minor complaint (which would not in any way deter me from staying there again) is that there seems to be some confusion as to what should be thrown away in the guest rooms (my razor and soap, and my father's cap to his razor were thrown away by the cleaning staff). There seemed to be suprise I would leave them out in the shower as they might be mistaken as trash (they did offer to replace it but I just went and found a replacement myself as I wasn't looking to experience what a cheap razor might feel like and did not know what they would produce ....). Anyway, if that is the biggest problem one has on vacation, life is not too bad!

Highly recommend!

  • Stayed November 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank winnie1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Streifler, Manager at Hotel Xalteva, responded to this review, 27 November 2012
Dear Valued Guest,
We are so happy that you and your parents enjoyed your stay with us and we appreciate your comments. We hope you had a nice time on the Island tour with Oro Travel that we arranged as well as our recommendations for activities such as dinner at Hotel Dario for their Friday Night, "Viernes Tipico" and PURE spa services. Our staff felt very badly about having thrown away your razor and we had not heard about the other items. We would have loved to have had the opportunity to buy another similar or identical razor for you at the major local supermarkets which was discussed on the same day we realized our error in throwing it away but you choose not to have us purchase a new one or any razor for that matter. We have spoken to our highly attentive staff so that this does not happen again. Thank you so much and we hope that you stay with us again in the future.
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Granada, Nicaragua
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 31 October 2012

My husband and I are staying at the condos for an extended time with our two year old twin girls. We have greatly enjoyed our stay so far. The staff are helpful and accommodating, as well as patient with our poor Spanish-speaking skills. The staff have bent over backwards to plan trips, answer questions, run errands and help with our girls. We would recommend these condos to families, couples or anyone looking for a warm-hearted, welcoming environment during their stay in Granada.

Stayed October 2012, travelled with family
Helpful?
3 Thank DGB2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Streifler, Manager at Hotel Xalteva, responded to this review, 27 November 2012
Thank you very much for your review. We are so happy that you are guests at Hotel Xalteva. Our staff strive to bring high quality service to each valued individual that stays with us. We are so thankful to you as well for what you and your family have added to our environment. Your daughters are so cute and we have enjoyed watching them grow and develop over the course of your stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Xalteva

Property: Hotel Xalteva
Address: Trillo Santa Rosa | Calle Obispo Ulloa, Granada 43000, Nicaragua (Formerly Xalteva Condominiums)
Region: Nicaragua > Granada Department > Granada
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Granada
#8 Romantic Hotel in Granada
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Xalteva 3*
Number of rooms: 9
Official Description (provided by the hotel):
Hotel Xalteva is the first of it’s kind in Granada. It combines timeless colonial design with modern conveniences. Located in the safe residential neighborhood of Xalteva, the name “Xalteva” (pronounced “al-TAY-vah”), refers to the original indigenous peoples who were in Granada before the Spanish Conquest. Built in 2007, by visionary/founder/president D. Jay Snyder they are the first available condominiums in this beautiful colonial city of Granada whose mission is, “To create and provide comprehensive comfort, value and lifestyle options to all guests and visitors whether it be for a transit traveler or a lifelong resident” through, “high quality attention to details, customer service, employee training and development and support of the local culture and environment.” ... more   less 
Reservation Options:
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Also Known As:
Xalteva Condominiums Hotel Granada

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