We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent, friendly and efficient”
Review of ORO Travel

ORO Travel
Ranked #12 of 45 Tours in Granada
Certificate of Excellence
More attraction details
Attraction details
Owner description: ORO Travel is Nicaragua's pioneer incoming travel agency offering a wide variety of travel opportunities throughout the country. We offer guided circuits in English, German, French, Russian and Spanish, as well as day tours, fly and drive tours, multi destination packages, Spanish classes, hotel reservations, private land transfers and much more. All tours are customizable to meet the diverse interests of the travelers, whether you are looking for adventure, history, culture, nature, beaches, meeting local people or any other desire. Our professional and friendly staff will meet any request. ORO Travel’s knowledgeable and charming tour guide crew, will offer a unique travel experience in Nicaragua. We also possess our own fleet of modern vehicles which allows us to provide good and comfortable land travel as well as flexibility in planning tours.
Reviewed 29 August 2013

We used ORO for our transfers to/ from Granada, booked our hotel through them, the Mombacho Volcano and canopy tour and our tickets to Corn Island. Drivers were on time and friendly. Michael at ORO made all our arrangements, he was always helpful, quick, efficient and friendly. I would definintely use them again and recommend them to others.

Thank Tlcca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (67)
Traveller rating
Traveller type
Time of year

46 - 50 of 67 reviews

Reviewed 10 April 2013

My family used Oro to transfer from Managua to Granada. I set arrangements in place over the internet from the UK. A very friendly, efficient and reliable organisation that we would definitely use again and recommend to others. Nicaragua is a fascinating country and our stay was too short but wetted our appetite and desire to return for a longer visit. When we do return we intend exploring the country with Oro's services and guidance.

2  Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2013

We used Oro Travel to book accommodation and transportation between Managua, Montelimar and Leon. The driver actually arrived 1 to 2 hours earlier than the agreed time every time. We did not request an english speaking driver as we wanted to practice our spanish and therefore none of our drivers spoke any english. The vehicles were clean and in good condition. While we were still finalizing details, the communication (by email) sometimes took several days but we did make a couple of last minute changes while in Nicaragua and these were fulfilled without a problem. I would recommend Oro Travel and would use them again.

2  Thank tiffy67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2013 via mobile

We arranged with Oro Travel to transport us from Granada to Managua in time for our flight home. We arranged this in person with the owner of Oro while we were in Granada, and had paid in advance for the early morning service. We had a confirmation email as follow-up. Forty minutes after the agreed-upon pick-up time, no one had arrived. Thankfully our wonderful hotel staff was able to find someone who would get up at 5am to come and get us, right then, and take us to Managua.

5  Thank oregonstan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2013

I've used Oro Travel in the past with good results, but this time they let us down badly and I'll never use them again. We were looking for a simple transfer from Managua to Granada, with a stop in Masaya. I arranged for this by telephone and by email one week ahead; my credit card was charged and I was given a confirmation email for the time and place to be picked up. The appointed time came and went. I waited twenty minutes and called them. They seemed a bit surprised and called me back ten minutes later to say that the car was on its way but had been delayed by heavy traffic which was very slow due to an accident. Finally, after an hour's wait, a local Managua taxi showed up and said that he'd been called fifteen minutes earlier by Oro to take us to Granada. Along the way we saw no sign of any accident and traffic was extremely light. My take on all this: they had totally forgotten my reservation and they lied to me to cover up their mistake. Sorry, Oro, but next time I'll use somone else.

2  Thank cbchrc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reanne_B, Communications Officer at ORO Travel, responded to this reviewResponded 7 February 2013

Dear “cbchrc”,

In this way we would like to apologize sincerely for the mistake due to an internal communication error with transport during the busiest weeks of the year!!
We acknowledge our service on that day did not meet the expectations that we normally deliver. As you can see from the rest of our reviews and from your own past experience with us this is not the norm.

We hope you don’t let this one instance change your opinion of us. We pride ourselves on excellent service, which also means being willing to admit our mistakes. In this case we would like to make it up to you by offering you the same service (transfer Managua – Granada) free of charge. Please contact us the next time you will be needing this service and we will make the arrangements.

The ORO Travel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed ORO Travel also viewed

Granada, Granada Department
Granada, Granada Department
Granada, Granada Department
Granada, Granada Department

Been to ORO Travel? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing